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The Assistant Guest Services Manager will assist in the recruitment, training, and development of the Reception Team supporting the Guest Services Manager and Front of House Managers. Reporting to the Guest Services Manager, this is a working assistant manager position which supports a team of receptionists to deliver a high level of customer service at a large financial establishment.

YEAR

Compass Group North America

Assistant Guest Services Manager

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These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

HOUR

Live Nation Entertainment Inc

Guest Services Manager

Compass Group USA Inc

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This role works closely with the General Manager to maintain revenue, expense, and quality targets, ensuring a smooth and efficient operation that exceeds guest and ownership expectations. Required Experience, Education, and Skills: 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations.

Stonebridge Companies

PART_TIME

Core Responsibilities: • Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. • Investigate and resolve guest complaints and issues in a timely manner; report outcomes to upper management.

Suffolk Regional Off-Track Betting Corp.

Guest Services & Player Rewards (GSPR) Shift Manager

Jake's 58

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Job Summary: The Assistant Guest Services Manager - Overnight is responsible for overseeing the hotel during the overnight hours, ensuring smooth operations, handling guest inquiries, and supervising the night staff. Required Experience, Education, and Skills: 2+ years of front office or guest services supervisory experience in a hotel or hospitality environment.

Assistant Guest Service Manager - Overnight

Implement company programs and supervise daily operations of the Front Desk, PBX, Bell/Valet, and Housekeeping/Laundry to comply with company and departmental policies, motivate associates and maximize revenues. Responsibility with assisting in overseeing the overall daily operations of the Hotel Staff; included but not limited to Front Desk, PBX, Bell/Valet, and Housekeeping/Laundry staff.

Churchill Downs Inc.

Primary responsibilities will include greeting and directing guests within the Calvin Klein Club premium service area VIP entrance, VIP coat check, and The Vault; conducting sweeps, providing wheelchair escorts, operating elevators, and responding to guests' questions, comments, and complaints. Serve in central hubs of guest communication, (i.e. VIP Concierge Desks and VIP Entryway), responding to guest complaints, questions, and comments, administering Guest Services programs, and distributing publications.

Legends Hospitality, LLC

VIP Guest Services Representative

Legends

Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Guest Services Representative

Legends Global

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

Extended Stay America Inc

Guest Services Rep Part Time-104020

Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf .

GUEST SERVICES AGENT (ON CALL)

This role serves as a primary point of contact for guests, assisting with check-in and check-out procedures, responding to guest inquiries, coordinating requests with other departments, and ensuring the highest level of personalized service.________________________________________. The Guest Services Associate is responsible for delivering exceptional hospitality and ensuring a seamless guest experience from arrival through departure.

Troutbeck Operator

Guest Services Agent

ESSENTIAL DUTIES & RESPONSIBILITIES: · Provide excellent customer service and always maintain a courteous and professional demeanor · Exercise restraint and patience when dealing with a disruptive patron · Ensure that patrons enter and exit the building in an orderly fashion · Scanning patron's tickets as they enter the building and ensuring all patrons have a proper ticket/credential · Direct patrons to appropriate locations (seats, restroom, etc.) · Ensure patrons are in the correct location(s) with corresponding tickets · Listen and respond to patron's questions, comments and suggestions and get assistance when needed · Communicate to Security Supervisor any issues including patron accidents, patron actions that may be disruptive or inappropriate · Be alert and oversee assigned area for spills or situations requiring staff attention · Follows protocol in the case of emergency situations · Maintain the rules and regulations of the building · Other duties may be assigned QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Must be at least 18 years old · HS Diploma or GED required · A minimum of six (6) months prior customer service experience KNOWLEDGE, SKILLS & ABILITIES: · Excellent customer service skills · Must be personable and proactive in providing assistance to all patrons and staff · Follow oral and written instructions and communicate effectively with others · Must have professional presentation, appearance and work ethic · Must be fluent in English · Able to see and read small sized text on tickets (paper and electronic) · Must be able to work irregular hours including nights, weekends, holidays as well as during normal business hours · May be subjected to adverse conditions PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Guest Services

SUMMARY: Under the supervision of the Security Manager and Security Supervisors, responsible for providing excellent customer service, scanning tickets, directing and guiding patrons to appropriate location(s), listen to and assist patrons with any questions, comments and suggestions they may have, and communicate facility amenities. MVP Arena 51 South Pearl Street Albany, NY 12207 / Albany Capital Center 55 Eagle Street Albany, NY 12207.

This position serves as a central point of coordination for meetings, special events, visitors, and hospitality services, helping to create a polished and professional experience for attorneys, clients, vendors, and guests. If you're excited to create exceptional guest experiences, coordinate high-profile meetings and events, and make an impact in this Guest Services Specialist role, we'd love to hear from you!

Kirkland & Ellis LLP

Guest Services Specialist, Hospitality

Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms.

Opensity Solutions

Community Ambassador/Receptionist & Guest Services

The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. Demonstrate the ability to read and execute transfer documents, shipping documents, alternation documents, inventory count sheets, UPS/FED-EX documents, sales tickets, vendor packing slips, invoices and other support-related documents.

Guest Services Manager Jobs in New York

Assistant Guest Services Manager Compass Group North America

Guest Services Manager Live Nation Entertainment Inc

Assistant Guest Services Manager Compass Group USA Inc

Guest Services Manager Stonebridge Companies

Guest Services & Player Rewards (GSPR) Shift Manager Suffolk Regional Off-Track Betting Corp.

Guest Services & Player Rewards (GSPR) Shift Manager Jake's 58

Assistant Guest Service Manager - Overnight Stonebridge Companies

Guest Services Manager Churchill Downs Inc.

VIP Guest Services Representative Legends Hospitality, LLC

VIP Guest Services Representative Legends

Guest Services Representative Live Nation Entertainment Inc

VIP Guest Services Representative Legends Global

Guest Services Rep Part Time-104020 Extended Stay America Inc

GUEST SERVICES AGENT (ON CALL) Compass Group North America

Guest Services Agent Troutbeck Operator

Guest Services Legends Hospitality, LLC

Guest Services Legends

Guest Services Specialist, Hospitality Kirkland & Ellis LLP

Community Ambassador/Receptionist & Guest Services Opensity Solutions

Full-Time Seasonal Guest Services Coordinator Ralph Lauren Corp

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