Planning Manager Gildan Activewear IncPlanning ManagerMason, OHEssential Functions: Manages process to support the Demand Solutions Requirement Planning (DSRP) tool which is initiated from the master schedule to ensure lowest cost production plan that covers sales/forecast requirements are met. Working knowledge of one or more of the following tracking, inventory control and planning/scheduling systems preferred: JDE, SAP, RedPrairie, Oracle, SIMMS, inFLOW, MJC2, Preactor, SAP, JDA, DSRP, Logility, etc.
Senior Manager of Annual Giving & Donor Engagement Columbus Association for the Performing ArtsSenior Manager of Annual Giving & Donor EngagementColumbus, OH$60,000–$70,000 / yearThe Senior Manager of Annual Giving & Donor Engagement is responsible for developing and implementing annual giving strategies, donor engagement programs, donor recognition initiatives, prospect development efforts, and donor analytics functions for CAPA and assigned shared-service organizations. First Month: Coordinate with Development and Marketing department team members to gain an understanding of CAPA and Shared Services and how donor stewardship and campaigns serve CAPAs mission.
Vendor Relationship Manager First American Financial CorpVendor Relationship ManagerOhio, OHThe Vendor Relationship Manager supports vendor engagement, relationship management, performance monitoring, risk identification, and continuous improvement efforts to ensure the organization maintains access to effective and reliable vendor support. First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions.
J.P. Morgan Wealth Management - Executive Director, Product Manager, Sales Optimization JPMorgan Chase & CoJ.P. Morgan Wealth Management - Executive Director, Product Manager, Sales OptimizationColumbus, OHChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Shape and scale capabilities that help advisors connect with the right clients at the right time, powered by machine learning and large language models (LLMs).
Individual Giving Manager Boys & Girls Club of DaytonIndividual Giving ManagerDayton, OHP RIMARY F UNCTION : The Individual Giving Manager is responsible for growing philanthropic support for the Boys & Girls Club of Dayton (BGCD) through cultivating, soliciting, and stewarding individual donors, alumni, and planned giving prospects. External: Maintain oral and/or written contact with donors, prospects and others for the purpose of investor cultivation, successful resource development, and raising the visibility and positive reputation of the BGCD.
Senior Government Property Manager, Arsenal-1 Anduril Industries IncSenior Government Property Manager, Arsenal-1Ashville, OH$111,000–$147,000 / yearAs a Senior Government Property Manager, you will oversee the lifecycle management of customer owned property to ensure compliance with company policies, contractual requirements, and the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS). To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.
Accounts Receivable & Credit Manager KineticoorporatedAccounts Receivable & Credit ManagerNewbury Township, OhioInnovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today’s ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Manages the daily activities of the Accounts Receivable team; assigns and reviews tasks, supports teamwork, provides professional guidance via mentoring, evaluates performance, and recommends employment actions.
Territory Manager II SwisherTerritory Manager IIToledo, OhioWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Key Account Manager GALLSKey Account ManagerSpringfield, OHCollaborate cross-functionally to influence product development, marketing campaigns, and service delivery improvements based on customer insights and account strategies. As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new categories and solutions.
Senior Partner Manager DeliverectSenior Partner ManagerColumbus, OH$150,500–$190,000 / yearCollaborate extensively with internal teams, including Sales, Marketing, Product, and Developer Relations, to align partner initiatives with Deliverect’s overall business objectives and ensure seamless integrations that meet technical requirements. Department Focus: The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem.
Retail Framing Manager The Michaels Companies IncRetail Framing ManagerCincinnati, OH$14–$17.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Manufacturing Plant Manager Krispy Kreme IncManufacturing Plant ManagerMonroe, OHKrispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.?.
