Administrative Assistant 1 / Trainee 1 / 2 - NY HELPS New York State Thruway AuthorityAdministrative Assistant 1 / Trainee 1 / 2 - NY HELPSNY$40,391–$58,447 / yearTransfer Eligible - One year of permanent competitive service at Salary Grade 6* or higher and: Eligible for transfer under Section 70.1: Permanent competitive service as an Administrative Assistant 1 (formerly Secretary 1), Administrative Assistant 2 (formerly Secretary 2), Accountant Aide including Trainee 1 & 2, Business Document Specialist 1 & 2, Program Aide, Legal Assistant Trainee 1 & 2, Library Clerk 2 & 3, Office Assistant 1, Office Assistant 1 (Keyboarding), Office Assistant 2, Office Assistant 2 (Calculations), Office Assistant 2 (Customer Service), Office Assistant 2 (Keyboarding), Office Assistant 2 (Stores/Mail), Office Assistant 3, Office Assistant 3 (Calculations), Senior Offset Machine Operator, Stores & Mail Operations Supervisor. Non-competitive qualifications for NYHELPS: Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
Administrative Assistant IV - MBI/CVBI University of RochesterAdministrative Assistant IV - MBI/CVBIRochester, NY$21.36–$29.90 / hourResponsibilities include supporting the DD of Research Operations and other key leaders in the Department and Institute e.g., Vice Chair, Lead Research Specialist & Academic Administrator, on tasks that will include coordinating administrative meetings, handling correspondence, maintaining records, and performing a variety of other clerical tasks that can include supply ordering, visa processing & timekeeping. The Administrative Assistant will serve as the first point of contact for internal and external inquiries, representing the office in a professional and welcoming manner for faculty, staff, students and guests - stationed on the 3rd floor of KMRB.
NewAdministrative Assistant Horizon Health ServicesAdministrative AssistantBatavia, NY$18.26–$19.78 / hourPart timeSupporting the day to day needs of our clinical and medical staff which includes managing, triaging, and supporting administrative responsibilities, using supplemental technologies to support patient and clinical care. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day.
NewAdministrative Assistant Science Academies of New York Charter SchoolsAdministrative AssistantRochester, NYOur schools boast a diverse staff and student population who are from various backgrounds, races, and countries, which results in a small-world community within the schools to promote its global and local educational mission. We pride ourselves on ensuring our students are prepared for the future with a global mindset (thinking globally and acting locally) to become civic-minded and innovative leaders.
Administrative Assistant CareerscapeAdministrative AssistantRochester, NY$18–$22 / hourTemporaryThe ideal candidate will be proactive, detail-oriented, and capable of handling multiple tasks simultaneously while maintaining a positive attitude. As an Administrative Assistant, you will be responsible for managing schedules, organizing files, and assisting in communications.
NewQuality Assurance Administrative Assistant Lifetime Assistance IncQuality Assurance Administrative AssistantRochester, NY$23–$28 / hourEducation Support: Tuition assistance, scholarships - 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester - plus micro-credential stipends up to $750 and SUNY partnerships. Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
Administrative Assistant for Quality Assurance Lifetime AssistanceAdministrative Assistant for Quality AssuranceRochester, New YorkEducation Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships. Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
NewAdministrative Assistant 3B Staffing LLCAdministrative AssistantRochester, NYDescription: Fantastic opportunity for someone who is a multi-tasker and enjoys working in a high paced office with other dedicated team members. This is a software solutions company that is growing and looking for an excellent administrative assistant to join our team!
NewAdministrative Assistant IV University of RochesterAdministrative Assistant IVRochester, NY$21.36–$29.90 / hourIndividual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.
Administrative Assistant IV(L) University of RochesterAdministrative Assistant IV(L)Rochester, NY$21.36–$29.90 / hourThis role is responsible for coordinating payroll processes, managing purchasing and invoice reconciliation, supporting HR functions including job postings and employee status changes, maintaining departmental compliance tracking (FMLA, traveler contracts, training pay), and supporting leadership scheduling and operational coordination. The position plays a critical role in ensuring the administrative operations of SPD run efficiently, supporting a department that directly impacts operating room readiness, patient safety, and hospital procedural services.
