p>Skills: Clinical Experience, Clinical Research Coordination, Clinical Research Management, Clinical Research Methods, Clinical Research Operations, Continued Learning, Critical Thinking, Customer Empathy, Database Management, Effective Written Communication, Electronic Health Records (EHR), Epic EHR, Oral Communications, Patient Care, Patient Care Plans, Prioritization, Research Oriented, Spreadsheet Software, Statistical Analysis Software (SAS), Team Collaboration.
A general overview of the work includes; triaging patient phone calls and messages, coordinating patient treatment orders and prior authorizations, coordinating patient allergy care, and providing education on allergy/immunology diseases and treatments.