155 Results for

Patient Representative Jobs in Worcester, MA

Jobs

Today, our team of over 1,100 dedicated employees-including more than 300 skilled physicians, surgeons, and specialists-proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life.

Patient Access Representative Job Summary Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining, verifying, and accurately entering patient demographic, insurance, and related information for hospital records.

30+ days ago

FOXBOROUGH, MA

$49,400–$55,800 / year

li>Provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for new and/or existing patients. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

30+ days ago

Woonsocket, RI

p>Significant Job Functions Prepares patient records for dental visits Verifies dental insurance and patient copays due at the dental visit Responsible for complete and accurate data entry of all information, which includes patient registration, encounter billing information, and changes in insurance information Correctly identifies appropriateness of appointment scheduling Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages Collects payments, obtains referrals to specialist, and schedules upcoming appointments when necessary Provides reports of daily productivity and daily collection to the Practice Manager.

General Responsibilities The Dental Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, and documenting appropriately.

30+ days ago

Woonsocket, RI

p>The Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately.

To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

30+ days ago

Worcester, MA

$17.98–$32.12 / hour

p>The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Responsibilities include educating patients on coverage and payment options, coordinating collections and bad debt activities, maintaining accurate records, and collaborating with providers and internal teams.

30+ days ago

Waltham, MA

$19.06–$27.64 / hour

p>Position Summary:

Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.

23 days ago

Waltham, MA

$19.83–$29.49 / hour

PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months). With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

25 days ago

Waltham, MA

$19.83–$29.49 / hour

p>Position Summary The Department of Otolaryngology and Communication Enhancement at Boston Childrens Hospital is dedicated to providing comprehensive care for ear, nose, and throat (ENT) disorders including communication differences with hearing, balance, speech production, language processing, voice quality, feeding, swallowing, and more. Patient Experience Representative / PER - Waltham (onsite) 84375BR Otolaryngology and Communication Enhancement testing Apply Save Share [addthis tool="addthis_inline_share_toolbox_kuh2"].

30+ days ago

Waltham, MA

$19.06–$27.64 / hour

p>Position Summary:

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families.

Key Responsibilities:

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

11 days ago

Shrewsbury, MA

$19.06–$27.64 / hour

p>Position Summary/ Department Summary:

Key Responsibilities:

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

30+ days ago

Massachusetts

li>Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

17 days ago

Attleboro, MA

$45,000–$50,100 / year

We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.

30+ days ago

Providence, RI

$18.13–$29.90 / hour

p>Communicates with Financial Counselor/Pre-Registration Office to obtain authorizations not obtained at, or prior to, time of serviceAsks patient for Advance Directive and includes with admission paperwork to go to nursing unit, provides patients with information on Advance Directives if one is not prepared.

SUMMARY:

Under the general supervision of the Supervisor, and according to established policies and procedures, interviews and registers all patients (Inpatient and Observation, Emergency, and Outpatients) to obtain demographic, third party insurance and related financial information, and enters to on-line computer system.

30+ days ago

Town of Framingham, Massachusetts

$19.02–$28.53 / hour

Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

30+ days ago

Tewksbury, MA

Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. PT aides help create a positive patient experience by making patients feel comfortable and welcomed while allowing therapists to focus more fully on patient care.

18 days ago

Concord, MA

$18–$22 / hour

li>

Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision.

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.

30+ days ago

Waltham, MA

$19.06–$27.64 / hour

p>Position Summary/ Department Summary:

Key Responsibilities:

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

30+ days ago

Needham, MA

$19.06–$27.64 / hour

p>Position Summary:

Key Responsibilities:

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

18 days ago

Waltham, MA

$19.06–$27.64 / hour

p>Position Summary:

Key Responsibilities:

Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

18 days ago

Massachusetts

p>We are seeking a dedicated and detail-oriented Patient Services Representative II - Front Desk to provide exceptional service across multiple healthcare facilities.

Efficiently triage and route clinical calls to the appropriate healthcare professionals, ensuring timely and precise responses to patient inquiries.