Framing Manager The Michaels Companies IncFraming ManagerBeachwood, OH$14–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Customer Experience Manager, FT The Michaels Companies IncCustomer Experience Manager, FTHilliard, OHPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
Manager FP&A Express & BonobosManager FP&AColumbus, OHThe Manager Financial Planning & Analysis (FP&A) is primarily responsible for managing corporate budgeting and forecasting of the income (P&L), balance sheet, and cash flow statements that support the financial targets and goals of a multi-brand and omni-channel company. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Custom Framing manager The Michaels Companies IncCustom Framing managerRossford, OH$14–$16.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Frame Manager Full Time The Michaels Companies IncFrame Manager Full TimeColumbus, OH$14–$17.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager.
Business Development Account Manager, Air Force Modoc Tribal Enterprises AuthorityBusiness Development Account Manager, Air ForceDayton, OH$150,000–$185,000 / yearDemonstrated ability to leverage tribal 8(a) sole-source authorities and contract vehicles such as GSA Multiple Award Schedule (MAS), GSA One Acquisition Solution for Integrated Services Plus (OASIS+), NASA Solutions for Enterprise-Wide Procurement (SEWP), and other Government-Wide Acquisition Contracts and Indefinite Delivery/Indefinite Quantity vehicles to improve market access and accelerate procurement. Experience capturing new business across federal information technology services, including IT operations and maintenance, enterprise architecture and business system modeling, cybersecurity and risk management, cloud infrastructure, data management and analytics, systems integration, system modernization and migration, and software and application development, including databases, web and mobile applications, data warehousing, dashboards, and workflow automation.
NewManager, Social Media & Community Covetrus IncManager, Social Media & CommunityOH$86,300–$123,300 / yearThey will work closely with Integrated Marketing, Events, Product Marketing, Corporate Communications, and Creative teams to develop content and campaigns that strengthen brand awareness, drive engagement, support business priorities, and grow our online communities. Lead social listening efforts to identify customer sentiment, industry trends, competitive activity, and emerging topics relevant to Covetrus, our technology solutions, and veterinary customers.
Business Analytics Manager DHL GroupBusiness Analytics ManagerWesterville, OH$85,000–$150,000 / yearAt DHL Supply Chain, we're looking for a Business Analytics Manager who can elevate our analytics capabilities, mentor a growing team of analysts, and drive strategic insights across operations. As a Business Analytics Manager, you will oversee all aspects of business analytics across multiple sites, ensuring high-quality insights and consistent analytical practices.
Manager, Product Sourcing Engineer, Arsenal-1 Anduril Industries IncManager, Product Sourcing Engineer, Arsenal-1Ashville, OH$126,000–$167,000 / yearIn this role, you will work with engineering, product program office and the broader production leadership team to support strategic sourcing initiatives and planning in pursuit of program and manufacturing goals, and lead cross-functional projects to achieve cost, quality, and delivery targets. Partner with strategic suppliers to accelerate product development via activities such as: Collaborate closely with other Product Support Engineers (PSEs) on strategic supply chain visions, proactively resolve supplier issues, and drive relevant localization initiatives.
Aptitude Project Manager 1 JEDunnAptitude Project Manager 1Bowling Green, OHThe Aptitude Project Manager 1 will assist in constructability reviews, conceptual estimating, consultation, bid pricing, project management, change management and coordinating with project teams on technology or Aptitude scopes of work. This position is expected to be a subject matter expert, who, through the demonstration of strong leadership, communication and project management skills effectively integrates technology scopes on selected projects.
Ames MGR HR Airborne Maintenance & Engineering ServicesAmes MGR HRWilmington, OHDirects full-cycle DOT and FAA testing compliance activities, including coordinating post-accident testing, reviewing and authorizing reasonable suspicion testing requests, administering random testing programs, return-to-duty testing, and follow-up testing requirements. Exercises absolute authority to immediately remove Aircraft Maintenance Technicians (AMTs) and other safety-sensitive personnel from active duty upon receipt of verified positive drug test results, confirmed breath alcohol concentrations of 0.04 or greater, or documented refusals to test.
