Vice President, Head Of Global Patient Safety & Risk Management Disc MedicineVice President, Head Of Global Patient Safety & Risk ManagementMassachusetts, MA$322,000–$455,000 / yearServe as patient safety and risk management SME in development of key clinical trial and regulatory submission documents (e.g IBs, protocols, Integrated Summary of Safety, Risk Management Plans (RMPs), Safety Surveillance Plans, Reference Safety Information, CCDS/PIs). Reporting to the Chief Medical Officer, you will lead and execute the safety strategy, direct all pre- and post-marketing safety operations, ensure global regulatory compliance, and work cross-functionally with key stakeholders to foster a culture of safety as we transition into a late-stage and commercial biotherapeutics organization.
Traveling Female Patient Care Technician (Full-Time) Avertest LLCTraveling Female Patient Care Technician (Full-Time)Worcester, MAWe partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism.
Female Patient Care Technician (Full-Time) Avertest LLCFemale Patient Care Technician (Full-Time)Woburn, MAWe partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. You'll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism.
Marlborough ED Registration Representative 21 Hours Evenings UMass Memorial HealthMarlborough ED Registration Representative 21 Hours EveningsMarlborough, Massachusetts$17.69–$28.01 / hourThis includes but is not limited to DL’s, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Registration Representative ED Clinton - Evenings, 32-Hours UMass Memorial HealthRegistration Representative ED Clinton - Evenings, 32-HoursClinton, MassachusettsThis includes but is not limited to DL’s, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
NewClinton ED Registration Representative 16 Hours Days UMass Memorial HealthClinton ED Registration Representative 16 Hours DaysClinton, Massachusetts$15–$27 / hourThis includes but is not limited to DL’s, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Patient Services Rep II (Eye and Dental) Upham's Corner Health CenterPatient Services Rep II (Eye and Dental)MAEssential Functions: Greet, register and check-in patients for their scheduled appointments; collect demographic, account, insurance data; work with patients on consents and form completion; collect co-payments and self-payments; verify insurance coverage prior to and on the date of service for all patient visits. Primary Function: The Patient Services Representative performs various reception, appointment booking, secretarial and/or clerical tasks while functioning as support staff to the Eye and Dental Care Departments.
Patient Access & Referral Operations Supervisor Community Health ConnectionsPatient Access & Referral Operations SupervisorGardner, MAEssential Duties Major responsibilities: Assures coordination of patient care between CHC provider and specialist by obtaining, verifying, and providing required. clerical dexterity to operate computers, printers, photocopiers, and fax machines; moderate walking, standing, reaching, and stooping.
Patient Advocate Rep - Metrowest Medical Conifer Health SolutionsPatient Advocate Rep - Metrowest MedicalTown of Framingham, Massachusetts$20.71–$30.94 / hourConifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment.
NewPatient Accounts Supervisor- Hybrid Boston Children's HospitalPatient Accounts Supervisor- HybridBoston, MA$62,212.80–$99,528 / yearThe Patient Account Supervisor provides leadership, coaching, and support to staff while partnering with internal departments and payers to improve revenue cycle performance and support effective account resolution. Candidates should have knowledge of government payers, particularly Medicaid programs across multiple states, with Medicaid experience outside of New England considered highly desirable.
Global Patient Access Strategy Lead (Sr. Manager) 3312 Takeda Pharmaceuticals AmericaGlobal Patient Access Strategy Lead (Sr. Manager)MassachusettsLocation: While a primary location is identified for this role, qualified internal candidates located in Zürich may also be considered, subject to business needs, role requirements, talent availability, and local legal requirements. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Patient Information Specialist - Emergency Department (Full Time) Lahey Hospital and Medical CenterPatient Information Specialist - Emergency Department (Full Time)Boston, MA$19.50–$30 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Interacts with diverse populations including the public, patients and their families, medical staff practitioners and medical center personnel and must handle difficult patient situations in an often fast-paced, stressful environment.
Marlborough ED Registration Representative 21 Hours Evenings UMass Memorial Health Care IncMarlborough ED Registration Representative 21 Hours EveningsMarlborough, MA$17.69–$28.01 / hourThis includes but is not limited to DL's, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Registration Representative ED Clinton - Evenings, 32-Hours UMass Memorial Health Care IncRegistration Representative ED Clinton - Evenings, 32-HoursMA$15–$27 / hourThis includes but is not limited to DL's, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Clinton ED Registration Representative 16 Hours Days UMass Memorial Health Care IncClinton ED Registration Representative 16 Hours DaysClinton, MA$15–$27 / hourThis includes but is not limited to DL's, Insurance Management desktop, renaming faxed orders, cleanup of old/used orders, ensure work and patient waiting areas are neat and presentable. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
Patient Registration Team Leader Signature HealthcarePatient Registration Team LeaderBrockton, MAOversee daily functions of Patient Registration Reps., train new hires, resolve issues within scope of responsibilities. Must have excellent customer service skills, ability to work independently, be self-motivated and type 35 wpm.
