Travel %.
Flexible Work Option.
Soft Skills: Self-Starter, Problem Solver, Strong communicator (oral and written), Strategic Planner, Multi-tasker, Team Player, Customer Centric and Open to Feedback and Coaching with a drive for self improvement. Plan: Partner with Regional Sales Managers and Dealer Partners to penetrate target accounts and develop 2-week call plans to ensure required calls are met.
li>Provides daily internal applications, workstation, printer and peripheral help desk support in person, via telephone, help desk ticketing system, remote access and remote site visits. Performs a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations and applications meet company and user requirements.
p>SUMMARY DESCRIPTION AND SKILLS:. The Customer Service Support Specialist is responsible responsible for delivering exceptional customer service while handling repair requests and performing hands-on technical work.
We are looking for an IT Support Specialist to provide onsite technical support, troubleshoot IT issues, and help maintain day-to-day technology operations. What Youll Do Provide Tier 1 and Tier 2 technical support for hardware, software, mobile devices, and printers.
ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience.