Member Experience Manager ES FitnessMember Experience ManagerSandy, Utah$15–$17 / hourSupport member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members. Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system.
Regional Workplace Experience Manager Tesla IncRegional Workplace Experience ManagerDraper, UTOrganize location operations, review plans, identify resource needs, address concerns, and collaborate with production, engineering, and admin teams to support their objectives while fostering strong customer relationships. Serve as the subject matter expert, lead complex initiatives, drive process improvements, address technology and process gaps through creative analysis, and manage reporting and budget alignment.
Retail Experience Manager In Training - South Salt Lake, UT Best Buy Co IncRetail Experience Manager In Training - South Salt Lake, UTSalt Lake City, UTOnce training is complete, you'll have the opportunity to apply for an open Experience Manager role where you'll deliver a world-class customer experience while playing a vital role in implementing sales strategies, analyzing business results. This training is generally four to six months in length and covers all aspects of Best Buy management including company culture, customer focus, business process, financial analysis and reporting, and overall leadership skills.
Mid-Market Customer Success Manager Overjet IncMid-Market Customer Success ManagerSalt Lake City, UTManaging Mid-Market accounts, primarily working with dental office leadership and central office leadership. Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.
Client Experience Manager XBP Global Holdings IncClient Experience ManagerSalt Lake City, UTAbout the Role: As a Client Experience Manager with a focus on Mailroom Management, you will play a crucial role in ensuring the successful delivery of services to our clients. You will oversee the execution of service delivery processes, manage client relationships, and drive continuous improvement initiatives to enhance service quality and efficiency.
Customer Success Manager Route App IncCustomer Success ManagerLehi, UT$120,000–$130,000 / yearSince launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Customer Success works with some of the biggest brands in our network, which means getting exposure to areas across the company and constantly solving interesting challenges for merchants of all industries, sizes, and customer needs.
NewExperience Associate Manager T-MobileExperience Associate ManagerRiverdale, UtahOur company-owned Experience stores will be a destination for attracting new customers and providing the highest level of service to our existing customers, bringing our Team of Experts to retail, where Experts and leaders are working directly with peers in Customer Service and Engineering to serve all customer needs. Along with a team-based culture that rewards and recognizes contribution to experience as well as store results, Experience Associate Managers will support and lead teams through curated curriculum and certification programs to deliver the BEST sales and service experiences in a customer's lifetime.
NewCustomer Success Manager Motivosity Inc.Customer Success ManagerLehi, UTMotivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts.
NewCustomer Success Manager Motivosity IncCustomer Success ManagerLehi, UT$65,000–$95,000 / yearMotivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts.
Talent Manager (Administrative & Customer Support) Robert Half InternationalTalent Manager (Administrative & Customer Support)Salt Lake City, UTAdditional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability.
Customer Success Manager, Agency ScrunchCustomer Success Manager, AgencySalt Lake City, UtahAs AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. Act as the main point of contact for agency partners to deliver an exceptional customer experience, foster long-term strategic partnerships, and help maximize the impact of our cutting-edge generative AI search optimization software solution.
Manager Customer Service GraybarManager Customer ServiceSalt Lake, UtahLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.
Manager, Customer Success Support Human Interest IncManager, Customer Success SupportLindon, UT$65,000–$70,000 / yearThis includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $65,000-$70,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region.
Enterprise Customer Success Manager ScrunchEnterprise Customer Success ManagerSalt Lake City, UtahAs AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk—use the platform.
Customer Success Manager (Support & Retention) ChargezoomCustomer Success Manager (Support & Retention)Salt Lake, UtahResponsibilities Provide product support for customers after their first 90 days Engage with users who are experiencing issues to help resolve Educate clients on the Chargezoom platform features using GAAP best practices Provide clients with platform demos for specific features that may solve a pain point Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or possible churn Work proactively with customers who have decreased usage on the platform Collaborate with Product and Engineering team on escalations Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for supporting customers and helping them achieve their goals Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.