NewTemporary Administrative Assistant Touching Hearts at HomeTemporary Administrative AssistantRochester, NYTouching Hearts at Home provides compassionate non-medical home care services that help older adults remain independent and age in place safely. The Temporary Administrative Assistant will provide administrative support to our Human Resources, Scheduling, and Operations teams during a 6–8 weeks assignment.
Academic Administrative Assistant Bryant & Stratton CollegeAcademic Administrative AssistantRochester, NY$21.63–$22.60 / hourFounded in 1854, Bryant & Stratton College offers real-world education leading to bachelors, associates, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. The individual will maintain contemporary knowledge and skills in the approved fields and will participate in departmental and campus-wide activities as a member of the campus team.
Administrative Assistant TandymAdministrative AssistantRochester, New York$22–$24 / hourA property management firm in Western New York is actively seeking a hardworking and versatile Administrative Assistant to join their growing Facilities team in Rochester. 2+ years of previous experience in an Administrative support role.
Administrative Assistant BHVA Kenrick CorporationAdministrative Assistant BHVACanandaigua, NY$18.50–$24 / hourFull timeAs a key member of the Administrative Team, the Administrative Assistant will ensure that the administrative responsibilities are carried out effectively and efficiently while delivering excellent service to internal needs and external clients. Ensure timely and accurate implementation of the following: correspondence, reports, unit sale related documents, welcome letters, processing access cards, and delivery of Financial Reports and other documents, etc.
Administrative Assistant - Charleston Amteck LLCAdministrative Assistant - CharlestonNYComplete payroll reports per pay period for the project as requested by the project manager by summary, cost codes, earnings categories and units by cost code; upload payroll documents/timesheets/payroll reports to Box. The individual in this role primarily performs payroll entry and ensures accurate production data is entered so that job cost and work packages are correctly reflected and helps coordinate Safety training for incoming employees on the Intel site.
Executive Secretaries and Administrative Assistants Cogent Infotech CorporationExecutive Secretaries and Administrative AssistantsRochester, NYCogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. Provides administrative and operational support in a fast-paced office environment by managing communications, coordinating meetings, maintaining filing systems, and handling correspondence.
Executive Administrative Assistant JPMorgan Chase Bank, N.A.Executive Administrative AssistantRochester, NYFull timeJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Administrative Assistant Skip's Custom Flooring IncAdministrative AssistantCanandaigua, NYSkip's Custom Flooring Inc is looking for a talented Administrative Assistant to join our team! you will be responsible for supporting an Administrative Professional to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities. With a knack for building processes and communicating effectively, you play a key role in helping our team stay efficient so we can serve our customers!
Administrative Assistant Rochester Regional Health SystemAdministrative AssistantNY25%) Customer Service: Provides service excellence to internal and external customers through office reception practices, communication management practices, professionally managing customer needs and concerns, anticipating and responding to customer requests, or making active referral to subject matter expert/decision-maker that can fulfill the customer's request. (10%) Project Management: Manage multiple concurrent projects, processes and assignments, ensuring quality outcomes delivered on time; assist with project planning, prioritization and organization to ensure successful project focus and outcomes; follows up with others on project deliverables to ensure project/goal accomplishment within established timeframes.
Law Enforcement Administrative Assistant Amchar WholesaleLaw Enforcement Administrative AssistantRochester, New YorkPOSITION OVERVIEW: The Administrative Assistant works under the supervision of the Director of Law Enforcement Sales and the Operations Manager. Essential Functions and Duties: Order entry, filing, billing and other general office work.
Radiologist Administrative Assistant Borg & Ide ImagingRadiologist Administrative AssistantRochester, New York$16–$19 / hourFull timeWhen you join us as a Radiology Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.
