893 Results for

Director Of Customer Service Jobs in Worcester, MA

Jobs

Lowell, MA

Ensures and documents that residents/families have input into the care planning process; Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident's rights are maintained; Takes responsibility for conducting family meetings as needed; Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration; Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required; Facilitates discharge planning including the development of an organized discharge plan for all customers; Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center's fire, safety and disaster plans and by being familiar with current MSDS; Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.

13 days ago

Sturbridge, MA

$180,000–$195,000 / year
Full time

You will lead cross-functional teams, optimize production, and implement continuous improvement initiatives to enhance capacity, quality, and delivery in a highly regulated environment. With a strong international footprint, the organization delivers complex, life-enhancing products through advanced manufacturing technologies and operational excellence.

10 days ago

Billerica, Massachusetts

Our products include advanced surveillance sensors, unmanned air and ground vehicles, sensing devices used to detect chemicals, biological agents, radiation and explosives, and a host of other solutions that help warfighters, first responders, and search-and-rescue teams do their jobs better. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research..

20 days ago

Leominster, MA

IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. A key focus of the role is to drive post-merger integration efforts, harmonizing service delivery models, systems, and cultures across newly combined entities.

6 days ago

Acton, MA

$186,500–$279,800 / year

Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Director of Customer Success within the Commercial organization, the Director of Customer Activation & Early Success is a strategic, customer-obsessed leader responsible for ensuring every new customer achieves value quickly and seamlessly in their first 30 days with our product.

30+ days ago

Concord, MA

Full time

In conjunction with the Director of Residential Services, assists in coordinating activities with the Director of Operations pertaining to oversight and maintenance of agency properties including, but not limited to: Maintenance of buildings and related facility's budgets. Works with the Director of Residential Services, Assistant Directors, and Program Managers to provide broad oversight of the Residential Services program.

30+ days ago

Providence, RI

$150,000–$155,000 / year

Conducted under the auspices of the Dominican Friars, Providence College is a Catholic, Dominican, liberal arts institution of higher education and a community committed to academic excellence in pursuit of the truth, growth in virtue, and service of God and neighbor. High level of understanding of Advancement Services, including technical fluency and user-knowledge of donor/constituent management database systems, gift processing, information security, data maintenance, and customer service.

30+ days ago

Northborough, Massachusetts

Collaborates with Chief Commercial Officer and Vice President of Program Operations to understand the company’s short term and long term goals of growth and development in order to foster relationships between manufacturers and AllCare Plus Pharmacy. Practice and advocate ethical decision-making and actions, promote patients’ rights and responsibilities, effectively manage stress and personal resources, and act in accord with professional roles and norms.

3 days ago

Waltham, MA

$211,000–$248,000 / year

The Director of Electric CMS leads a front-line represented and management team accountable for the safe, reliable, and cost-effective delivery of electric metering operations, including meter installation, maintenance, testing, exchanges, investigations, and related customer field services. Lead electric customer meter services across the region, ensuring meter installation, maintenance, testing, exchanges, field investigations, and related customer work are completed safely, efficiently, and in accordance with company and regulatory requirements.

27 days ago

Ashland, MA

$32.50–$34 / hour

li>Develop effective working partnerships and maintain open lines of communication with all referral sources to include, DDS, Masshealth, public schools, individuals supported, families, community programs and administrative team.

Must possess strong computer knowledge and strong analytical, numerical and reasoning abilities,

Ability to execute a variety of decision-making models and to multi-task with frequently changing priorities.

29 days ago

Acton, MA

Active license in physical (BSPT, MSPT, DPT, or PTA), occupational (BSOT, MSOT, COTA), or speech (MA, MS, CCC SLP, or CFY SLP) therapy and meet the educational requirements as defined in the job description for that license type. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

30+ days ago

Auburn, MA

Active license in physical (BSPT, MSPT, DPT, or PTA), occupational (BSOT, MSOT, COTA) therapy and meet the educational requirements as defined in the job description for that license type. Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

30+ days ago

Acton, MA

7 days ago

Acton, MA

ul>

Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

7 days ago

Lexington, Massachusetts

Pioneers in our industry, Interim HealthCare has been a trusted provider of home care and personal care and support services to patients and clients since 1966. Join a nationwide network of Director of Healthcare Services/RN professionals who are making a genuine difference in the lives of others through the meaningful work they do.

30+ days ago

Lexington, MA

$125,000–$130,000 / year

30+ days ago

3.Works with special education coordinators and building-based teams to develop and implement efficient, effective service delivery models reflecting best practice, including inclusive practices and ensuring that students are educated in the Least Restrictive Environment. Data, Records & Reporting 1.Assists the Director of Pupil Services in coordinating effective record-keeping systems, data collection, referral procedures, assessments, evaluations, reporting, and communications regarding students who may be or are eligible for special services.

22 days ago

Acton, Massachusetts

8 days ago

Acton, Massachusetts

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Live the Mission.
Active license in physical (BSPT, MSPT, DPT, or PTA), occupational (BSOT, MSOT, COTA), or speech (MA, MS, CCC SLP, or CFY SLP) therapy and meet the educational requirements as defined in the job description for that license type.