Customer Success Manager (Onboarding) ChargezoomCustomer Success Manager (Onboarding)Salt Lake, UtahResponsibilities Act as the main point of contact and product expert during your clients first 30-90 days Engage with users during their prospecting journey to drive product adoption Onboard and educate clients on the Chargezoom platform Provide clients with platform tours and help them process their first transaction Ensure customers set their automations up in the most efficient way possible Identify gaps in the experience that causes confusion or prevents the user from moving forward Help develop and implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by helping the customer through the process Requirements +2 years of customer-facing experience, preferably at a SaaS company Track record for building and nurturing relationships with multiple stakeholders and customers Thoughtful verbal and written communication through a variety of channels Passion for technology and driving product improvements Experience working in HubSpot CRM or Help Desk tools is a plus What Success Looks Like Ability to work in a very fast paced, ever changing environment Strong communication skills, both written and verbal Work from a place of empathy and patience, both internally and externally Must be coachable, willing to learn, and grow Strong collaboration and cooperation skills Confident and comfortable to share ideas and perspectives up stream Perks Wake up each morning proud of the place you work and the amazing companies you get to partner with Join the team at a time when you can help shape the future of the company Medical, Dental, insurance fully paid Employee Stock Options (be an owner in the company) A performance culture that rewards results and promotes those that perform, quickly Equipment provided to set up a successful work environment Engaging Team-building activities Being part of an organization that truly believes in promoting from within, at Chargezoom your growth potential is uncapped! Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.
Manager, Customer Success Support Human InterestManager, Customer Success SupportLindon, UT$65,000–$70,000 / yearThis includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $65,000-$70,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region.
Practice Manager (Experienced Candidates Only) - Internal Medicine and Family Medicine - Full-Time Granger MedicalPractice Manager (Experienced Candidates Only) - Internal Medicine and Family Medicine - Full-TimeDraper, UTManage daily operational clinic functions, including but not limited to: staff, scheduling, supplies, education, communication, personnel development, disciplinary action, compliance, risk, and environmental care as necessary. Ability to develop and implement strategic plans to facilitate clinic and/or service line growth, both in the immediate area and beyond current market, as opportunities are presented.
Customer Success Manager - Piston Pear VCCustomer Success Manager - PistonLehi, UtahOnboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales. Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior.
Customer Success Renewal Account Manager IvantiCustomer Success Renewal Account ManagerSouth Jordan, UtahIf you enjoy taking ownership, working closely across functions, and knowing your contributions drive meaningful business results, especially in a remote environment where you'll collaborate across time zones and occasionally travel for important meetings, this is your place to shine. Experience using Salesforce, CPQ, customer success platforms (e.g., Gainsight, Totango, ChurnZero), and BI dashboards; comfortable using collaboration tools such as Microsoft Teams .
Enterprise Customer Success Manager Brex Inc.Enterprise Customer Success ManagerSalt Lake City, UTRemoteAs an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex's largest customers by partnering with CFOs, Controllers, and finance ops teams to ensure they unlock the full value of Brex's solutions. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
Senior Manager, Customer Success - Automotive AI PodiumSenior Manager, Customer Success - Automotive AILehi, UTYou will be responsible for managing a high-performing team of approximately 10 team members across regional territories, coaching them to deliver measurable customer outcomes and strong business results. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
Customer Success Manager | Fully Remote US HireVue IncCustomer Success Manager | Fully Remote USSandy, UTRemoteThe industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes.
Customer Success Manager RouteCustomer Success ManagerLehi, UT$120,000–$130,000 / yearSince launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Customer Success works with some of the biggest brands in our network, which means getting exposure to areas across the company and constantly solving interesting challenges for merchants of all industries, sizes, and customer needs.
Customer Account Manager QuadCustomer Account ManagerSalt Lake City, UT$55,000–$70,000 / yearGeneral Purpose of Job: The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. + Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).
Manager Of Customer Success K-Dimensional Holdings Inc.Manager Of Customer SuccessDraper, UT$120,000–$140,000 / yearCoast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world's top VCs which was acquired for $500MM+ in 2020. Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country's 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers.
NewCustomer Success Manager MotivosityCustomer Success ManagerLehi, UTMotivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts.
