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Administrative Support Specialist - 2 Needed

Area Temps

  • Cleveland, OH - Westside, OH
  • 2 days ago

    Highlights

    In this role, you will play a crucial part in providing administrative support to the Rental Assistance Department, ensuring smooth operations, accurate documentation, and timely communication. Monitor departmental email in boxes, address routine inquiries promptly, and escalate unresolved issues to the appropriate personnel for review and resolution .

    Numbers & Facts

    LocationCleveland, OH - Westside, OH
    IndustryStaffing/Employment Agencies
    Company Size50 to 99 employees
    Year Founded1987
    Websitehttp://www.areatemps.com

    Description

    Job Opportunity: Administrative Support Specialist (2 positions available)

    A reputable local management company is currently seeking two dedicated Administrative Support Specialists. In this role, you will play a crucial part in providing administrative support to the Rental Assistance Department, ensuring smooth operations, accurate documentation, and timely communication. The standard work hours for this position are Monday through Friday from 8 a.m. to 4:30 p.m.

    Responsibilities:

    Administrative Support Specialist #1:

    • Review participant or property owners' records in YARDI and OnBase to address inquiries
    • Enter detailed memos accurately into YARDI system
    • Respond promptly to participant and property owner queries via phone, email, and in-person
    • Create and distribute routine correspondence, notices, and program communications
    • Conduct research in YARDI and OnBase to provide information based on documented records
    • Contact participants and property owners on behalf of Housing Specialist for various follow-up requests
    • Monitor departmental email in boxes, address routine inquiries promptly, and escalate unresolved issues to the appropriate personnel for review and resolution

    Administrative Support Specialist #2:

    • Scan, index, upload, and maintain participant and property owner documents in OnBase and other electronic filing systems
    • Organize and maintain electronic files in compliance with agency procedures
    • Manage departmental email in boxes, respond to inquiries in a timely manner
    • Escalate unresolved issues to the appropriate personnel for review and resolution
    • Support in scheduling appointments, meetings, and other departmental activities
    • Track outstanding documentation and send reminders as instructed by Housing Specialist
    • Review and process rental assistance documents ensuring accuracy and completeness
    • Address participant and property owner questions efficiently through various communication channels

    About Company

    Temp Agencies Cleveland | Temp Agencies Akron

    For over 30 years, Area Temps has been a human resource staffing partner for both employers and job seekers in the Northeast Ohio area, delivering the quality and value of a large firm, combined with the personal service of a local company. With five locations, we serve Cuyahoga, Lake, Lorain, Summit, Medina, Geauga, Portage and Ashtabula counties.

    We were established in 1987 with the goal of providing quality temporary workers and personalized service to our customers.  Innovative strategies for applicant recruiting, screening, testing, training, retention and customer satisfaction have helped us become one of Northeast Ohio’s largest employers.

    • Full-Service Staffing Agency.
      Every year we match thousands of quality employees with rewarding office, technical, skilled trades, industrial and professional opportunities.
    • City Search Applicant Network.
      Our interactive centralized network links our five locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates, and job seekers have access to the best career opportunities in Northeast Ohio.
    • Quality Employees.
      We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.
    • Personalized Service.
      On-site visits help our account representatives create solutions that are specifically tailored to each client company’s needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.
    • Exceptional Value.
      From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.
    • Ongoing Training.
      Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results and overall quality of the staffing solutions we deliver.

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