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Sr Manager, Laboratory (Lab)

Veracity Software Inc

  • DeLand, FL
  • 30+ days ago

    Highlights

    Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development.

    Numbers & Facts

    LocationDeLand, FL

    Description

    Sr Manager, Laboratory (Lab)
    Tuesday - Friday 9am-7pm with Alternating Saturday's every 12 weeks.
    DeLand, FL – Onsite
    Full Time

    The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.
    Key Responsibilities:
    Operational Leadership
    • Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
    • Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
    • Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
    • Partner with leadership on long-term planning for service line growth and operational improvements.
    Team Development & Leadership
    • Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
    • Mentor emerging leaders, focusing on professional growth and succession planning.
    • Drive cross-shift and cross-department communication to support operational excellence.
    Regulatory Compliance & Quality
    • Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
    • Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
    Customer & Stakeholder Engagement
    • Build and maintain strong relationships with internal and external customers, ensuring service excellence.
    • Resolve operational issues and client concerns in a timely, professional manner.
    Other Duties as Assigned
    • Support strategic initiatives, projects, and continuous improvement activities as needed.
    Qualifications
    • Education: Bachelor's degree in Medical Technology or related sciences required; Master's degree in business administration or relevant sciences preferred.
    • Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance. Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
    • Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
    • Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required.

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