NewOperations & Administrative Coordinator Vaco LLCOperations & Administrative CoordinatorPhoenix, AZ$25–$30 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Market Analyst Staff ExpertsMarket AnalystPhoenix, AZ$87,000–$120,000Bachelor’s degree in Economics, Finance, Marketing, Journalism or related field, or other degree combined with professional experience related to position responsibilities; At least five (5) years of experience with emphasis in economic, policy, consumer, B2B market or financial analysis. We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Technology, Aerospace & Defense, Administrative-Accounting-Finance, Call Center Operations, Life Sciences, Healthcare, Skilled Trades and Logistics.
DATA ANALYST Arizona State UniversityDATA ANALYSTTempe, AZ$35,600–$37,499.99 / yearPart timeUnder administrative direction of Health Services leadership, manages, plans, supports and prepares data analysis and reporting for health sector decision-making, strategic planning, and process improvement using various methods and techniques. Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
NewAdministrative Operations Analyst (Remote) Qureos IncAdministrative Operations Analyst (Remote)MaricopaRemote$85,000–$105,000 / yearAt Valtech, we combine strategy, design, and technology to build innovative digital solutions for leading brands, and this role is crucial to ensuring our internal operations run smoothly and efficiently to support that mission. The ideal candidate will be a proactive problem-solver with a strong analytical mindset, capable of optimising administrative processes and providing key insights that drive our operational excellence.
Executive Administrative Coordinator Maricopa Community CollegeExecutive Administrative CoordinatorTempe, AZPrepare executive briefings, talking points, presentations, reports, correspondence, and meeting materials for Board meetings, community events, donor meetings, legislative visits, and executive presentations. This position works independently on projects and other assignments, from conception to completion, and handles a wide variety of activities and confidential matters with discretion, requiring a substantial amount of tact, judgment, and initiative.
NewAdministrative Support - Coordinator Arizona State UniversityAdministrative Support - CoordinatorTempe, ArizonaEOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.
Administrative Assistant Compu-Vision Consulting Inc.Administrative AssistantTempe, AZ$18 / hourDevelops macros, serves as unit expert or lead over other clerical/administrative positions, creates and maintains databases, generates unique reports, creates complex spreadsheets, diagnoses and resolves simple software/hardware problems, maintains web pages, designs and lays out publications. * Provides advice/counsel; exercises discretion in administrative policy interpretation; resolves a wide variety of operational problems requiring sound judgment; acts as the liaison between work unit and external units; recommends exceptions to administrative policies that are subject to review.
Administrative Assistant Artech LLCAdministrative AssistantTempe, AZDevelops macros, serves as unit expert or lead over other clerical/administrative positions, creates and maintains databases, generates unique reports, creates complex spreadsheets, diagnoses and resolves simple software/hardware problems, maintains web pages, designs and lays out publications. Provides advice/counsel; exercises discretion in administrative policy interpretation; resolves a wide variety of operational problems requiring sound judgment; acts as the liaison between work unit and external units; recommends exceptions to administrative policies that are subject to review.
Administrative Assistant Apidel TechnologiesAdministrative AssistantTempe, AZContractorDevelops macros, serves as unit expert or lead over other clerical/administrative positions, creates and maintains databases, generates unique reports, creates complex spreadsheets, diagnoses and resolves simple software/hardware problems, maintains web pages, designs and lays out publications. Provides advice/counsel; exercises discretion in administrative policy interpretation; resolves a wide variety of operational problems requiring sound judgment; acts as the liaison between work unit and external units; recommends exceptions to administrative policies that are subject to review.
NewAdministrative Assistant 3 State of ArizonaAdministrative Assistant 3HOLBROOK, AZ$42,190–$52,190 / yearThis position provides administrative support for the Northeast District as follows: under general supervision of the Management Analyst IV, performs a variety of administrative functions of moderate difficulty, and serves as support staff to the Northeast District Maintenance team by providing procurement activities to all maintenance units. Job Duties: Perform purchasing of approved goods and services and hotel stays for the District units and assures compliance with State procurement law; generates purchase requisitions, confirms deliveries, services and receiving; processes invoices for submission; assists with other needs within the district.