Customer Account Manager Quad/Graphics IncCustomer Account ManagerSalt Lake City, UTGeneral Purpose of Job: The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering).
Customer Success Operations Manager Varonis Systems IncCustomer Success Operations ManagerSalt Lake City, UTVaronis Careers - Customer Success Operations Manager Customer Success Operations Manager Post Sales United States Salt Lake City, Utah Colorado, Colorado New York, New York Apply Description Job Title: Customer Success Operations Manager Job Description: We seek a highly motivated Customer Success Operations Manager to join our team. - Cross-Functional Collaboration: - Work with sales, account managers, and Technical Account Managers (TAMs) to create account plans that deliver meaningful outcomes.
Fraud and Disputes Member Experience Program Manager SoFi Technologies IncFraud and Disputes Member Experience Program ManagerCottonwood Heights, UTYou will act as a key liaison between the frontline and cross-functional partners, identifying specific friction points in the fraud and dispute lifecycle and helping implement the changes-across process, policy, and technology-needed to make an impact. The Role: As the Fraud and Disputes Member Experience Program Manager you will support the creation and execution of initiatives focused on solving the daily challenges that prevent Fraud and Dispute agents from delivering an exceptional member experience.
Customer Marketing Manager FilevineCustomer Marketing ManagerSalt Lake City, UTSourcing and Creation: Personally interview customers to write compelling, ROI-driven case studies, video scripts, and user testimonials highlighting the power of LOIS and our core platform. User Content Creation: Develop customer-facing collateral, adoption toolkits, and release communications that simplify complex legal-tech workflows for existing users.
Customer Business Team Manager HEXCEL CorpCustomer Business Team ManagerSalt Lake City, UTRemoteAs the Customer Business Team Manager, you will be responsible for owning the Customer Business Team strategy in the Americas, driving next generation customer program developments globally, and overseeing all customer related activities, including management of existing business, driving share gains and critically identifying and maturing growth pursuits aligned with our customer and internal Hexcel technology roadmaps. The Customer Business Team Manager position is a key strategic and operational leadership role and will partner and mentor fellow CBT Managers, Account Managers/Representatives, and Technical Service as well as our supply chain teams in the strategic development of customer growth.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerSalt Lake City, UTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
NewCustomer Support Manager Castlight HealthCustomer Support ManagerSandy, Utah$75,000–$95,000 / yearThis role manages daily operations, drives performance against service level targets, and ensures consistent execution across the support organization. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.
Talent Manager (Administrative & Customer Support) Robert Half IncTalent Manager (Administrative & Customer Support)Utah, UTThese cookies, pixels, and similar tracking technologies are used to track your interactions with our website and recognize your device across other websites or platforms over time. They allow us to measure website traffic, monitor performance, and improve user experience by analysing which pages are most and least popular and how users move around the website when they are using it.
Cinch - Customer Success Manager rctsglobal.comCinch - Customer Success ManagerDraper, UtahIn this role, you’ll: Own the post-sale customer journey — onboarding, adoption, renewals, and expansion Work directly with marketers and business leaders to drive measurable results Collaborate cross-functionally with product, sales, and marketing to champion customer needs Help shape and scale CS processes and best practices from the ground up Be a trusted advisor and advocate for your customers' long-term success What makes this opportunity unique: A product clients actually want, with clear ROI and growing demand A collaborative, startup culture that rewards initiative, scrappiness, and creativity A chance to be part of a small but mighty team during a high-growth phase Real career growth opportunities as the company continues to scale Who we’re looking for: 2–4+ years in Customer Success, Account Management, or related roles in B2B SaaS Strong relationship builder who’s proactive and solutions-oriented Experience working with marketing, digital, or data-focused users is a plus A self-starter who’s energized by a fast-paced, evolving environment . If you're energized by owning customer relationships, love helping users get real value from a platform, and thrive in an early-stage, high-velocity team, this could be a great fit.
