Administrative Assistant

Presbyterian Villages of Michigan

  • Flint, Michigan
  • 20 days ago

    Highlights

    Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism and accountability. Certificates & Licenses: HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position.

    Numbers & Facts

    LocationFlint, Michigan

    Description

    POSITION SUMMARY:
    Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Provides administrative, clerical and project support in a professional and confidential manner.

    Essential Job Duties and Responsibilities: may include but not limited to:
    • Organizes, directs and/or supervises departmental functions including reception, telephone communication system and mail distribution.
    • Attends and/or participates in meetings and/or events and may transcribe and prepare minutes or summaries.
    • Accumulates, maintains, verifies and reports data, statistics and research.
    • Assists with collection of rent and execution of monthly certification process of resident.
    • Composes, prepares, monitors and responds to correspondence.
    • Directs and assists residents, families, business invitees and staff.
    • Schedules and maintains appointments and calendars.
    • Creates and maintains filing system.
    • Responds to inquiries and provides information regarding the Village.
    • Scheduled and conducts Village tours.
    • Establishes and maintains resident (and prospect) records including but not limited to:
      • Filing.
      • Revising and updating records, charts, etc.
      • Gathering required data and documentation.
      • Data input.
    • Assists with information gathering, including scheduling and conducting admission interview with potential residents and families.
    • Evaluates need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.
    • Evaluates need for and/or requests maintenance work orders.
    • Coordinates special events.
    • Creates newsletters, flyers and other documents utilizing various software programs and desktop publishing.
    • Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism and accountability.
    • Attends and participates in all appropriate departmental/Village meetings, training and development opportunities.
    • Embrace, uphold and promote Presbyterian Villages of Michigan's mission, vision, beliefs, values, strategic goals, objectives and Servant Leadership.
    • Follows established policies and procedures including but not limited to:
      • Presbyterian Village employment policies and procedures.
      • Departmental policies and procedures.
      • Safety policies and procedures.
      • Federal, state and local regulations.
    • Performs any and all other duties and/or tasks as assigned or requested.

    Education/Formal Training:
    • High School Diploma or General Education Diploma (GED).
    • Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
    • Computer literate (word processing, spreadsheets and desktop publishing).
    • Trained as Certified Occupancy Specialist at HUD or MSHDA villages.
    • Affordable housing property management software if working at a HUD or MSHDA governed village.
    • Math aptitude generally commensurate with some college level education or equivalent experience.

    Certificates & Licenses:
    • HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position. Inability to obtain and sustain required certification will cause ineligibility for the position.
    • Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all level of staff and visitors.

    Previous Experience:
    • One to three years’ related professional business office experience or equivalent combination of educational experience.
    • Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.

    Computer Skills:
    • Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
    • HUD or MSHDA governed village: Affordable housing property management software.

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