Administrative Assistant, Department of Translational Neuroscience (Phoenix) University of ArizonaAdministrative Assistant, Department of Translational Neuroscience (Phoenix)Phoenix, AZ$20.33–$25.41 / hourAdministrative Assistant, Department of Translational Neuroscience (Phoenix) Posting Number req26074 Department COM Phx Translational Neurosci Department Website Link College of Medicine-Phoenix Location Greater Phoenix Area Address 475 N. Career Stream and Level OC3 Job Family Administrative Support Job Function Organizational Administration Type of criminal background check required: Name-based criminal background check (non-security sensitive) Number of Vacancies 1 Target Hire Date Expected End Date Contact Information for Candidates.
Administrative Specialist Sr - Workforce Development Maricopa Community CollegeAdministrative Specialist Sr - Workforce DevelopmentPhoenix, AZServes as a key administrative point of contact for internal and external stakeholders, including employers, industry and educational partners, community organizations, vendors, college departments, and district offices; responds to inquiries, coordinates activities, and ensures timely communication and follow-up. This position supports the Associate Vice President and assists with the coordination of workforce development initiatives, grants, employer and community partnerships, special projects, events, purchasing and procurement, budget documentation, meetings, and day-to-day office operations.
NewBilingual Administrative Assistant - JOR National Youth Advocate ProgramBilingual Administrative Assistant - JORPhoenix, AZProficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Requires excellent people relations skills, knowledge of office systems, basic bookkeeping skills, and sound knowledge of agency programs, procedures, and policies.
NewAdministrative Coordinator Too Sweet CakesAdministrative CoordinatorPhoenix, AZAs our Administrative Coordinator, you will work directly with the Owner to manage day-to-day administrative details — paperwork, scheduling, and travel — so she can stay focused on strategy and company growth rather than getting pulled into the weeds. You'll also serve as a point of coordination for the broader team, helping reduce the volume of direct requests to the Owner and providing team members with the general information they need to keep their own work moving.
Administrative Coordinator CCMCAdministrative CoordinatorMaricopa, AZThe Administrative Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and accounting skills. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits.
NewOffice Administrative Coordinator Greenberg TraurigOffice Administrative CoordinatorPhoenix, ArizonaSchedules meetings, books conference rooms and maintains the visitor log; manages conference room setups to ensure reservation requests are met prior to scheduled meeting; manages video conferencing setups, assists guests with connecting to WIFI and with login troubleshooting. Requires manual dexterity and physical mobility of whole body, including the ability to move frequently as needed for mail and supplies delivery or other similar tasks, ability to bend, lift, push, pull required; ability of handling heavy objects and overhead reaching, as well as walk and stand for long periods of time.
Administrative Coordinator S R InternationalAdministrative CoordinatorArizonaThe Administrative Coordinator focused on providing advanced administrative support and related program/project coordination for executive level staff (includes Deans, District Directors, Associate Vice President, Senior Associate Vice President, Vice President, Associate Vice Chancellor, Vice Chancellor, Executive Vice President, AZ SBDC Director, and Chancellor’s Executive Council). Tentative start date will be dependent upon interviews conducted, successful background check process, and the state agency Required experience and education: Associate’s Degree from a regionally accredited institution and three years of advanced administrative office support, secretarial, or related experience providing office coordination activities, preferably involving executive level staff.
Administrative Coordinator Sprouts Farmers Market IncAdministrative CoordinatorMesa, AZWith a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting. Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, hair/beard covers, a face-covering or mask, and gloves (latex and or cut-resistant).
NewClinical Administrative Coordinator UnitedHealth Group IncClinical Administrative CoordinatorChandler, AZ$24–$43 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Review each request for validity according to request type and written guidelines rejects invalid requests/provides timely feedback to requestors regarding non-valid requests for PHI; work with requestor as needed.
NewAdministrative Assistant_Nursing_Chinle Navajo Technical UniversityAdministrative Assistant_Nursing_ChinleChinle, AZFull timeAssists and directs visitors, and resolves administrative problems and inquiries; composes, edits, and proofreads correspondence and reports, and prepares a range of administrative documents. Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).Organizing and coordinating skills.
