Help Desk Technician Jobs in the United States

Vaco LLC

$25 - $33

Phoenix, AZ

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Calibre Systems

$40000 - $50000

Ft Huachuca, AZ

The role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

ATR Arena Technical Resources

Huntsville, AL

This includes managing ticket creation, escalation, and follow-up, identifying and troubleshooting issues, resolving user problems through technical troubleshooting, and ensuring. - Extensive knowledge of PC Software, Operating Systems/Windows 7, 10, MS Office applications with strong Excel skills, Outlook and.

VSolvit LLC

$45000

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Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

Resolve I.T.

$48000 - $55000

Beverly, MA

We specialize in helping our clients to be more productive and profitable by properly utilizing Information Technology in an efficient and consistent manner. In this role, you’ll provide remote, first-line IT support to clients, ensuring issues are resolved efficiently and professionally.

Expedite Technology Solutions, LLC

$40 - $45

Hartford, CT

Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. Ability to develop good rapport with technology and law enforcement staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues.

First Horizon Bank

Maryville, TN

Technicians will perform the essential tasks listed below: • Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

NuAxis Innovations

Reno, NV

You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV.

Blanchard Valley Hospital

Findlay, OH

Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc.

Colony Brands, Inc.

Monroe, WI

Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions.

Axelon Services Corporation

Enid, OK

Valid Oklahoma driver's license, automobile insurance verification, and a good driving record for the past three years. Identify necessary spare parts and components; order and maintain adequate stock in inventory.

Dunhill Professional Search

$100000 - $125000

Atlanta, GA

Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided steps taken using knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Supervises and coordinates activities of a team of IT members engaged in Intake requests from email or phone, review issues, assign work to appropriate team and resource, confirm priority of work and document impact of the situation.

MDMS Recruiting LLC

$50000 - $55000

Syosset, NY

This individual will serve as the first point of contact for end-user technical support, handling desktop, software, hardware, and basic networking issues in a fast-paced corporate IT environment. This is a hands-on, user-facing role ideal for someone with strong troubleshooting skills, solid communication abilities, and the drive to grow within IT operations.

Global TechPro

Washington, DC

Demonstrated, documented experience supporting all systems and technologies listed in the NMB Performance Work Statement (PWS) Sections 2 and 3. Proficiency with Google Workspace, Microsoft Office Suite, and enterprise mobile device management platforms. Support and troubleshoot Microsoft Office, Google Workspace, Adobe Acrobat, and NMB-specific applications including the Mediation Case Management System, Arbitration Workstation, Knowledge Store, and Beyond Trust.

Jobot

$24 - $30

Los Angeles, CA

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They will be responsible for deploying and configuring computers, maintaining our Configuration Management Database (CMDB), and providing technical assistance as required.

Resolution Technologies, Inc.

$22.5 - $24.5

Atlanta, GA

Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.

VSolvit LLC

$65000

Ventura, CA

Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. Key responsibilities include managing the support lifecycle—from ticket creation and basic infrastructure troubleshooting to escalating complex issues to specialized Tier 2 or Tier 3 teams.

Advanced Call Center Technologies, LLC.

Harlingen, TX

Update remote users with corporate antivirus software and any other software updates when applicable. Follow up with IT staff on work orders that are overdue or close to being overdue to ensure prompt resolution.

National Construction Enterprises, Inc.

Ypsilanti, MI

This role involves advanced hardware and software troubleshooting and problem resolution, setting up devices, user account management, and implementing proactive IT service improvements to ensure optimal end-user productivity and minimal downtime. *Provides exceptional customer service and clear communication to technical and non-technical users.

Burke Truck & Equipment, Inc.

$22 - $24

Madison, WI

If you take pride in doing clean, accurate work and want to be part of a team that builds real, working equipment—not just sitting behind a desk—this is a strong opportunity. This position is responsible for wiring, installing, and troubleshooting electrical systems on trucks and equipment to make sure everything works the way it should before it leaves our shop.

Genesis10

$18 - $23

Minnetonka, MN

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

Prospect Infosys Inc

HARTFORD, CT

The Criminal Justice Information System (CJIS) CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. Ability to develop good rapport with technology and law enforcement staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues.

Christus Health

San Antonio, TX

Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets. Fully documents all associated resolutions and/or actions taken in the ticketing software system, including but not limited to, description of incident, information on the customer and hardware used, troubleshooting methods performed, and actions taken to final resolution and furthermore communicates resolution/escalation to the customer.

Mice Groups

$30 - $41.7

San Mateo, CA

The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.

Mountain Ltd.

WILSON, KS

Successful completion of major job tasks protects company funds by proper utilization of technology, enhances company revenue and profitability, and is performed in a safe, competent, timely, and professional manner, and influences positive industry and customer relations. Install and support the deployment, installation, and troubleshooting of desktops, laptops, mobile devices, operating systems, third-party application software, IP phones, services, printers, and other peripherals for both internal and external users.

