p>Qualifications and Requirements: Share a smile Create and maintain eye contact Speak enthusiastically Make emotional connections with guests Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Shift Leader Responsibilities:
Participating operationally in day-to-day activities in high-volume, fast-paced restaurant Offer immediate and respectful response to Guests needs Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Execute cleanliness and food safety checklists daily to protect the brand.