Sr. Customer Success Manager LoanProSr. Customer Success ManagerFarmington, UTCapable of effectively supporting customer conversations by explaining technical concepts, troubleshooting basic technical problems, and coordinating with technical teams to ensure seamless service delivery. CSM is a customer advocate and trusted advisor, playing a crucial role in driving customer success and fostering lasting partnerships that contribute to LoanPro's growth and success.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerWest Valley City, UTTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Manager of Customer Success CoastManager of Customer SuccessDraper, UT$120,000–$140,000 / yearCoast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020. Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many million commercial drivers.
Customer Support Manager KadenceCustomer Support ManagerSalt Lake City, United States of AmericaKadence is a fast-paced, early-stage, venture capital-backed B2B SaaS company, and we're looking for a motivated Customer Support Manager in the Salt Lake City area to help us deliver exceptional customer experiences and maintain our growth momentum. You'll proactively keep CSMs up to speed on active bugs, known issues, workarounds, hotfixes, and new releases — so account owners are never caught off guard and can speak confidently to their customers.
AI Mid-Market Customer Success Manager PodiumAI Mid-Market Customer Success ManagerLehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
Customer Operations Project Manager Calyx ContainersCustomer Operations Project ManagerWEST VALLEY CITY, UTFull timeYou are the operational owner who makes sure quotes, estimates, proofs, orders, onboarding, and follow-through happen cleanly, accurately, and on time, managing real complexity across many accounts without losing the customer thread. We're looking for someone with relevant experience who can quickly learn our products and internal processes, takes genuine pride in precise, well-run execution, and is ready to grow into a senior role on the team over time.
AI Customer Success Manager - SMB PodiumAI Customer Success Manager - SMBLehi, UT1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
Customer Success Manager Carketa Inc.Customer Success ManagerLehi, UTOur VelociFI and AmpliFI products give agents, agencies, dealerships, and Third-Party Administrators the tools to work together more seamlessly — with greater transparency, clearer communication, and less friction at every step. You extend the Lead's reach — running onboarding, training, ongoing adoption, and tier-one support for the agents and operations teams who use VelociFI day to day.
Senior Manager - Marketing Business Operations Voice of Customer & Marketing Risk Management American Express CoSenior Manager - Marketing Business Operations Voice of Customer & Marketing Risk ManagementSalt Lake City, UTThe Senior Manager, Marketing Business Operations Voice of Customer & Marketing Risk Management will lead the end-to-end analysis of customer complaints and Voice of Customer data, translating key themes and risk indicators into actionable insights that inform marketing strategies, improve customer experience, and reduce friction points. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.
Manager Customer Service Graybar Electric Company, Inc.Manager Customer ServiceSalt Lake City, UTLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.
Full Cycle Customer Success Manager (CSM) BoostlyFull Cycle Customer Success Manager (CSM)Lehi, UtahOur gamified, behavioral-based marketing experiences deliver 10x higher engagement rates than traditional marketing, generating an average return of $10 for every $1 our restaurant partners invest. You’ll manage a portfolio of restaurant accounts, driving adoption, retention, and expansion while serving as their trusted advisor in the ever-evolving world of customer engagement and digital marketing.
Enterprise Customer Success Manager RevverEnterprise Customer Success ManagerLehi, UTYou don't need to be an engineer, but you must be technically fluent and comfortable collaborating with product and engineering teams: Systems & integrations: Familiarity with APIs, webhooks, SSO, and common SaaS integration patterns. We drive measurable outcomes — faster cycle times, stronger security & compliance, and reclaimed capacity so teams can focus on high-value, human work.
Customer Engagment Manager Rocketlane CorpCustomer Engagment ManagerLehi, UTWhen a $500K implementation is at risk, you're the person who jumps in, diagnoses what's broken, realigns stakeholders, and gets the project back on track-whether that means helping team redesign the integration architecture, facilitating a difficult conversation with a frustrated CTO, or getting a prototype built to prove feasibility. You will serve as the primary relationship owner for enterprise customers throughout their implementation journey, commanding respect in executive conversations while rolling up your sleeves to architect solutions, unblock technical issues, and guide implementation teams.
AI Enterprise Customer Success Manager PodiumAI Enterprise Customer Success ManagerLehi, UTTrusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.