AMES MGR HR Airborne Maintenance and Engineering Services IncAMES MGR HRWilmington, OHDirects full-cycle DOT and FAA testing compliance activities, including coordinating post-accident testing, reviewing and authorizing reasonable suspicion testing requests, administering random testing programs, return-to-duty testing, and follow-up testing requirements. Exercises absolute authority to immediately remove Aircraft Maintenance Technicians (AMTs) and other safety-sensitive personnel from active duty upon receipt of verified positive drug test results, confirmed breath alcohol concentrations of 0.04 or greater, or documented refusals to test.
AMES MGR HR Airborne Maintenance and Engineer ServAMES MGR HRWilmington, OHPart timeDirects full-cycle DOT and FAA testing compliance activities, including coordinating post-accident testing, reviewing and authorizing reasonable suspicion testing requests, administering random testing programs, return-to-duty testing, and follow-up testing requirements. Exercises absolute authority to immediately remove Aircraft Maintenance Technicians (AMTs) and other safety-sensitive personnel from active duty upon receipt of verified positive drug test results, confirmed breath alcohol concentrations of 0.04 or greater, or documented refusals to test.
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation Deloitte Touche Tohmatsu LtdPricing and Sales Strategy_Manager, Strategy, Growth, and TransformationCleveland, OHThe Pricing & Sales Strategy business serves clients who are seeking to drive profitable growth through revenue management using pricing strategy, transactional analytics, improved commercial capabilities, and implementation of pricing systems. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Studio Manager - Upper Arlington CorePower YogaStudio Manager - Upper ArlingtonUpper Arlington, OhioAs a Studio Manager (SM), you live your power by delivering a world class CorePower Yoga experience, including leading the operations of a yoga studio, coaching and inspiring the CPY classroom experience, creating a premium sensory in-studio yoga experience (clean and safe) for the community, and training a team of world class yoga teachers and mindful leaders. We are the nation’s largest yoga studio brand with over 200 locations across the country, digital livestream and on-demand classes, and thousands of passionate yoga teachers sharing the transformative power of our practice.
NewSafety Manager - Columbus, OH Kokosing IndustrialSafety Manager - Columbus, OHWesterville, OhioSafety Program Coordination : Coach safety staff and provide leadership of project safety programs with subcontractors, vendors, and third-party personnel to verify adherence to regulatory, owner, and site-specific safety policies and procedures. Training and Communication: Based on upcoming operations, ensure safety staff identifies, initiates, coordinates and leads safety meetings and training programs to communicate company policies and distribute safety correspondence.
Safety Manager - Millersport, OH Kokosing IndustrialSafety Manager - Millersport, OHWesterville, OhioSafety Program Coordination : Coach safety staff and provide leadership of project safety programs with subcontractors, vendors, and third-party personnel to verify adherence to regulatory, owner, and site-specific safety policies and procedures. Training and Communication: Based on upcoming operations, ensure safety staff identifies, initiates, coordinates and leads safety meetings and training programs to communicate company policies and distribute safety correspondence.
Assistant Manager Disc ReplayAssistant ManagerToledo, OH$17The Assistant Manager is a key leader responsible for upholding Disc Replay’s core values and ensuring that every Sales Associate provides an outstanding customer experience. This role centers on leading, managing, and holding accountable (LMA) the Sales Associate team, with a focus on hiring, training, performance management, and reinforcing company processes.
Manager, Strategy & Business Development Crane CoManager, Strategy & Business DevelopmentPiqua, OHFounded in 1855, Crane provides products and solutions to customers in the aerospace, electronics, hydrocarbon processing, petrochemical, chemical, power generation, automated merchandising, transportation and other markets. Who we are: Crane Pumps & Systems (CP&S), a subsidiary of Crane Co. (CR, NYSE), is a world-class manufacturer known for solving our Customers most challenging issues in the water and wastewater market.
Strategic Marketing Manager - Program Strategy & Readiness Owens Corning Inc.Strategic Marketing Manager - Program Strategy & ReadinessToledo, OHOwens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market.