NewSenior Administrative Coordinator Butler America Aerospace LLCSenior Administrative CoordinatorTucson, AZ$25–$50 / hourDesired Skill Sets: Advanced computer skills in Microsoft Office (MS Word, PowerPoint and Excel), including the ability to merge Excel data into PowerPoint presentations, perform advanced Excel functions, and manage Internal/External SharePoint platforms effectively. Must be comfortable with working on mobile devices and using this technology for increasing productivity of both the main office and other locations where the SI&T Leader may travel.
Administrative Coordinator Embry-Riddle Aeronautical UniversityAdministrative CoordinatorPrescott, AZFor nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. This role serves as a key administrative resource for advancement leadership and fundraising staff while helping coordinate donor engagement activities, special events, and daily office operations.
NewProcurement Analyst T-Rex Solutions LLCProcurement AnalystAZ$50,000–$78,000 / yearTEC Services are provided to DoD Combatant Commanders/Services/Agencies, federal and state agencies, coalition partners, and commercial entities to aid in the design, development, acquisition, integration, deployment, operational use, and sustainment of new and enhanced IT/National Security System capabilities. The Joint Interoperability Test Command (JITC) Test Evaluation and Certification II Services (TEC II) program is a new effort to provide technical solutions for the DOD in support of Test and Evaluation (T&E) services and T&E enabling services.
Dealership Administrative Coordinator Avis Budget GroupDealership Administrative CoordinatorGlendale, ArizonaReceive and audit deal jackets, organize, validate, and process paperwork and funding documents; ensure completion and accuracy (signatures, verify VIN, titles for trades, odometer reading etc.) of required documents as per checklist. This associate will regularly conduct critical communications with Avis Car Sales associates to ensure the accuracy of sales transactions and title transfers needed to successfully complete vehicle retail sales.
NewAdvancement Administrative Coordinator Rainbow AcresAdvancement Administrative CoordinatorCamp Verde, AZFull timeThis position requires strong judgment, discretion, professionalism, and the ability to anticipate needs, solve problems, and communicate effectively with staff, residents, families, donors, volunteers, board members, and community partners. The Advancement Administrative Coordinator is a highly organized, service-oriented professional responsible for providing administrative, scheduling, coordination, and operational support to the Chief Advancement Officer and the broader Advancement team.
NewAdministrative Coordinator DriveTimeAdministrative CoordinatorMesa, ArizonaWe could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)! 1 year of professional experience including administrative, data entry, customer service, sales and/or retail industry; financial services or titles experience preferred.
People Operations Administrative Coordinator Cascade Environmental LLCPeople Operations Administrative CoordinatorPeoria, AZ$24–$27 / hourThe People & Culture Administrative Coordinator provides administrative and operational support to the People & Culture department by coordinating employee lifecycle processes, maintaining employee records, processing employment-related transactions, supporting HR systems administration, preparing documentation, and assisting with departmental communications and reporting. Cascade's core purpose is to be the essential business partner that contributes to our clients' success and advancement in tackling even the most challenging environmental and geotechnical problems, to contribute to our industry and the betterment of our employee's careers and the communities we serve.
Senior Finance and Administrative Coordinator, Large Binocular Telescope Observatory University of ArizonaSenior Finance and Administrative Coordinator, Large Binocular Telescope ObservatoryTucson, AZOther Duties: Assist in coordinating activities that fall outside the scope of normal daily operations, including event planning for conferences, board meetings, and finance meetings; coordinating event space; and arranging meals with the Student Union or external vendors. Coordinate asset management activities, including tagging assets, maintaining equipment inventories, tracking departmental equipment, and managing surplus inventory.
NewManagement Analyst - Council Support Assignment Town of Queen CreekManagement Analyst - Council Support AssignmentQueen Creek, AZ$82,353–$100,883 / yearThis position is responsible for coordinating Council initiatives, strategic projects, and special assignments; researching and responding to constituent inquiries and Council requests; preparing reports, presentations, and other materials for Council meetings and official functions; and tracking assignments and follow-up activities to ensure timely completion of Council priorities. When assigned to Council Support, additional duties include: Serves as a strategic liaison between the Mayor and Town Council, Town Managers Office, Town departments, community stakeholders and residents to facilitate communication, coordinate initiatives and support Council priorities.
