| Location | Los Angeles, CA |
| Salary | $152,555.76–$237,254.88 Per Year |
ADMINISTRATIVE MANAGER 13, ISD (Division Manager - Custodial & Landscaping Services)
Salary
$152,555.76 - $237,254.88 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
W1082W
Department
INTERNAL SERVICES
Opening Date
08/19/2026
Position/Program Information
EXAM NUMBER
W1082W
FILING PERIOD
The application filing period will begin on Thursday, August, 20, 2026, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the positions are filled. The application window may close unexpectedly once we have enough qualified candidates.
TYPE OF RECRUITMENT
We welcome applications from anyone.
Type of recruitment
We welcome applications from anyone.
Why Work For Us?
With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.
The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.
The Internal Services Department (ISD) plays a significant role in supporting all departments and commissions within the Los Angeles region. With an annual budget estimated at $905 million, 2,158 budgeted positions, and more than 5,120 contracted workers, ISD delivers crucial services that keep County operations running efficiently every day. ISD offers many different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting. ISDs commitment is to provide Speed, Reliability, and Value.
The Division Manager - Custodial & Landscaping Services provides leadership, strategic direction, and operational oversight for the County's custodial, landscaping, pest control, and related facility support services across a large and diverse portfolio.
Reporting to the General Manager, this role is responsible for integrating service delivery, financial planning, contract management, and data-driven performance systems to ensure efficient, cost-effective, and high-quality services aligned with County priorities.
For more information about the outstanding benefits offered by Los Angeles County, please visit us here: https://hr.lacounty.gov/benefits/.
If you have questions about working for LA County, including current open recruitments, tips on crafting a resume or acing an interview, career planning, or any other general information, please visit our website at: https://hr.lacounty.gov/.
Special Salary Information:
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.
OUT-OF-CLASS EXPERIENCE WILL NOT BE ACCEPTED FOR THIS EXAMINATION.
REQUIRED EXPERIENCE MUST BE FULLY MET AT THE TIME OF FILING, AND CLEARLY INDICATED ON THE APPLICATION.
Essential Job Functions
Executive Leadership & Organizational Management
Strategic Operations Oversight
Data-Driven Performance Management & Technology
Financial Strategy & Contract Management
Operational Efficiency & Process Improvement
Policy, Programs, Equity & Sustainability
Executive Reporting, Stakeholder Coordination & Customer Experience
Emergency Management & Service Continuity
Service Model Transformation & Business Integration
For more information, please view the classification specification:
https://www.governmentjobs.com/careers/lacounty/classspecs/1066162
Requirements
Requirements to Qualify:
(You must POSSESS and CLEARLY EXPRESS detailed years of experience performing relevant duties, related to the requirement below within your online job application. Be sure to include this information in the "Experience" section of your online job application.)
Five years of experience managing custodial and landscaping* services for an organization with multiple operational units at the level of Section Manager, Custodial Services, ISD. The experience must include directing the budget, personnel, fiscal, and other administrative functions.
You must meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class 2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Special Requirements Information:
Desirable Qualifications / Weighted Parts:
Additional credit will be given to applicants that possess the following desirable qualifications in education and experience.
Education:
Bachelor's degree in business administration, public administration, facilities management, or a related field.
Master's degree in business administration, public administration, facilities management, or a related field.
You must submit legible copies of each degree you would like considered for credit.
Management-Level Experience in the following areas:
You must provide written documentation in the Supplemental Questionnaire section supporting your experience in these areas listed above in order to receive credit.
To receive credit for your education, include a legible copy of all relevant official documents, including your diploma, transcript, or letter/certificate from an accredited institution or email it to Kari Irby at Kirby@isd.lacounty.gov within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf ;
We do not accept password-protected documents. Ensure documents are unlocked and legible before attaching to your application or sending to the exam analyst.
Additional Information
EXAMINATION CONTENT:
This assessment type will evaluate the education and experience you list on a supplemental questionnaire and assign a score based on a standardized scoring system worth 100% of your total score. This part of the assessment is worth 100% of your total score and assesses: Desirable Qualifications.