17 days ago

Massachusetts

17 days ago

Massachusetts

p>We are seeking a dedicated and detail-oriented Patient Services Representative II - Front Desk to provide exceptional service across multiple healthcare facilities.

Efficiently triage and route clinical calls to the appropriate healthcare professionals, ensuring timely and precise responses to patient inquiries.

17 days ago

Needham, MA

$20.50–$27.59 / hour

The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.

24 days ago

Sturbridge, MA

They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Baystate Dental is looking for a Patient Service Representative in Sturbridge, Massachusetts, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment.

18 days ago

Lowell, MA

$20.12–$25.15 / hour

Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.

30+ days ago

Lowell, MA

$20.12–$25.15 / hour

23 days ago

Lowell, MA

$20.12–$25.15 / hour

ol>

9 days ago

$20.12–$25.15 / hour

ol>

4 days ago

Needham, Massachusetts

Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives.

25 days ago

Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges Check-out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information.

27 days ago

Milford, Massachusetts

The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.

The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.

20 days ago

Framingham, MA

$19.02–$28.53 / hour

li>Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.

Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

30+ days ago

Waltham, MA

$19.06–$27.64 / hour

p>Typical Responsibilities:

Advanced Patient Support: Deliver highly effective and empathetic customer service; responds to patient needs and escalated concerns, ensuring a high-quality experience and timely resolution.
Workflow Accuracy & Improvement: Ensure meticulous attention to detail across operational workflows; identify risks, prevent errors, and recommend process improvements to enhance efficiency and compliance.

30+ days ago

Worcester, MA

$16–$27.69 / hour

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Teamwork: Ability to work collaboratively with interdisciplinary teams consisting of remote and onsite staff to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.

17 days ago

Palmer, Massachusetts

The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.

Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list).

4 days ago

Worcester, MA

The Patient Services Representative ensures efficient patient flow are being followed, providing consistent high-quality service, problem-solving, deescalates issues or concerns, and establishes communication with medical teams for the purpose of patient satisfaction. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out.

30+ days ago

Worcester, MA

Dental Patient Services Representative ensures efficient patient flow are being followed providing consistent high quality service, problem-solving, deescalates issues or concerns and establish communication with medical teams for the purpose of patient satisfaction. The Dental Patient Services Representative also provide patient education material, resolve tasks from medical providers, scrubs schedules and assure patient waitlist is updated in timely manner.

25 days ago

Palmer, MA

$17.98–$22.99 / hour

p>Baystate Health, Western Massachusetts's premier healthcare provider,

and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Women's Health OB/GYN team in Palmer, MA. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.

30+ days ago

Palmer, Massachusetts

div>

Baystate Health, Western Massachusetts’s premier healthcare provider,

and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Women's Health OB/GYN team in Palmer, MA. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.

6 days ago

Natick, MA
With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care.
30+ days ago

Worcester, Massachusetts
The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.
30+ days ago

CT
Generations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach.
30 days ago

Framingham, Massachusetts
p style="margin-bottom:11px">The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
17 days ago

Hudson, MA
$28–$34 / hour
The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
30+ days ago

Attleboro, MA
$19.85–$30.05 / hour
This role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams.
Age and Diversity Related Criteria:
Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
8 days ago

Attleboro, MA
$19.85–$30.05 / hour
Essential Job Functions: Work assigned work queues daily/weekly to resolve claim denials in Cerner to ensure correct reimbursement and to avoid timely filing issues. Attain and maintain knowledge of billing/accounts receivable data processing procedures and systems for the purpose of performing daily routine data entry that is required for the billing process.
30+ days ago

Gardner, Massachusetts
p>The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Overview:
You Matter Here!

Heywood Healthcare values our employees!
13 days ago

New
Framingham, MA
$43,546–$54,452 / year
div style="text-align:justify">Knowledge, Skills, and Abilities:
Excellent interpersonal skills with the ability to interact effectively with patients, staff, and leadership.
Key Responsibilities:
Provide daily support, mentoring, and training for new hires and experienced Patient Access Representatives.