Manager, Strategy & Business Development Crane Pumps & Systems PFTManager, Strategy & Business DevelopmentPiqua, OhioFounded in 1855, Crane provides products and solutions to customers in the aerospace, electronics, hydrocarbon processing, petrochemical, chemical, power generation, automated merchandising, transportation and other markets. Collaborate cross‑functionally with Sales, Marketing, Product Management, Engineering, Operations, and Finance to align on value propositions, competitive positioning, KPIs, and execution priorities.
Corporate Communications Manager Total Quality Logistics LLCCorporate Communications ManagerCincinnati, OHThis role oversees all aspects of corporate communications, focusing on media relations, awards, copy, executive presence, social media and supporting the Director of Corporate Communications with board material preparation, company-wide quarterly business review materials and M&A diligence and integration communications. About the role: As a Corporate Communications Manager at TQL, you will lead and develop a high-performing communications team while serving as a strategic partner to senior leadership.
Alternative Health & Advocacy Solutions COE Senior Project Manager CVS Health CorpAlternative Health & Advocacy Solutions COE Senior Project ManagerOHRemote$67,900–$199,144 / yearActing as the central liaison between external partners and internal stakeholders, the Senior Project & Program Manager collaborates closely with Sales, Client Management, Product, Operations, Implementation, and Executive Leadership teams to ensure partner solutions are effectively positioned, implemented, and supported throughout the client lifecycle. Success in this role requires strong relationship management, project and program leadership, operational excellence, strategic thinking, and the ability to influence cross-functional teams to deliver business outcomes that enhance client experience, retention, growth, and innovation.
Marketing Manager Learning Solutions Stride, Inc.Marketing Manager Learning SolutionsColumbus, OhioThis role combines strategic marketing expertise, strong partner enablement skills, and deep understanding of learner behavior to create high-impact content, campaigns, and tools that help partners effectively position, promote, and scale their learning programs. * This position is virtual and open to residents of the 50 states, D.C. COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value whe
Service Manager CSM CompaniesService ManagerAshland, OHPrimary Duties: The Service Manager is responsible for the Branch service department and its diesel technicians, including the efficient and profitable operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership. Establishes and fosters relationships with key outside vendors to include Kenworth, PACCAR, engine distributors, drive train and miscellaneous vendors.
SR MGR BUSINESS DEVELOPMENT TE Connectivity plcSR MGR BUSINESS DEVELOPMENTMansfield, OHKEY RESPONSBILITIES: We are looking for a strategic, analytical, and action-oriented leader with: 12+ years of experience in market intelligence, competitive intelligence, strategy, strategic marketing, business insights, or market analytics. TE Connectivity's Connected Living Solutions business is seeking a high-impact leader to improve its market and competitive intelligence capability into a strategic growth engine.
Agentic Commerce Senior Manager l Consumer Goods & Retail Accenture PlcAgentic Commerce Senior Manager l Consumer Goods & RetailCincinnati, OHThis role sits directly below the Managing Director / Partner and will be responsible for translating strategic vision into actionable programs that modernize how our clients structure, distribute, and optimize technology products across digital platforms and emerging AI-driven ecosystems. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workstreams across platform architecture, digital discoverability, content ecosystems, and AI-ready data infrastructure.
AI Transformation Senior Manager | Retail | Agentic Commerce Accenture PlcAI Transformation Senior Manager | Retail | Agentic CommerceColumbus, OHThe Work: Shape and deliver Data & AI strategy for Retail: Develop capability POV, offerings and transformation roadmaps integrating retail datasets (POS/Clienteling, loyalty, e-commerce, merchandising, retail execution, supply chain, customer journeys). You are: As a Data & AI Senior Manager for our Commerce Retail at Accenture Song, you will help global and national retailers reinvent marketing, commerce, and customer experience through advanced analytics, data orchestration, and generative AI.
Camstar MES Program Manager Tata Consultancy Services LtdCamstar MES Program ManagerCincinnati, OH$120,000–$150,000 / yearEnthusiastic, go-getting attitude, great negotiation skills, business intelligence, leadership and organizational skills, problem-solving ability, team player, observational skills, troubleshooting, relationship building, good verbal and written communication skills, computer skill, and managing time effectively. Program Management: Manages key initiating, planning, executing, controlling, and closing processes; develops and implements project plan; builds team ownership and commitment to project plan.