Administrative Assistant Skip's Custom FlooringAdministrative AssistantCanandaigua, New YorkIf you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! Skip's Custom Flooring Inc is looking for a talented Administrative Assistant to join our team! you will be responsible for supporting an Administrative Professional to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities.
NewTemporary Administrative Assistant HCAOATemporary Administrative AssistantRochester, NYWe are looking for people who are committed to our value to enhance the quality of life of older adults and people living with disabilities or medical conditions by providing the best in-home care with empathy, excellence and integrity. Touching Hearts at Home provides compassionate non-medical home care services that help older adults remain independent and age in place safely.
Bookkeeper/Administrative Assistant Marchese Computer Products, Inc.Bookkeeper/Administrative AssistantBatavia, NYThe Administrative Assistant provides administrative support to all staff by collecting payment for services, answering/directing calls on a multi-line phone system, completing necessary typing, copying, and faxing, and maintaining accounting Quickbooks software, banking, and other records. Experience working in a computerized office environment with Quickbooks, word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications.
Administrative Assistant ABM Industries IncAdministrative AssistantRochester, NYThis role is responsible for delivering accurate and timely reporting for multiple sites, managing employee rosters and hours inputs, coordinating hiring and onboarding activity, and supporting governance processes across the Amazon account. The Operations Administrator provides dedicated administrative, operational, and compliance support at site level to enable Site Managers to focus on strategic leadership, safety performance, client engagement, and operational excellence.
NewAdministrative Assistant the fedcap groupAdministrative AssistantRochester, NY$18–$24 / hourAs Administrative Assistant with Easterseals New York (ESNY) in Rochester, you will report to the Regional Director and perform a variety of administrative and staff support duties in a residential special education school and in support of the entire facility. From early intervention services to employment placement and community supports, we help children and adults with disabilities, caregivers, veterans and seniors reach their fullest potential as they live, learn, work and play.
NewAdministrative Assistant APi Group CorpAdministrative AssistantRochester, NY$22–$26 / hourFounded in 1946 in Buffalo NY by Herman Ulmer and Joseph DavisDUhas grown from a local fire protection company into a full-service life safety provider delivering fire sprinkler fire alarm and detection suppression and security solutions. Backed by APi GroupAs a member of APi Group a global market-leading business services provider we offer the stability and resources of a large organization with the close-knit culture of a local partner.
Administrative Assistant Day Hab FT Arc of MonroeAdministrative Assistant Day Hab FTRochester, NYMinimum Education & Experience Associates degree in business, secretarial science or related discipline; plus two years' experience in a clerical position or the equivalent combination of experience and education deemed necessary to perform the core responsibilities of the role. Plays a critical role in ensuring achievement of program goals through the efficient and timely delivery of clerical, communications and leadership support to individuals or the department.
Seasonal, Operations Administrative Assistant (Part Time) H&R Block IncSeasonal, Operations Administrative Assistant (Part Time)ROCHESTER, NY$16.06–$24.09 / hourPartner closely with District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best. Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations.
Executive Administrative Assistant Datrose IncExecutive Administrative AssistantRochester, NY$26.20–$41.90 / hourThis position is responsible for managing complex schedules, coordinating executive communications, organizing meetings and events, and supporting strategic initiatives that enhance leadership effectiveness and university operations. Draft, edit, review, and distribute professional correspondence, presentations, reports, and communications on behalf of senior leaders while maintaining confidentiality and accuracy.
NewAdministrative Coord III University of RochesterAdministrative Coord IIIRochester, NY$18.65–$26.11 / hourWith minimum direction and considerable latitude for independent judgment, works with faculty and administrative staff in an academic setting to support activities and events related to the graduate and post-graduate level programs of the Marriage and Family Therapy Training Program. Prepare a concise grid of the applicants' brief bios (name, home state, GPA, GREs, short summary of personal statement); prepare interview schedule; arrange lunch with invitations to current students who would like to answer questions posed by applicants.
