Administrative Assistant - Insurance Agency

Bryan Nunke Insurance Agency Farmers Insurance

Pay: $20 per hour + bonus and commission opportunities

Full-time | In-office | San Diego, CA 92126 MondayFriday, 8:30 AM5:30 PM

Organized, Great With People, and Ready for More?

Put your communication and organizational skills toward a career with room to grow.

As an Administrative Assistant, youll help customers, support our sales team, and keep the office running smoothly. Learn how an insurance business works while building skills that can lead to greater responsibility and earning potential.

We provide paid training and ongoing support. You bring reliability, a willingness to learn, and the drive to take initiative. No insurance experience required.

What We Offer

Earning opportunities: Hourly pay plus performance bonuses and commission splits, subject to applicable licensing requirements.

Benefits: Health, dental, vision, and life insurance, plus a retirement plan.

Time off: Paid time off and scheduling flexibility.

Training and support: Hands-on learning and regular guidance.

Career growth: Opportunities to advance as you develop your skills and demonstrate strong performance.

Help Getting Licensed

You do not need an insurance license to start. A Property & Casualty license is required after the probationary period, with agency training and assistance provided to guide you through the process.

What to Expect

Answer calls and help current and potential customers.

Enter customer information into insurance software and help licensed sales staff prepare price estimates and coverage options.

Schedule appointments and follow-up calls, organize information, and keep track of unfinished tasks.

Keep customer records accurate and help with daily office needs.

Who Were Looking For

Organized, dependable, attentive to details, and open to feedback.

Clear communication skills and a friendly, professional approach on the phone.

Comfortable answering customer concerns, hearing no, and handling difficult conversations.

Able to manage several tasks across different computer programs.

Typing speed of at least 40 words per minute with strong accuracy.

Reliable transportation and availability for the in-office schedule

At least 18 years old, able to successfully complete a background check, and eligible to obtain the required insurance license.

Experience handling a high volume of phone calls is a plus.

Bilingual candidates are encouraged to apply.

Ready to learn, contribute, and grow? Apply today. Applicants who meet our initial requirements will receive an email with a short online assessment. You must complete it to move forward in the hiring process.

Salary Range: $20.00 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Retirement Plan

Life Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Licensing Assistance

Responsibilities

Do you enjoy helping people, organizing details, and making sure nothing falls through the cracks? Join our growing Farmers Insurance agency and play an active role in supporting our customers and sales team.

No insurance experience required. We provide paid training so you can learn the business, build your skills, and work toward greater responsibility and earning potential.

What Your Day Will Look Like

Help customers over the phone: Answer incoming calls, find out what callers need, answer questions within your role, and connect them with the right team member.

Help prepare insurance quotes: Enter customer details into our software and assist licensed sales staff with organizing information, preparing price estimates, and putting together coverage options.

Keep schedules organized: Book appointments and follow-up calls, helping customers and our sales team stay connected.

Follow up on missing information: Track outstanding items and help collect the details our team needs to move customer requests forward.

Keep records accurate: Update customer information, document conversations, and maintain organized records so the team can easily find what they need.

Support daily office operations: Shift between calls, computer work, and administrative tasks while keeping an eye on accuracy and deadlines.

Who Were Looking For

Friendly, dependable, organized, and willing to learn.

Clear communication skills and a professional phone manner.

Comfortable handling customer concerns, rejection, and difficult conversations.

Able to manage multiple tasks across different computer screens and programs.

Reliable transportation and availability for the in-office schedule

At least 18 years old, able to successfully complete a background check, and eligible for the required insurance license.

Call center or high-volume phone experience is a plus.

Bilingual candidates are encouraged to apply.

What Youll Gain

Hourly pay, performance bonuses, and commission opportunities subject to applicable licensing requirements.

Health, dental, vision, and life insurance, plus a retirement plan.

Paid time off and scheduling flexibility.

Paid training, ongoing guidance, and opportunities to advance based on performance and initiative.

Well Help You Get Licensed

An insurance license is not required to start. Youll need to obtain a Property & Casualty license after the probationary period, with agency training and assistance provided.

Ready to Join Our Team?

Apply today! Applicants who meet our initial requirements will receive an emailed online assessment. Completion is required to move forward in the hiring process.

P&C Insurance License: Not required at the time of hire. However, obtaining a Property & Casualty Insurance License will be required after the probationary period. Licensing assistance and training will be provided by the agency.

Computer Skills: Must be comfortable multitasking across multiple computer screens, programs, and applications simultaneously.

Typing Skills: Must demonstrate a minimum typing speed of 40 words per minute (WPM) with a high degree of accuracy.

Attention to Detail: Must be highly organized, detail-oriented, and capable of entering information accurately.

Communication Skills: Strong verbal communication skills and a professional telephone manner.

Customer Service: Must be comfortable handling customer objections, rejection, and challenging conversations professionally.

Call Center Experience: Previous call center or high-volume phone experience is a plus.

Bilingual: Bilingual candidates are encouraged to apply, but this is not required.

Age Requirement: Must be at least 18 years of age.

Background Check: Employment is contingent upon successfully completing a background check and meeting applicable insurance licensing eligibility requirements.

Reliable Transportation: Must have reliable transportation to commute to our office. Candidates living in or near San Diego, CA 92126 are preferred.

Work Location: This is a 100% in-office position. Remote work is NOT available.

Work Schedule: MondayFriday, 8:30 AM5:30 PM.

Online Assessment: All applicants must complete the required online assessment to be considered for employment.