6 days ago

New
Worcester, MA
Processes patient receivables, and special requests in accordance with office policy and procedures Responsible for coordinating and processing registration reports and issues Processes incoming telephone calls, correspondence, visiting patients, responsible parties and guarantors in a timely and professional manner Follows up on all requests in a timely and courteous manner Counsels patients/responsible parties on third party insurance issues, charges and self-pay balances. Responsibilities include educating patients on coverage and payment options, coordinating collections and bad debt activities, maintaining accurate records, and collaborating with providers and internal teams.
2 days ago

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Patient Representative Jobs in Worcester, MA

Patient Access Representative, Per Diem, Patient Access Day Kimball Healthcare Inc

Practice Coordinator/Patient Representative Dana-Farber Cancer Institute Inc

Patient Service Representative - Dental - Woonsocket or West Warwick Thundermist Health Center

Patient Service Representative - FT - West Warwick and Woonsocket Thundermist Health Center

Patient Financial Service Representative UnitedHealth Group Inc

Patient Experience Representative I - ED/OR (Waltham, onsite) Boston Children's Hospital

Sr. Patient Experience Representative - Physical Therapy (Waltham) Boston Children's Hospital

Sr. Patient Experience Representative / PER - Waltham (onsite) Boston Children's Hospital

Patient Experience Representative I - Ophthalmology (Waltham) Boston Children's Hospital

Patient Experience Representative I - Urology (Shrewsbury) Boston Children's Hospital

Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape Cod

Patient Representative Dana-Farber Cancer Institute Inc

Patient Access Representative Brown University Health

Patient Access Representative II - Metrowest Medical Center Conifer Health Solutions

Patient Representative/PT Aide IVYREHAB Network Inc

Patient Services Representative-Radiology Emerson Hospital

Patient Experience Representative I - Multidisciplinary Serv (onsite) Boston Children's Hospital

Patient Experience Representative I - Needham (onsite) Boston Children's Hospital

Patient Experience Representative I - Sports Medicine (Waltham) Boston Children's Hospital

Patient Services Representative II - Front Desk - Norwell, MA South Shore Skin Center

Patient Services Representative - Front Desk - North Falmouth, MA External

Patient Services Representative II - Front Desk - Norwell, MA External

Patient Access Representative: 9:30am-6pm M- F Lahey Hospital and Medical Center

Patient Service Representative Dental Care Alliance, LLC

Patient Service Representative I - Fulltime - Dracut Urgent Care Lowell General Hospital

Patient Service Representative I - Full time, Rotating Schedule Lowell General Hospital

Patient Service Representative I - Part-Time Weekday & Weekend Overnights Lowell General Hospital

Patient Service Representative I - Full-Time, Day Shift Lowell General Hospital

Patient Access Representative: 9:30am-6pm M- F Beth Israel Lahey Health

Patient Service Representative, Full Time Days, 40 Hours, Orthopedics Day Kimball Healthcare Inc

Patient Care Representative Milford Regional Medical Center

Patient Access Representative II - Metrowest Medical Center Tenet Healthcare Corp

Patient Experience Representative - Ophthalmology (Waltham) Boston Children's Hospital

Patient Service Representative UnitedHealth Group Inc

Patient Care Representative/Technologist Aide Franklin MRI Center

Patient Services Representative Family Health Center of Worcester Inc

Dental Patient Services Representative Family Health Center of Worcester Inc

Patient Service Representative Baystate Health System

Patient Service Representative Baystate Health

Patient Care Representative 42 North Dental

Patient Care Representative Umass Memorial MRI & Imaging Center

Patient Access Representative - Medical Department GENERATIONS FAMILY HEALTH CENTER, INC.

Patient Service Representative ZOLL LifeVest

Pharmacy Technician / Patient Service Representative BrightSpring Health Services

Patient Services Representative - OB/GYN- Per Diem Sturdy Memorial Hospital

Patient Services Representative, Call Center Sturdy Memorial Hospital

Patient Account Representative Sturdy Memorial Hospital

Patient Registrar, Patient Registration, Per Diem, As Needed, Every other Weekend/Holiday Heywood Hospital

Patient Access Supervisor Macpower Digital Assets Edge Private Limited

Patient Financial Service Rep United Health Group

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