Registration Representative UMass Memorial HealthRegistration RepresentativeMilford, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Patient Care Technician - PCT CCHT - Dialysis Fresenius Medical CarePatient Care Technician - PCT CCHT - DialysisBoston, MassachusettsAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Technician - PCT - Training Provided Fresenius Medical CarePatient Care Technician - PCT - Training ProvidedBeverly, MassachusettsAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Support Specialist Wellist LLCPatient Support SpecialistBoston, MAFor more than a decade, we've helped patients, employees, and families navigate life's most challenging moments, connecting them to the right support, from everyday needs to complex life situations. Handling inbound requests from members, caregivers, and partner staff, documenting intake carefully, assessing needs, and identifying resources.
Patient Support Specialist (Fixed-Term Contract) Wellist LLCPatient Support Specialist (Fixed-Term Contract)Boston, MAFor more than a decade, we've helped patients, employees, and families navigate life's most challenging moments, connecting them to the right support, from everyday needs to complex life situations. Handling inbound requests from members, caregivers, and partner staff, documenting intake carefully, assessing needs, and identifying resources.
Marlborough ED Registration Representative 32 Hours Evenings UMass Memorial HealthMarlborough ED Registration Representative 32 Hours EveningsMarlborough, MassachusettsCollects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
NewRegistration Representative 24hrs, 3p-11:30p UMass Memorial HealthRegistration Representative 24hrs, 3p-11:30pWorcester, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
NewRegistration Representative Clinton ED Per Diem Day Shift UMass Memorial HealthRegistration Representative Clinton ED Per Diem Day ShiftClinton, Massachusetts$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
NewRegistration Representative 32hrs, 9:30a-6p UMass Memorial HealthRegistration Representative 32hrs, 9:30a-6pWorcester, MassachusettsExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Senior Patient Family Relations Specialist Brigham and Women's HospitalSenior Patient Family Relations SpecialistBoston, MA$70,990.40–$103,230.40 / yearThe Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Contact Representative (Benefits Coordinator) US Department of Health and Human ServicesContact Representative (Benefits Coordinator)Mashpee, MA$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interpreting and applying federal, state, Tribal, and third-party program regulations to determine eligibility and ensure compliance for programs such as Purchase Referred Care, Medicare, Medicaid, Affordable Care Act, Veterans Affairs Healthcare, and other alternate resources; conducting in-depth patient interviews to assess eligibility, verify coverage, and complete applications; registering eligible patients in various assistance programs; resolving claim denials and eligibility issues through coordination with patients, healthcare providers, and outside agencies; reviewing Medicaid eligibility information and supporting billing requirements; and utilizing effective oral and written communication to explain program requirements, provide referrals, and resolve complex patient service issues. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining patient eligibility for alternate resources programs; interpreting and applying Medicare, Medicaid, VA, and other third-party payer policies and procedures; conducting patient interviews to identify available healthcare coverage and funding sources; assisting patients with enrollment and claims processes; researching and resolving eligibility, denial, and reimbursement issues; maintaining effective working relationships with patients and resource agencies; and safeguarding confidential patient information in accordance with Privacy Act and HIPAA requirements.
Medical Safety Manager, Hospital Patient Monitoring PhilipsMedical Safety Manager, Hospital Patient MonitoringCambridge, MA$133,000–$212,000 / yearCollaborates effectively to furnish pertinent safety inputs for regulatory submissions and key documents such as Risk-Benefit Analyses (RBA), protocols, Clinical Study Reports (CSR), and Clinical Evaluation Reports (CERs), ensuring compliance and transparency in safety evaluations. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Patient Food Service & Utility Ambassador Baystate HealthPatient Food Service & Utility AmbassadorSpringfield, MA$16.34–$19.73 / hourBaystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Patient Food Service and Utility Ambassador to join our Food and Nutrition Services team in Springfield, MA. Performs additional duties as assigned, including food prep assistance, special cleaning projects, or operational support based on departmental needs.
Patient Care Technician - PCT Training Provided Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCT Training ProvidedMashpee, MA$17–$27 / hourEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Technician - PCT - Training Provided Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCT - Training ProvidedWestwood, MA$20–$25 / hourEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Coordinator Bilingual Preferred Ortho Sport and Spine PhysiciansPatient Care Coordinator Bilingual PreferredWorcester, MAThe Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions.
Acute Inpatient Patient Care Technician - PCT CCHT - Dialysis Fresenius Medical Care AG & Co KGaAAcute Inpatient Patient Care Technician - PCT CCHT - DialysisMedford, MA$22–$30 / hourSupports the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) Activities; including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). Evaluates patients' vascular access during treatment including arterial and venous monitoring pressures, provides appropriate intervention as needed, documents and reports any unusual findings to the FMCNA RN.
Patient Care Technician - PCT Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCTYarmouth, MA$17–$27 / hourEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Front Desk Representative Gastro HealthFront Desk RepresentativeChelmsford, MAUtilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Support the care center in areas to include assisting with record requests, managing the fax inbox, and scanning records.
