IT ADMINISTRATIVE SPECIALIST - 79782

Executive Service

IT ADMINISTRATIVE SPECIALIST

Administrative Office of the Courts

Information Technology Services Division

Nashville, TN

Annual Salary: $62,000.00 - $72,000.00

Closing Date: 08/12/2026

This position is designated as hybrid

For more information, visit the link below:

https://wwwtncourtsgov/administration

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Administrative Office of the Courts (AOC) serves as a trusted resource to assist in improving the administration of justice and promoting confidence in the judiciary. It is the administrative arm of the State's judicial branch, one of the three fundamental divisions of Tennessee state government. The judicial branch provides an essential check on the legislative and executive branches through judicial review. The AOC supports the Tennessee Supreme Court, intermediate appellate courts, trial courts, and courts of limited jurisdiction by managing programs, resources, and operations that enable the courts to function efficiently.

Job Overview:

Under general supervision, the IT Administrative Specialist provides administrative, clerical, and project coordination support for the AOC's technology division. The role centers on purchase order creation, invoice processing, statistical data entry, and day-to-day support for division staff. The Specialist also acts as a liaison with data submitters to ensure accurate reporting and performs related work as required.

This position is well suited to a highly organized, action-oriented professional who keeps office operations moving, manages competing deadlines with sound judgment, and handles sensitive public records and financial documentation with a high degree of integrity.

Key Responsibilities:

• Technology Procurement & Financial Administration: Create and process purchase orders for technology hardware, software, and services; code technology invoices with the proper expenditure codes; and route invoices to the fiscal division for payment while logging them for reporting.

• Project Management Coordination: Compile status reports for technology division initiatives and workflows; maintain activity logs and tracking spreadsheets to monitor the status of all data; and collect, edit, summarize, and record the data needed to complete standard technology and statistical reports, ensuring accuracy throughout.

• Division Staff Support & General Administration: Provide administrative support to technology division staff, including help with supplies and general clerical tasks; receive, open, categorize, and process division mail and correspondence; perform day-to-day administrative tasks such as maintaining information files and processing paperwork; and store and maintain paper and electronic documents in the appropriate locations.

• Data Integrity & Communications: Review and correct data errors in accordance with agency requirements; develop and maintain constructive relationships with stakeholders, government agencies, and other external sources; and destroy records in compliance with agency rules and regulations.

Knowledge & Skills

• Organization: Highly organized, with a natural ability to balance heavy administrative workloads efficiently.

• Action-oriented: Proactive and self-motivated, driving daily office operations forward.

• Time management: Strong time-management skills that ensure critical project and billing milestones are met.

• Problem-solving: Sound judgment in evaluating unexpected operational challenges and taking timely corrective action.

• Communication: Clear written and verbal communication, including the ability to draft precise, professional operational messages and team guidelines and to communicate effectively with division directors and other stakeholders.

• Active listening: Strong listening habits centered on understanding the needs of the internal team.

• Customer service: A commitment to professional customer service when collaborating with internal staff and external agency partners.

• Ethical standards: High moral and ethical integrity when handling sensitive public records and financial documentation.

• Technology systems: Basic familiarity with information technology concepts, database tools, and telecommunications hardware.

• Regulatory compliance: Ability to interpret and ensure adherence to complex government regulations, and basic familiarity with the legal frameworks that affect state agency workflows.

• Fast-paced execution: Demonstrated capacity to process information quickly while maintaining accuracy.

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus a minimum of three (3) years of administrative or office support experience. An associate or bachelor's degree in business administration, public administration, or a related field is preferred, as is prior experience with procurement, purchasing, or invoice processing. Equivalent combinations of education and experience will be considered.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.