Board Certified Behavior Analyst (BCBA) - Hybrid In-Clinic The Treetop ABA TherapyBoard Certified Behavior Analyst (BCBA) - Hybrid In-ClinicScottsdale, AZ$90,000–$110,000That's why we've built a culture centered on compassion, collaboration, and continuous learning, giving you the tools and freedom to succeed while maintaining a healthy work-life balance. Annual CEU Stipend: $1,000 to support your professional growth plus free in house CEUs, and ongoing mentorship and advancement opportunities as we expand throughout Arizona.
Board Certified Behavior Analyst (BCBA) Hybrid- In home The Treetop ABA TherapyBoard Certified Behavior Analyst (BCBA) Hybrid- In homePhoenix, AZ$90,000–$110,000That's why we've built a culture centered on compassion, collaboration, and continuous learning, giving you the tools and freedom to succeed while maintaining a healthy work-life balance. Annual CEU Stipend: $1,000 to support your professional growth plus free in house CEUs, and ongoing mentorship and advancement opportunities as we expand throughout Arizona.
Administrative Coordinator Vendor Management Kimley-Horn and Associates IncAdministrative Coordinator Vendor ManagementPhoenix, AZHelp Desk communication: facilitate daily communication, coordinate responses, escalate/resolve issues associated with general AMEX and travel questions. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn's placement on the Fortune "100 Best Companies to Work" list for 19 years!
Board Certified Behavior Analyst (BCBA) Cortica - NeurodevelopmentalBoard Certified Behavior Analyst (BCBA)Tempe, AZ$95,000–$105,000 / yearDual Bonus Program: $61 to $76 for each additional billable hour + up to 10% of monthly salary based on ABA direct service hours, averaging between $5,000 - $10,000+ annually (uncapped)\. We emphasize collaboration and long-term outcomes: Grounded in an assent-based, individualized approach and supported by a team of physicians, speech, occupational, and mental health therapists.
NewAdministrative Coordinator EPS Group IncAdministrative CoordinatorMesa, AZOur company culture is built on the following pillars: Work-Life Balance: We understand the importance of balancing professional and personal life, and we actively support our employees in achieving this harmony. Daily restock and maintenance of Café' supplies and cleanliness, including reordering of supplies Prepare conference rooms for meetings and organize catering, as requested.
Project Analyst Akima, LLCProject AnalystFort Huachuca, ArizonaInitial projects will include, a volunteer facilitator led radio communications course for JROTC cadets and a selfguided basic initial training course in radio communications for volunteer personnel. For our government customers , Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.
Management Analyst (Police) City of PeoriaManagement Analyst (Police)Peoria, AZManage federal and state Asset Forfeiture accounts and funds, including financial tracking, compliance reporting, and monitoring assets and equipment purchased with forfeiture funds to ensure proper inventory and accountability. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.
NewManagement Analyst- Development & Engineering City of PeoriaManagement Analyst- Development & EngineeringPeoria, AZDuties include, but are not limited to, maintaining agreement records, tracking agreement terms, obligations and key dates, coordinating with internal departments and external partners, compiling and maintaining records, conducting research, preparing reports, and performing project and policy analysis; and providing administrative and analytical support to other team members. Licenses/Certifications/Special Requirements: May require proficiency in Excel, PowerPoint, Access, Crystal Reporting, Cognos, Harris Northstar, iNovah, TaxMantra, FASTER, SQL, TRAK, Pneumercator, PeopleSoft, Hansen and Microsoft Word, dependent upon assignment.
Human Resources Analyst Senior Arizona Department of AdministrationHuman Resources Analyst SeniorPhoenix, ArizonaThe Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors. Pre-Employment Requirements: • Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11).
Job 2967 Budget Analyst VII Arizona Department of AdministrationJob 2967 Budget Analyst VIIPhoenix, ArizonaThe primary duties of this position are to assist the Chief Financial Officer, Division Directors, and Program Managers on state budgetary matters, including the preparation of the Division budgets, strategic project budgets, monitoring and auditing expenditures, and the development of a model to forecast revenues and project year-end fund balances. This position also requires a minimum of five years in a professional accounting or budget and finance position, demonstrated knowledge of financial audits and contract management, and analyzing data and producing management reports in a timely manner.