Contact Representative (PRC) US Department of Health and Human ServicesContact Representative (PRC)Mashpee, MA$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: applying and interpreting complex federal, state, Tribal, and private-sector regulations to make eligibility and funding determinations for programs such as Purchased/Referred Care, Medicare, Medicaid, Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical, financial, and eligibility documentation to resolve complex or controversial benefit issues; coordinating with agencies, providers, and patients to ensure fiscal accountability and continuity of care; issuing medical authorizations or denial determinations based on regulatory, clinical, and fiscal requirements; maintaining fund control records, monitoring expenditures, and applying appropriate accounting codes; identifying and resolving program or funding discrepancies; and compiling and analyzing reports related to program operations, funding, and utilization. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: identifying and verifying patient eligibility for Medicare, Medicaid, SSA benefits, private insurance, Tribal programs, and other assistance resources; interviewing patients to obtain required documentation; assisting individuals and families with benefit applications; reviewing records to determine the status of claims and applications; responding to inquiries regarding patient eligibility requirements, benefits, and program guidelines; and maintaining accurate patient records through data entry, discrepancy resolution, and follow-up on pending claims and missing documentation.
Registration Representative UMass Memorial Health Care IncRegistration RepresentativeMilford, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Director, Global Patient Safety Sciences - General Medicine Regeneron PharmaceuticalsDirector, Global Patient Safety Sciences - General MedicineWarren, Massachusetts$205,000–$341,600 / yearThis Director position is directly responsible for all aspects of Global Patient Safety activities for assigned compounds and products in support of safety surveillance, signal management, communication of the safety profile as appropriate for the stage in the asset lifecycle, benefit risk assessment, safety responses to regulatory agency queries, safety documents (DSURs, PSURs, development RMPs, RMPs, etc.) and the review of clinical documents (Investigator Brochures, protocols, clinical study reports, etc.). Represent Global Patient Safety for assigned compounds on cross-functional teams, including Regeneron’s Safety Oversight Committee (RSOC), Independent Data Monitoring Committees (IDMC), Strategic Program Team (SPT) and other teams with members external to Regeneron (alliance partners, CROs).
Director, Patient Randomization Rate Iterative Scopes IncDirector, Patient Randomization RateCambridge, MA$160,000–$215,000 / yearYou'll use data to identify where patient volume, conversion, or operational processes are limiting performance, then design and test scalable solutions-from referral programs and community outreach to workflow improvements and external partnerships. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
Managed Care Services Representative Brigham and Women's HospitalManaged Care Services RepresentativeSomerville, MA$21–$28.30 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Managed Care Services Insurance Verification Representative is vital for the team and you will be serving as a liaison between the hospital, insurance companies, and patients to ensure proper coordination and reimbursement for healthcare services.
NewSales Representative - Southern California/Arizona CareDx IncSales Representative - Southern California/ArizonaWaltham, MA$150,000–$175,000 / yearMinimum Education, Experience, & Specialized Knowledge (Required): 7+ year in healthcare sales, with 5+ years in a start-up environment (preferred) and 3+ years selling Laboratory Developed Tests (LDTs) to healthcare providers treating cancer (strongly preferred). Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.
Patient Access & Referral Operations Supervisor Community Health Connections IncPatient Access & Referral Operations SupervisorFitchburg, MAEssential Duties Major responsibilities: Assures coordination of patient care between CHC provider and specialist by obtaining, verifying, and providing required. clerical dexterity to operate computers, printers, photocopiers, and fax machines; moderate walking, standing, reaching, and stooping.
Registration Representative Clinton ED Per Diem Day Shift UMass Memorial Health Care IncRegistration Representative Clinton ED Per Diem Day ShiftClinton, MA$15–$27 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collection of patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
NewRegistration Representative 24hrs, 3p-11:30p UMass Memorial Health Care IncRegistration Representative 24hrs, 3p-11:30pWorcester, MA$19.74–$26.96 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
NewRegistration Representative 32hrs, 9:30a-6p UMass Memorial Health Care IncRegistration Representative 32hrs, 9:30a-6pWorcester, MA$19.74–$26.96 / hourExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
Patient Care Technician - PCT Fresenius Medical CarePatient Care Technician - PCTMilford, MassachusettsAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Customer Service Representative Emerson HospitalCustomer Service RepresentativeConcord, MA$18–$24 / hourThe ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.
Customer Service Representative AmeriVetCustomer Service RepresentativeMedway, Massachusetts$18–$22 / hourPerforms end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner. Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills.
Food Service Representative Emerson HospitalFood Service RepresentativeConcord, MA$16–$20 / hourIn this role, you'll support both patient meal delivery and cafeteria service, helping ensure a safe, respectful, and high-quality dining experience for patients, visitors, and staff. Previous food service, hospitality, retail, or healthcare experience strongly preferred.