Technical knowledge: HubSpot CRM, Zapier, Make, Stripe, PayPal, Authorize.net, Airtable, Google Workspace, Asana, Slack, Loom, Zoom, APIs, Webhooks, Data Warehousing, Business Intelligence & Dashboarding Tools, Leadpages, Infusionsoft, Reporting Infrastructure, Automation Platforms, and Systems Documentation. Dual accountability: (1) building and maintaining the systems that allow revenue and fulfillment to scale efficiently, and (2) ensuring every system across the company remains integrated, documented, reliable, and sustainable.