Administrative Assistant

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Description

Boys & Girls Clubs of San Francisco - Columbia Park Clubhouse

San Francisco, CA | Full-Time | In-person

$24.00 - $26.00 / hour | Benefits Eligible

Why This Role Matters

Since 1891, Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential. We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth. Whether you're joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you'll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.

What You'll Do

Under the direct supervision of the Clubhouse Director and Assistant Clubhouse Director, the Administrative Assistant provides essential operational and administrative support at the Columbia Park Clubhouse. This role drives core front desk operations, precise data tracking, and general administrative coordination to ensure a welcoming, organized, and efficient environment for members, families, and staff.

• Front Desk Operations & Family Support

• Serve as the primary point of contact for members, families, volunteers, and visitors, creating a warm, organized environment.

• Oversee daily check-ins, issue membership cards, handle guest registrations, and manage incoming phone calls, voicemails, and emails.

• Conduct parent orientations, collect membership fees, and ensure the lobby displays accurate, up-to-date BGCSF materials.

• Data Management & Record Keeping

• Enter and track member data, attendance, food program paperwork, and volunteer and teen work experience hours with high accuracy.

• Establish reliable processes for staff data submission and proactively troubleshoot errors.

• Communicate system updates and data quality reports regularly to site leadership.

• Administrative & Leadership Support

• Manage the Clubhouse Director's calendar, schedule meetings, and draft administrative correspondence.

• Facilitate clear communication across Clubhouse staff, BGCSF headquarters departments, community partners, and families.

• Compile monthly Clubhouse reports and assemble documentation as required.

What You Bring

Required

• 2-5 years of administrative or equivalent operational experience
• Bilingual fluency in Spanish
• Proven data entry skills with strong attention to detail and accuracy
• Customer service experience-professional, personable, and capable of resolving minor conflicts calmly
• Proficiency in Microsoft Office Suite and Google Workspace (especially Excel and Sheets)
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Experience working with youth and communicating effectively with families and staff
• Red Cross First Aid/CPR certification (or willingness to obtain within 90 days)
• Proficiency in design tools such as Canva, Adobe Publisher, or Photoshop

Physical Requirements

• Must be able to lift 25 lbs.
• Must be able to stand for at least 2 hours consecutively.
• Must be able to sit at a computer workstation for long periods of time.

Why BGCSF

• Comprehensive Health Benefits + Employer Contributions
• 401K + 7% Employer Contribution After One Year of Service
• Employee Assistance Program (EAP): In-Person Counseling + 24/7 Mental Health Support
• Education Assistance
• Pre-tax Transportation Savings Account
• Flexible Spending Account (FSA)
• Generous Paid Time Off + Paid Holidays
• Life & Disability Insurance
• Professional Development Opportunities

Compensation

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF needs. At BGCSF, our decisions are based on other factors and dependent on circumstances for each position. Depending on the need and requirement of the position, an individual could be hired at or near the entry-level, mid-level, or top-of-the-range for their role and compensation. As such, a reasonable estimate of the current range is $22.00 - $24.00 per hour.

Pre-Employment Requirements

As part of the hiring process, BGCSF requires candidates to complete LiveScan fingerprinting, a background check, and a tuberculosis (TB) evaluation or test.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. The organization has the discretion to relocate/reassign a person, as needed.