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Customer Success Manager ensures customers achieve successful outcomes by coordinating the delivery of APCO’s programs, services, and solutions across all internal departments.
Minimum Qualifications: Minimum three years of customer success, account management, project management, or customer service experience
Experience supporting customers in a service-oriented, training, technology, or public‑sector environment preferred.
Key Responsibilities and Accountabilities: |
- Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Compensation/Work Schedule: |
- $55,000 - $57,000 annually .
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