Benefits:- Flexible schedule
- Free food & snacks
- Opportunity for advancement
About the Role:Above All Home Care LLC is looking for a motivated and organized Office Assistant to join our growing team in Houston, TX. This is a fantastic opportunity to play a key support role in a compassionate company dedicated to delivering exceptional home care services. If you thrive in a fast-paced environment and love keeping things running smoothly, we want to hear from you!
Responsibilities:Recruiting and Hiring
- Post job openings, review applications, and screen caregiver candidates by phone and in person
- Schedule and conduct interviews, check references, and help make hiring decisions
- Coordinate background checks, drug screenings, and other pre-employment requirements according to state regulations and agency policy
Caregiver Onboarding and Orientation
- Manage new-hire paperwork, including I-9s, tax forms, certifications, and required documentation
- Plan and lead caregiver orientation covering agency policies, client rights, safety, confidentiality, documentation, and job expectations
- Maintain accurate and complete personnel files and track expiring certifications, training, and compliance items
Client Orientation and Support
- Conduct client orientations that explain services, agency policies, client rights, scheduling, and how to contact the office
- Help clients and families with questions and concerns, and pass issues on to management when needed
- Help match caregivers with clients based on needs, preferences, and availability
Supervisory Visits
- Travel to clients’ homes to conduct scheduled and as-needed supervisory visits
- Observe care, confirm the care plan is being followed, gather client and family feedback, and document findings
- Identify concerns about care quality, safety, or changes in client condition and report them promptly
Office Operations and Communication
- Answer and route incoming calls professionally, including inquiries from potential clients, caregivers, families, and referral sources
- Take accurate messages and complete intake information for new client inquiries
- Help with scheduling, call-offs, and shift coverage as needed
- Maintain office organization, filing systems, and supplies
- Perform other administrative duties as assigned
Requirements:- High school diploma or GED required; associate's degree or administrative training a plus
- 1+ years of experience in an office or administrative support role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with excellent attention to detail
- Excellent verbal and written communication skills
- Ability to handle sensitive and confidential information with discretion
- Experience in a healthcare or home care setting is a plus
About Us:Above All Home Care LLC is a trusted home care provider serving the Houston, TX community with a commitment to compassion, dignity, and quality care. Our clients rely on us to deliver personalized support that helps them live comfortably and independently at home. We pride ourselves on building a team of dedicated professionals who share our passion for making a real difference in people's lives.