NewSenior Manager, Business Risk And Controls - Technology Keybank National AssociationSenior Manager, Business Risk And Controls - TechnologyBrooklyn, OH$96,000–$181,000 / yearThe Senior Manager, Business Risk and Controls (BRC) manages a team of risk managers and risk analysts who assist multiple diverse assigned line(s) of business with the identification, measurement, and management of risk; development and implementation of sustainable controls; and development or maintenance of effective risk management policies and programs, reporting, training and testing to fulfill strategic objectives while operating within defined risk appetite. Provides risk, control and compliance consultation / advice, in conjunction with the second line of defense, on current and emerging risks impacting assigned line(s) of business; promotes accountability for the awareness and management of risk; and coordinates the management and escalation of issues.
Senior Account Manager - Sled Nutanix Inc.Senior Account Manager - SledColumbus, OHRemote$253,600–$380,400 / yearThe team culture is centered around principles of hungry, humble, honest and heart, emphasizing teamwork, accountability, long-term planning, and prioritizing customer success. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Federal Software Project Manager - US Remote Motorola Solutions IncFederal Software Project Manager - US RemoteOHRemote$110,000–$130,000 / yearThe projects contained in the Command Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset Management Solutions, and other applications used in the Command Center. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
Senior Manager- Vertical Marketing The Timken CoSenior Manager- Vertical MarketingNorth Canton, OHManaging a small team of Vertical Market Insights Specialists, the Senior Manager coordinates cross-functional strategy creation and alignment across Product, Commercial, Operations and Regional teams to frame and evaluate where-to-play and how-to-win choices designed to accelerate organic growth. Lead development of market activation plans for prioritized opportunities, including target segments, priority applications, value propositions, channel approach, sales motion, proof points, validation needs, and execution milestones.
Assistant Manager, Retail & Production Krispy Kreme IncAssistant Manager, Retail & ProductionWest Chester Township, OHKrispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. You will also provide overall support with shop operations, foster a culture of teamwork, develop staff members' abilities and competencies, and meet and exceed the goals of the shop established for your location.
Business Development Manager GoodLeap LLC.Business Development ManagerCincinnati, OH$60,000–$100,000 / yearBusiness Development Manager Remote, US / Chicago, IL / Cincinnati, OH / Indianapolis, IN / Baltimore, MD / Philadelphia, PA / Pittsburgh, PA / Raleigh, NC / Albuquerque, NM / Phoenix, AZ / Las Vegas, NV / Salt Lake City, UT / Denver, CO / Des Moines, IA / Kansas City, MO Business Development - Home Improvement - Growth / Full Time / Remote. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Produce Project Manager P.L. MarketingProduce Project ManagerCincinnati, OhioDecision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences. This role serves as a central point of coordination between divisions, suppliers, replenishment teams, category managers, merchandising and cross-functional partners to ensure seamless execution of category initiatives and operational processes.
Product Management Manager Vertiv Group Corp.Product Management ManagerWesterville, OHThe Product Manager will partner with engineering, regional service leaders, field operations, supply chain, digital teams, and strategic fluid/chemistry partners to build a globally repeatable service model that supports uptime, commissioning readiness, operational reliability, and lifecycle performance. Role Purpose: Build and globally scale a repeatable, profitable fluid management service offering that helps high-density data center customers commission faster, operate with confidence, and manage thermal system risk through Vertiv-led project services.
Global Product Manager (Liquid Cooling) Vertiv Group Corp.Global Product Manager (Liquid Cooling)Westerville, OHAddressing actions to reduce finished goods inventory and support business decisions in case of major supply chain issues and assist in championing resolution of offering issues (i.e. delivery, quality, inventory). Attend tradeshows, visit customers, meet with sales team, distributors and partners to ensure an accurate voice of customer is heard in all product plans.