Administrative Coordinator III University of RochesterAdministrative Coordinator IIIRochester, NY$18.65–$26.11 / hourResponsibilities: Under general direction and with some latitude for independent judgment, the Administrative Coordinator III performs clerical duties in a busy public office environment, in addition to providing outstanding customer service to volunteers, staff, and visitors in the Friends of Strong Family Waiting Room area. With direction from and collaboration with the Assistant Director: Assists the Assistant Director in reviewing, compiling, and processing 312 requisitions and guest vouchers for Friends of Strong.
Administrative Program Support Coordinator I, KGCOE Industrial & Systems Engineering Rochester Institute of TechnologyAdministrative Program Support Coordinator I, KGCOE Industrial & Systems EngineeringRochester, New YorkRochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. Contributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach events.
Autopsy Assistant University of RochesterAutopsy AssistantRochester, NY$19.91–$26.88 / hourResponsibilities: Assists pathologists, pathologists'' assistants, and pathologists-in-training (residents and student fellows), and trains entering residents and year-out student fellows the performance of evisceration techniques in postmortem examinations. Keeps trim areas stocked with basic instruments, including scalpel handles, scissors, forceps, probes, rulers, towels, ink, small empty specimen containers, and scalpel blades.
Personal Injury Legal Assistant Brandon J. BroderickPersonal Injury Legal AssistantRochester, New YorkThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Compensation: The base salary or hourly range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to; prior relevant experience, business needs and market factors.
Medical Assistant - RGH Gyn/Oncology Rochester Regional HealthMedical Assistant - RGH Gyn/OncologyRochester, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant - Vascular (Part-Time) Rochester Regional HealthMedical Assistant - Vascular (Part-Time)Rochester, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant - Henrietta Primary Care Rochester Regional HealthMedical Assistant - Henrietta Primary CareHenrietta, New YorkAs a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly. M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
Medical Assistant Newark Women's Center (Per Diem) Rochester Regional HealthMedical Assistant Newark Women's Center (Per Diem)NEWARK, NY$17.85–$20 / hour2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills Medical Assistant Certification preferred For Elder ONE Employment: 1 year experience with frail, elderly population preferred PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. Description Job Title: Medical Assistant Department: Women's Center Location: 1250 Driving Park Ave, Newark Hours Per Week: Varies Schedule: 8am to 4:30pm SUMMARY: As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
Medical Assistant Employee and Occupational Health Rochester Regional HealthMedical Assistant Employee and Occupational HealthROCHESTER, NY$17.85–$20 / hour2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills Medical Assistant Certification preferred For Elder ONE Employment: 1 year experience with frail, elderly population preferred PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. Description Job Title: Medical Assistant Department: Employee and Occupational Health Location: 2701 Culver Road Hours Per Week: 40 Schedule: 800am-430pm SUMMARY: As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
Medical Assistant Float Pool (Per Diem) Rochester Regional HealthMedical Assistant Float Pool (Per Diem)ROCHESTER, NY$17.85–$19.50 / hour2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills Medical Assistant Certification preferred For Elder ONE Employment: 1 year experience with frail, elderly population preferred PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
NewOperations Assistant (Full-time, Days) Rochester Regional HealthOperations Assistant (Full-time, Days)Rochester, New YorkCoordinate recruitment and onboarding activities in partnership with departmental leadership and Human Resources, including interview scheduling, candidate communications, new hire processing, and maintenance of orientation and welcome materials. Demonstrate proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Rochester Regional Health systems, including Kronos, Workday, Qlik, and other department-related software.
NewExecutive Legal Assistant Empire Justice CenterExecutive Legal AssistantRochester, NY$44,654–$55,818 / yearProvide litigation support, including document preparation (drafting, formatting, proofreading), exhibit organization, service of process, court and agency filings, maintenance of case files and electronic records, timekeeping, expense tracking, and reporting as needed. • Leverage Microsoft 365 (Outlook, Word, Excel, Teams, OneDrive, SharePoint, Copilot), Adobe, Legal Server, and other platforms to manage documents, integrate and implement technology tools, and optimize workflows.