Applicants must receive a passing score of 70% or higher on the assessment to be added to the Eligible List.
ELIGIBILITY AND VACANCY INFORMATION
Applications will be processed as they are received and added to the list accordingly.
Applicants who passed the assessment(s) are placed on a list for a period of twelve (12) months. We will use this list to fill vacancies in the Internal Services Department as they occur.
SPECIAL INFORMATION
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.
APPLICATION AND FILING INFORMATION:
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employers name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
Kirby@isd.lacounty.gov
ISD-ExamUnit@isd.lacounty.gov
klent@hr.lacounty.gov
info@governmentjobs.com
talentcentral@shl.com
noreply@proctoru.com
donot-reply@amcatmail.com
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated informationhttps://lacountylibrary.org/library-locator.
NO SHARING OF USER ID, E-MAIL, AND PASSWORD
All applicants must file their application using their own user ID and password. Using a family members or friends user ID and password may erase a candidates original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Contact us:
Exam Number: W1082W
Department Contact Name: Kari Irby
Department Contact Email: Kirby@isd.lacounty.gov
California Relay Services Phone:(800) 735-2922
ADA Coordinator Phone:(323) 267-2436
Teletype Phone:(800) 899-4099 [Alternate Teletype Phone: (800) 897-0077]
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
For detailed information, please click here
01
REQUIREMENTS TO QUALIFY: The response you provide on supplemental questions will be evaluated and used to determine your eligibility to participate in the next phase of the assessment process. Be as specific as possible and include all information as requested. CHECK YOUR ANSWERS CAREFULLY.
Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.
02
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.
Please add Kirby@isd.lacounty.gov, info@governmentjobs.com, noreply@governmentjobs.com, to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
Applicants have the ability to opt out of emails from the County of Los Angeles. If you unsubscribe, you will not receive any email notification for any positions for which you apply with the County of Los Angeles.
Regardless of your email subscription settings, you may always check for notifications by logging into www.governmentjobs.com/careers/lacounty and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence.
03
Please check the area(s) in which you have at least five (5) years of management experience in an organization with multiple operational units at the level of Section Manager, Custodial Services, ISD.
04
If you indicated you have five years of experience managing custodial and landscaping* services for an organization with multiple operational units at the level of Section Manager, Custodial Services, ISD.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Please outline specific tasks, scope of work, and responsibilities related to the above requirement.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
05
Please select or check each box that reflects the area(s) in which you have five years of experience managing custodial and landscaping* services for an organization with multiple operational units at the level of Section Manager, Custodial Services, ISD. The experience must include directing the budget, personnel, fiscal, and other administrative functions. (Select all that apply.)
06
If you indicated experience in question 5, you must demonstrate experience directing the budget, personnel, fiscal, and other administrative functions.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Please outline specific tasks, scope of work, and responsibilities related to the above requirement.:
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
07
Please describe your experience managing custodial and landscaping operations, including your experience directing and supervising staff through subordinate supervisor(s).
In your response, identify the following:
Size and structure of the organization you managed:
Number and types of employees supervised, the role of your subordinate supervisors:
Describe your responsibilities for overseeing staff:
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
08
Do you possess a bachelors degree in one of the following field? If yes, please check corresponding degree(s) below and include a copy with your application.
If you possess the below degree(s) to receive recognition for this desirable, please ensure a legible copy of your degree(s) is attached to your online application at the time or filing or email to the exam analyst at Kirby@isd.lacounty.gov within 7 calendar days of submitting your application.
09
If you selected a closely related field, please provide the bachelors degree(s) name below.
If you possess a degree(s) in a closely related field to receive recognition for this desirable, please ensure a legible copy of your certification is attached to your online application at the time or filing or email to the exam analyst at Kirby@isd.lacounty.gov within seven (7) calendar days of submitting your application.
10
Do you possess a masters degree or higher in one of the following field? If yes, please check corresponding degree(s) below and include a copy with your application.