Project Analyst NANA Regional Corporation IncProject AnalystAZInitial projects will include, a volunteer facilitator led radio communications course for JROTC cadets and a selfguided basic initial training course in radio communications for volunteer personnel. Provide Administrate Support for the Army MARS membership program to include maintaining membershipelectronic files / online folders on a government provided database and documentation of staff functions.
Administrative Coordinator - Vendor Management Kimley-HornAdministrative Coordinator - Vendor ManagementPhoenix, ArizonaHelp Desk communication: facilitate daily communication, coordinate responses, escalate/resolve issues associated with general AMEX and travel questions. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!
Division Administrative Coordinator, Department of Internal Medicine (College of Medicine - Phoenix) University of ArizonaDivision Administrative Coordinator, Department of Internal Medicine (College of Medicine - Phoenix)Phoenix, AZProvide skilled support on a variety of strategic initiatives, including catalyst funding and seminar series, prepare progarm grant submissions with direction on organizing documents, tracking progress, action items. Prioritize and arrange meetings, conferences and appointments for department leadership; make necessary travel reservations and itineraries; determine and prepare background materials needed.
Claims Analyst Arrive Logistics LLCClaims AnalystPhoenix, AZYou will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.
Claims Analyst Arrive LogisticsClaims AnalystPhoenix, AZYou will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.
Customer Support & Administrative Coordinator Mr. RooterCustomer Support & Administrative CoordinatorCamp Verde, ArizonaAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
Procurement Analyst Netpace, Inc.Procurement AnalystTempe, AZROLE REQUIREMENTS: · High school diploma or equivalent; additional education in procurement or supply chain management is a plus. · Assist in managing contracts for facility services, such as HVAC, janitorial, and equipment repairs, ensuring all agreements align with company policies.
Technical Product Analyst PrismHR IncTechnical Product AnalystChandler, AZAnd PrismHR provides a wide range of additional resources that go beyond just technology and support: PrismHR SEEDS sales and marketing program, the annual PrismHR LIVE Conference, and numerous learning opportunities throughout the year are all designed specifically to help PrismHR customers grow their business. Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
NewFinancial Analyst - Treasury & Revenue Accounting - Tucson, AZ (Corporate-Bonita) Community Partnership of Southern Arizona (CPSA) IncFinancial Analyst - Treasury & Revenue Accounting - Tucson, AZ (Corporate-Bonita)Tucson, AZThis position is responsible for monitoring daily cash activity, managing banking transactions, maintaining cash flow forecasts, reconciling accounts, supporting revenue recognition processes, and ensuring the accuracy of block purchase funding and related financial transactions. General Summary: The Financial Analyst - Treasury & Revenue Accounting supports the Finance Department through treasury management, banking administration, revenue accounting, cash management, account reconciliations, and financial reporting activities.
Compliance & Policy Analyst Tucson Medical CenterCompliance & Policy AnalystPhoenix, AZSUMMARY: The Compliance & Policy Analyst: (1) manages the TMC's Policy Management System; (2) maintains compliance databases, (3) generates and analyzes compliance and privacy reports, (4) participates in conducting compliance investigations, (5) monitors and tracks operational adherence to compliance policies and applicable regulations, (6) provides administrative support to the department, and (7) participates in ongoing compliance activities. Coordinate meetings of the TMC's Compliance Committee by scheduling meetings, gathering and analyzing metrics, preparing a metric summary, documenting meeting minutes, and preparing all materials for Director review.
Technical Support Analyst RevSpringTechnical Support AnalystPhoenix, ArizonaThe AS is responsible for managing individual customer relationships and performs traditional account management functions like managing projects, facilitating solutions, processing change requests, and coordinating with cross-functional teams to meet customer needs and priorities. Develops knowledge of customer industry and business principles, such as: Understands key concepts, terminology, and challenges associated with the financial services industry and/or healthcare revenue cycle management industry .