Miami Beach, FL30+ days ago
What You'll Do: Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management Manage Definite Groups, including: • Complete the Group Forecast • Create Group Plug forecast (based on rooms and meeting space availability) • Review and Update Definite group wash weekly for monthly forecasts • Present Group forecast to DOSM/DORM/DOSE • Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs • Ensure accuracy of Turnovers / Addendums turned by Group Desk • Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs • Oversee Group Strategy, including: • Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons • Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions • Participate and Provide Analytics for Daily Business Review • Run the meeting in the absence of the DORM • Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis; review with DORM & DOSM • Incorporate data from TravelClick BI tools into hotel's Revenue Strategies • Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years • Implement "13th Month" strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions • Implement Special Event strategies as necessary • Approve Favor Rate requests • Assist with monthly Forecast and annual Budget • Assist in Management and development of Revenue Analyst • Liaise with the Front Desk on Upsell strategy • Champion Revenue Management thinking and processes across all departments in the hotel • Ad-hoc analysis as necessary • Cover DORM duties in their absence (with support from RDORM and CDORM) • Attend all appropriate hotel meetings and training sessions. Your Experience Includes: Experience: • Previous Hotel Revenue Management experience • A thorough understanding of Hotel Operations, either through education or through prior work experience • Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership • Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel • Must have excellent written and oral English communication skills and telephone etiquette skills • Must be able to type 25+ wpm • Must be flexible to work any shift, including weekends and holidays, if required • Previous hotel operations experience • Previous supervisory experience • Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems).