NewPatient Check-In Representative UnitedHealth GroupPatient Check-In RepresentativePlymouth, MA$16–$29 / hour1+ years of experience in a business setting (i.e. healthcare or hospitality check in with cash handling, insurance verification, payment collection, banking, billing or end of the day reconciliation) with direct patient or customer service delivery (healthcare setting preferred). May review, research and correct information as needed for work business reports or work queue including but not limited to incoming referral work queue, missing coverage reports, and outstanding balance reports after 90 days in role.
Patient Access Representative GTTPatient Access RepresentativeCharlestown, MAThe Patient Access Representative supports Behavioral Health Services by handling patient registration, claims processing, and scheduling activities. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces.
Patient Access Representative - Emergency Room Prairie Lakes Healthcare SystemPatient Access Representative - Emergency RoomWatertown, MassachusettsResponsibilities include: Registers and admits patients by obtaining relevant patient demographic and insurance information, adjusting patient status as appropriate, ensuring legally required forms are completed, and alerting ER Triage nurse for ER visits. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare.
Patient Access Representative Senior BWH Brigham and Women's HospitalPatient Access Representative Senior BWHBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Patient Access Representative Merrimack HealthPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family.
Patient Access Representative Senior Brigham and Women's HospitalPatient Access Representative SeniorBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Education High School Diploma or Equivalent required or Associate''s Degree Healthcare Administration preferred or Associate''s Degree Related Field of Study preferred Can this role accept experience in lieu of a degree?
NewPatient Services Representative- Marblehead, MA Northeast Dermatology AssociatesPatient Services Representative- Marblehead, MAMarblehead, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Representative - Front Desk - Newburyport, MA Northeast Dermatology AssociatesPatient Services Representative - Front Desk - Newburyport, MANewburyport, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Sr Patient Experience Representative- Neurology Boston Children's HospitalSr Patient Experience Representative- NeurologyBoston, MA$19.83–$29.49 / hourThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage calls, support emergency communication, and assist with training initiatives.
Lead Patient Service Representative Outer Cape Health Services IncLead Patient Service RepresentativeProvincetown, MA$23–$27 / hourThe Lead also ensures that staff maintain smooth operations of telephone encounters, receiving, registering, and directing patients and visitors, scheduling appointments, and performing related clerical and data entry work. Ensures that the PSRs assist patients in accurately completing the Patient Registration forms, obtaining appropriate insurance cards, and informing patients when a referral is needed.
Patient Experience Representative I- Center for Airways Disorder Boston Children's HospitalPatient Experience Representative I- Center for Airways DisorderBoston, MA$19.06–$27.64 / hourWorks under close supervision to provide support to the administrative operations of the Center for Airway Disorders (CAD) and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).
Temp- Patient Experience Representative I- Radiology Boston Children's HospitalTemp- Patient Experience Representative I- RadiologyBoston, MA$15–$63.19 / hourThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.
NewPatient Experience Representative II- Cath Lab- on site Boston Children's HospitalPatient Experience Representative II- Cath Lab- on siteBoston, MA$19.06–$27.64 / hourUnder general supervision, provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Patient Access Representative Lawrence General HospitalPatient Access RepresentativeLawrence, MAAs the Patient Access Representative, you will performall tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. Required: High School diploma Computer and typing experience Customer service skills Preferred: Prior experience working directly with the public in a healthcare patient access environment.
Patient Service Representative Greater Lawrence Family Health CenterPatient Service RepresentativeMethuen, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative (Per Diem) Greater Lawrence Family Health CenterPatient Service Representative (Per Diem)Lawrence, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative II (44-Week Position) Brandeis UniversityPatient Service Representative II (44-Week Position)Waltham, MassachusettsBrandeis University is seeking a Patient Service Representative II to join our Health Center team and help create a welcoming, supportive experience for our students and campus community. Support providers and clinical staff with administrative and patient care tasks, including rooming patients, taking vital signs, and assisting with medication renewals, as appropriate.
Satellite Patient Representative I South Shore Health Systems IncSatellite Patient Representative IWeymouth, MA$17.17–$23.11 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Access Representative II - Metrowest Medical Center Conifer Health SolutionsPatient Access Representative II - Metrowest Medical CenterTown of Framingham, Massachusetts$19.02–$28.53 / hourSecures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Satellite Patient Representative I South Shore HealthSatellite Patient Representative IWeymouth, MA$17.30–$24.75 / hourThe Satellite Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller's experience. This role requires excellent customer service skills and comfort with multitasking and problem solving.
Patient Representative Dana-Farber Cancer Institute IncPatient RepresentativeAttleboro, MA$45,000–$50,100 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
Patient Access Representative II Brigham and Women's HospitalPatient Access Representative IIJamaica Plain, MA$17.71–$25.28 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Patient Experience Representative I - ED/OR (Waltham, onsite) Boston Children's HospitalPatient Experience Representative I - ED/OR (Waltham, onsite)Waltham, MA$19.06–$27.64 / hourPosition Summary: Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Patient Experience Representative I - Ophthalmology (Waltham) Boston Children's HospitalPatient Experience Representative I - Ophthalmology (Waltham)Waltham, MA$19.06–$27.64 / hourPosition Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative (Infusion CAT/CR) Boston Children's HospitalPatient Experience Representative (Infusion CAT/CR)Boston, MA$19.06–$27.64 / hourPosition Summary: Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.
Admin Patient Experience Representative- Plastic Surgery Boston Children's HospitalAdmin Patient Experience Representative- Plastic SurgeryBoston, MA$19.06–$27.64 / hourThe Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Patient Experience Representative I - Martha Eliot Health Ctr (onsite) Boston Children's HospitalPatient Experience Representative I - Martha Eliot Health Ctr (onsite)Jamaica Plain, MA$19.83–$29.49 / hourPosition Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative - Otolaryngology (onsite) Boston Children's HospitalPatient Experience Representative - Otolaryngology (onsite)Boston, MA$19.06–$27.64 / hourTime will be split between patient facing (front desk coverage) and non-patient facing (admin tasks / telephone work) supporting our various Center for Communication Enhancement Programs. Sign-On Bonus: This role is eligible for a $2,000 sign-on bonus (Note: Internal candidates and former BCH employees who have worked at the hospital within the past 2 are not eligible).
Patient Experience Representative I- Urology (Waltham) Boston Children's HospitalPatient Experience Representative I- Urology (Waltham)Waltham, MA$19.83–$29.49 / hourPosition Summary: The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Plastic Surgery (Waltham) Boston Children's HospitalPatient Experience Representative I - Plastic Surgery (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Sports Medicine (Waltham) Boston Children's HospitalPatient Experience Representative I - Sports Medicine (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Neurology (Waltham) Boston Children's HospitalPatient Experience Representative I - Neurology (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
Patient Experience Representative I - Ortho Sports Medicine (Waltham) Boston Children's HospitalPatient Experience Representative I - Ortho Sports Medicine (Waltham)Boston, MAThe Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.
NewAdmin Patient Experience Representative I- Plastic and Oral Surgery Boston Children's HospitalAdmin Patient Experience Representative I- Plastic and Oral SurgeryBoston, MA$19.83–$29.49 / hourThe Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Patient Service Representative Northeast Rehabilitation Hospital NetworkPatient Service RepresentativeMethuen, MAAt Northeast Rehabilitation Hospital Network (NRHN), our services and programs are guided by our Service Pledge and core values of Honesty, Integrity, Responsibility, Trust, and Respect. Ensures that all potential patients of the hospital are dealt with in a caring and empathetic fashion while involved in the admissions process, while protecting the medical, financial and legal interests of the hospital.
Patient Access Representative Boston Medical CenterPatient Access RepresentativeBoston, MA$20.23–$24.65 / hourRequires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
Dental Patient Services Representative II Family Health Center of Worcester IncDental Patient Services Representative IIWorcester, MAAs one of the primary receptionists, the Dental Receptionist provides excellent, attentive customer service and provides day-to-day direction for the Level I receptionists and assigned interns or volunteers. Practice Manager-Dental, provides day-to-day direction for the Level I patient services representative and assigned interns or volunteers to ensure efficient, effective front desk operations.
Patient Experience Representative (Float Pool) Waltham, MA Boston Children's HospitalPatient Experience Representative (Float Pool) Waltham, MABoston, MAAfter successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pm Lahey Hospital and Medical CenterPatient Access Representative 40 Hrs, Scheduling; varying shifts between 7am - 5:30pmBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative 10am-630pm M-F; Watertown Lahey Hospital and Medical CenterPatient Access Representative 10am-630pm M-F; WatertownWatertown, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
PATIENT ACCESS REPRESENTATIVE; per diem Sat & Sun 3:30pm - 12am Lahey Hospital and Medical CenterPATIENT ACCESS REPRESENTATIVE; per diem Sat & Sun 3:30pm - 12amCambridge, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative; 32 hrs 7:30a-4p. Rotating schedule Lahey Hospital and Medical CenterPatient Access Representative; 32 hrs 7:30a-4p. Rotating scheduleWilmington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pm Lahey Hospital and Medical CenterPatient Access Representative -Peabody; M-F 7:30am-4pm or 8am-4:30pmPeabody, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Access Representative Lahey Hospital and Medical CenterPatient Access RepresentativeBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p Lahey Hospital and Medical CenterPatient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5pBurlington, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pm Lahey Hospital and Medical CenterPatient Access Representative - 24 hrs; Sat & Sun 6:30am-7pmPeabody, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Patient Services Representative - Front Desk - Newburyport, MA PhyNet DermatologyPatient Services Representative - Front Desk - Newburyport, MANewburyport, MassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
NewPatient Services Representative- Marblehead, MA PhyNet DermatologyPatient Services Representative- Marblehead, MAMarblehead, Massachusetts$22–$23 / hourProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Service Representative I - Part-Time Lowell General HospitalPatient Service Representative I - Part-TimeMelrose, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.