div class="job-description-container">Do you love helping people through difficult situations?. We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
· Focus on personal development, team building, and leadership skills is essential
· Attention to detail, aptitude for multitasking and calm under pressure
· Thorough understanding of office management procedures
· Excellent organizational and time management skills
· Ensure clear communication with entire staff, ability to manage relationships
· Aptitude with record keeping, easily accessing information, and communicating ‘the message’
· Awareness and respect for safety, using care are caution with teammates and customers
· Strength with multitasking and handling deadlines, organizational and leadership skills
· Ability to learn quickly and flexible with change and professional challenges
· Proficient in MS Office, Dash, MICA/Mitigate, Xactimate and DocuSketch
Benefits:
· Paid time off
· Referral program
· Tuition reimbursement
· Flexible schedule
Compensation: $45,000.00 - $55,000.00 per year
. Responsibilities:
· Managing Customer and client satisfaction and representing and improving brand operations
· Sort and distribute communications in a timely manner
· Perform receptionist duties
· Being proactive in resolution of customer issues, concerns and complaints
· Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
· Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
· Continue professional development of PuroClean® specific skills and expertise: office procedures and processes
· Safety and risk management, following and maintaining guidelines for all field staff and office personnel
· Schedule and plan meetings and appointments
· Track inventory of supplies and equipment
· Maintain trusting relationships with suppliers, customers and colleagues
· Handle collections on outstanding invoices
Qualifications/Skills:
· Proficient using Xactimate & Symbility/Mobile Claims estimating platforms.