Assistant Residence Supervisor The Arc WayneAssistant Residence SupervisorNewark, NYFull timeThe Arc Wayne of Newark, NY, a Human Services Agency, is seeking to hire a full-time Assistant Residence Supervisor who is an excellent communicator to provide leadership, guidance and training to Direct Support Professionals ( DSP ). Performs role of direct care related to service provision, medication administration and/or supervision, transportation, documentation, incident reporting, and emergency first aid procedures.
Social Worker Assistant University of RochesterSocial Worker AssistantRochester, NY$24.22–$33.91 / hourResponsibilities: Under the supervision of the LMSW/LCSW supervisor and PCN Director of Care Management, the Social Work Assistant provides consultation and social work services to Primary Care Network (PCN) practice patients and their families typically referred for barriers to health care/compliance and SDOH issues impacting health outcomes. Screen for financial barriers to medication access, such as the social determinants of health that impact a patient's ability to pay for prescriptions, and work with hospital pharmacists and other clinicians to facilitate access to financial assistance programs and resources, including medication vouchers to help patients obtain their prescriptions.
Dental Assistant Rochester Regional HealthDental AssistantRochester, New YorkUnder the supervision of a licensed dentist, the unlicensed dental assistant functions as a dental chair assistant, office assistant and sterile processing technician to assist our dental team with high-quality patient care. Clinical Support & Chairside Assistance: Prepare patients and treatment areas, assist in procedures using four-handed dentistry techniques, suction, retract tissues, and mix dental materials under supervision.
NewAccountant Assistant University of RochesterAccountant AssistantRochester, NY$21.36–$29.90 / hourProvides daily Administrative Support to the Manager of Finance and Administration including but not limited to preparing training materials for Student Organizations, maintaining copy card, gift allocation, and student organization FAO databases. The Accounting Assistant position is a member of the Student Activities team and will represent the department on committees, attend departmental meetings, will assist with community building programs and is responsible for accounting/bookkeeper duties for the Student Activities Finance team.
Claims Assistant SSL Standard Security Life Insurance Company of New YorkClaims Assistant SSLCanandaigua, New YorkSitting for prolonged periods of time, frequently standing, walking distances up to one mile, bending, crouching, kneeling, reaching, occasionally lifting 25lbs, extensive typing, picking up and holding small objecting and otherwise using primarily the fingers rather than the entire hand. Employee is required to have visual acuity sufficient to perform activities such as preparing and analyzing data and figures; transcribing notes; viewing a computer terminal and extensive reading.
Leadership & Civic Engagement Assistant Director Rochester Institute of TechnologyLeadership & Civic Engagement Assistant DirectorRochester, New YorkReporting to the Associate Director, Center for Leadership and Civic Engagement, this position supports the office’s growing leadership development functions by planning and executing small and large-scale programs and offering one-on-one and group coaching designed to cultivate strength-based competency growth, develop unique leadership styles, and deepen commitment to active and engaged citizenship. Serve as an active member of the Center for Leadership & Civic Engagement’s professional team supporting CLCE programs, events, and strategic priorities as appropriate (includes night and weekend commitments at various times throughout the academic year).
Medical Assistant Orthopedics Rochester Regional HealthMedical Assistant OrthopedicsCANANDAIGUA, NY$17.85–$20 / hourPREFERRED QUALIFICATIONS: 2 years of pre-hospital care activities or acute/critical care experience preferred Strong customer service, computer, and communication skills For Elder ONE Employment: 1 year experience with frail, elderly population preferred PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. Description Job Title: Medical Assistant Department: Orthopedics Location: All FLBJ Locations Hours Per Week: 40 hrs Schedule:M-F (no weekends, no holidays) SUMMARY: As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.