If you possess the below degree(s) to receive recognition for this desirable, please ensure a legible copy of your degree(s) is attached to your online application at the time or filing or email to the exam analyst at Kirby@isd.lacounty.gov within 7 calendar days of submitting your application.
11
If you selected a closely related field, please provide the Masters degree(s) or higher name below.
If you possess a degree(s) in a closely related field to receive recognition for this desirable, please ensure a legible copy of your certification is attached to your online application at the time or filing or email to the exam analyst at Kirby@isd.lacounty.gov within seven (7) calendar days of submitting your application.
12
Do you possess management-level experience in custodial work and landscaping at the level of Section Manager, Custodial Services, ISD in a large public sector or government organization?
13
If you selected "Yes" to the previous question, describe your management-level experience in custodial work and landscaping at the level of Section Manager, Custodial Services, ISD. in a large public sector or government organization.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Approximate Overall Employee Count for the Dept, Organization:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Please outline specific tasks, scope of work, and responsibilities related to the above requirement.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
14
Do you possess management-level experience in contract management?
15
If you indicated that you possess this experience working with management-level contract management, please demonstrate in writing below your experience, be specific and include your roles, responsibilities, and examples of work you performed.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Please outline the types of contracts you managed, your responsibilities, and your role in the contract management process. Be specific and include your role, responsibilities, the types of contracts you managed, and examples of work you personally performed.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
16
Do you possess management-level experience in procurement?
17
If you indicated that you possess management-level experience working in Procurement, please demonstrate in writing below your experience, be specific and include your roles, responsibilities, and examples of work you performed.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Please outline specific tasks, scope of work, and responsibilities related to the above requirement, be specific and include your role, responsibilities, the types of goods and/or services procured, procurement methods used, and examples of work you personally performed.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
18
Do you possess management-level experience in vendor performance oversight?
19
If you selected "Yes" to the previous question, describe your management-level experience in vendor performance oversight. Be specific and include your roles, responsibilities, and examples of work you performed.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Describe your management-level experience overseeing vendor performance. Include the types of vendors managed, performance measures used, and your responsibilities for monitoring compliance, quality, and service delivery.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
20
Do you possess management-level experience implementing Key Performance Indictors (KPIs), dashboards, and data-driven performance systems?
21
If you selected "Yes" to the previous question, describe your management-level experience implementing Key Performance Indicators (KPIs), dashboards, and data-driven performance systems.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Describe your management-level experience please describe implementing Key Performance Indicators (KPIs), dashboards, and data-driven performance systems. Be specific and include your role, responsibilities, tools or systems used, and examples of how these methods improved operational performance.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
22
Do you possess management-level experience developing cost recovery models, rate structures, or chargeback systems?
23
If you selected "Yes" to the previous question, describe your management-level experience developing cost recovery models, rate structures, or chargeback systems.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Describe your management-level experience developing cost recovery models, rate structures, or chargeback systems. Be specific and include your role, responsibilities, methodologies used, and examples of how these models were implemented and managed.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
24
Do you possess management-level experience working in a unionized environment?
25
If you selected "Yes" to the previous question, describe your management-level experience working in a unionized environment.
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Describe your management-level experience work be specific and include your role, responsibilities, the types of represented employees you worked with, and examples of work you personally performed.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
26
Do you possess management-experience related to sustainability practices related to custodial and landscaping services?
27
If you selected "Yes" to the previous question, describe your management-level experience related to sustainability practices related to custodial and landscaping services
Please provide the following information for each relevant position you have held:
Job Title:
Employer:
Employment Start Date (MM/DD/YYYY):
Employment End Date (MM/DD/YYYY):
Hours Worked per Week:
Description of Duties and Responsibilities:
Describe your experience, be specific and include your role, responsibilities, related to sustainability practices related to custodial and landscaping services.
If you do not possess this work experience, please indicate "N/A."
Responses such as "See resume" or "See application" will not be considered. Provide a complete, direct, and specific response to the question. Do not copy and paste your full work history.
Required Question
Employer County of Los Angeles
Address
Los Angeles, California, 90010
Website http://hr.lacounty.gov