NuAxis Innovations

Boston, MA

This role is responsible for troubleshooting problems, installing and configuring systems, and ensuring optimal performance of end-user devices. The Desktop Support Technician provides technical assistance and support for hardware, software, and network-related issues.

VT Industries Inc

Holstein, IA

Troubleshoot, answer questions, and resolve basic problems and issues related to LAN/WAN-based software, desktop computing equipment, printers, network status, mobile devices, and applications. Provide initial support for incoming requests to the Service Desk via e-mail, telephone, and service portal to ensure courteous, timely, and effective resolution of end user issues.

Vaco LLC

$30 - $40

Dallas, TX

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Vaco LLC

$28 - $29

Port Charlotte, FL

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.

Pyramid Consulting, Inc

$20 - $22

Rutland, VT

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.

The Peak Organization

$23 - $24

Jacksonville, FL

Job Type: ContractPeak Systems is a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Job Overview:We are seeking a reliable and detail-oriented Desktop Support Technician to provide on-site hardware and desktop support for a financial services environment.

Janicki Industries Inc.

$20 - $40

Bellingham, WA

Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment. The position requires execution of the following essential job functions: Identifies, researches and resolves technical problems of moderate complexity.

Ovation Workplace Services Inc

$40000 - $49920

Lombard, IL

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. h) Performs general preventative maintenance tasks on computers, laptops, printers.

Ovation Workplace Services Inc

$40000 - $49920

Fontana, CA

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

NuAxis Innovations

$45000 - $50000

Fairbanks, AK

Assistance with Mobile Device Management service activation, general troubleshooting, wiping devices, installing MaaS360 on iOS and Androids . Troubleshoot (remote) network issues with local LAN\WAN and desktop\laptop\network devices using the Command Prompt and other tools.

Ovation Workplace Services Inc

$45000 - $49000

Denver, CO

Diagnose and resolve hardware and software issues for end-user devices (desktops, laptops, peripherals, tablets, MFP’s and desktop printers, RF equipment, label printers, production invoice printers, scanners, mobile phones, time clocks, display boards, etc.) during business hours to ensure minimal disruption to business operations. Onsite break-fix support for distribution centre & offices, Meeting room support, Device peripherals replacements support, Remote support for end user devices.

City of Suffolk

$76736 - $98147

Suffolk, VA

Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. The Service Support Manager is responsible for the overall management and day-to-day operation of the City’s permitting programs, project management and improvements, and/or Planning and Community Development’s GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management.

First Horizon Bank

Plano, TX

Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 0-2 years of experience or equivalent combination of education and experience .

Software Galaxy Systems, LLC

$17 - $20

West Palm Beach, FL

The ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.

Nesco Resource

$20 - $21

Dublin, OH

Responsible for owning the customer experience from beginning to end, including responding to the end user from multiple channels, documenting issue resolution, and following escalation procedures. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.

The Peak Organization

$22

Peoria, IL

Job Scope: PC/Laptop Deployment + Desktop Support; Assigned Technicians will be responsible for the setup of new systems, config, and end user support as needed. Peak Systems is a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities.

cumberlandfarmsinc

$24.09 - $32.12

SPRINGFIELD, MA

3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop.

Nesco Resource

$28 - $30

Roseville, CA

PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Bering Straits Native Corporation

Anchorage, AK

Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.

U.S. Navy

Duluth, MN

Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.

NuAxis Innovations

Washington DC, DC

The ideal candidate will have hands-on experience supporting and modifying enterprise audio-visual control systems, including Crestron-controlled environments, within mission-critical settings such as command centers, video wall systems, and executive AV environments. In addition, the engineer will ensure seamless integration of AV solutions with enterprise IT infrastructure and clearly communicate technical strategies, solutions, and system updates to program leadership and key stakeholders.

Jobot

$50000 - $60000

Colorado Springs, CO

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

DivIHN Integration Inc

$32

Wilmington, NC

Provide technical support for Global Supply Management and equipment vendors throughout the competitive bid process (vendor identification, RFQ, vendor selection) then support resolution of issues during the equipment build process. DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

Safelite

$25.5 - $30.25

Marshfield, MA

Prepare for the next step in your career as a Safelite-certified Technician by testing your knowledge of installations, embracing a positive attitude, and following techniques taught in training. Our Auto Glass Technician Trainees reflect our purpose to make a difference and bring unexpected happiness to people’s everyday lives.

Wake County Public School System

Cary, NC

Considerable knowledge of troubleshooting issues related to digital resources; Considerable knowledge of collaborative productivity tools (e.g., Google Workspace, Microsoft Office); Considerable knowledge and competence working in a PC and Apple/Mac environment; Excellent customer service skills; Strong analytical and organizational skills; Ability to quickly learn new digital resources; Ability to establish priorities and adjust to varying needs and deadlines; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to function effectively within a team environment and to work independently without close supervision; Ability to establish and maintain effective working relationships with school system staff, students, and vendors. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides technical assistance to end users at WCPSS schools and Central Services departments for district approved digital resources.