8 days ago

$90,000–$95,000 / year

a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FISD.pdf" rel="nofollow">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FISD.pdf. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests.

30+ days ago

Northborough, MA

Oversee out-of-district placements as defined by the requirements of the District including but not limited to serving as liaison for students who require out-placement, participate in progress monitoring, attend team meetings as required, coordinate programs to transition students back to the district where appropriate and meeting with parents to facilitate placement and IEP. GENERAL DESCRIPTION (1-3 LINES DESCRIBING ROLE): The Director of Student Support Services ensures that appropriate and rigorous educational services and instruction areis provided to all students regardless of their unique learning needsstyles or challenges.

30+ days ago

Northborough, MA

30+ days ago

$90,000–$115,000 / year

The Director of Dining Services is responsible for leading all aspects of dining operations at Masters Academy International-New England's first and only academy integrating elite athletic training with top-tier academics for approximately 500-700 students in grades 6-12. Serving a community dedicated to developing future‑ready student‑athletes, the Director builds strong relationships with school partners and creates a welcoming dining experience that supports the academy's commitment to excellence in sport, school, and life.

29 days ago

Lowell, MA

Ensures and documents that residents/families have input into the care planning process;

Acts as liaison between residents, families, outside agencies, and the Center Administrator to ensure that the resident''s rights are maintained;

Takes responsibility for conducting family meetings as needed;

Functions in a management capacity and adheres to all policies and procedures of the Center as a representative of CareOne Administration;

Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required;

Facilitates discharge planning including the development of an organized discharge plan for all customers;

Concerns self with the safety of all Center residents in order to minimize the potential for fire and accidents. Also ensures that the Center adheres to legal, safety, health, fire, and sanitation codes by being familiar with his/her in carrying out the Center''s fire, safety and disaster plans and by being familiar with current MSDS;

Puts customer service first and adheres to the CareOne Culture of Excellence Pledge.

30 days ago

Concord, MA

$75,000–$85,000 / year

Social Service functions include but are not limited to: supervising social service staff, direct services, advocacy, counseling, service coordination, education, in-servicing, policy and program development and community relations. The Assistant Director of Social Services will abide by and practice according to the company''s Social Service Policies and Procedures Manual, State and Federal guidelines and the National Association of Social Workers'' "Code of Ethics".

30+ days ago

Attleboro, MA

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. A minimum of eight years of progressive experience in the food service industry including at least three of those years in a responsible supervisory role of others preparing food and servicing customers.

26 days ago

SUMMARY: Reporting to the School Business Administrator and Director of Operations, the Director of Nutrition Services applies professional knowledge, ethics, and administrative skills in directing a comprehensive school food service program for Oxford Public Schools in compliance with federal and state laws and regulations, local and state health ordinances, and Oxford Public School''s policies. The Director of Nutrition Services employs exemplary leadership and communication skills in order to maintain healthy morale, resolution of operational issues, and strong working relationships with staff, students, purveyors, farmers, and teachers, as well as all of the stakeholders.

15 days ago

Concord, MA

$100,000–$120,000 / year

The Director of Dining Services at Middlesex School-a coeducational boarding and day school in Concord, Massachusetts, serving approximately 375 students in grades 9-12-is responsible for leading all aspects of dining operations and delivering exceptional service, food quality, and overall client satisfaction. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating a welcoming dining experience for students, faculty, and guests.

7 days ago

Ashland, MA

Responsibilities: The Director of Student Services is responsible for leadership in the following areas: Developing, implementing, supervising, and/or evaluating all programs, policies, and services in the Department of Student Services; Assures compliance with all state and federal laws, regulations, and reporting requirements; Develops and manages the Student Services budget, writes related state and federal grants, and supports data collection for Circuit Breaker and Medicaid reimbursements; Works collaboratively with other administrators in the selection, supervision, evaluation, and/or training of Student Services staff; Coordinates transportation for students with disabilities; Works collaboratively with parents, the Special Education Advisory Council (SEPAC), the ACCEPT Collaborative, 766-approved facilities, state and federal agencies, and other organizations to support students with disabilities; Facilitates the development, revision, and evaluation of the district's special services programs and all related services. The position provides leadership and supervision for special education staff, related service providers, and district-wide student support systems while collaborating closely with administrators, educators, families, and community agencies to promote equitable access to education for all students.

30+ days ago

Waltham, MA

$150,000–$200,000 / year

This role will report to the Senior Vice President of Business Development & Sales, with autonomy owning key accounts, strategic opportunities, and cross-functional initiatives in a dynamic, fast-growing environment while keeping pace with Alloy's ambitious growth trajectory. Contracting & Deal Execution: Lead negotiations for research plans, platform license agreements, multi-year service contracts, and strategic collaborations; coordinate Legal, IP, Finance, and Leadership review to shepherd agreements through approval and execution.

30+ days ago

Bedford, MA

Develops and maintains emergency plans to address equipment, power, or security failure to ensure preservation of technology and data Has a thorough understanding of available technology and research to learn about innovative solutions and new releases Works with engineering to develop tools, predictive alerts and other methods to improve overall customer experience. Has ability to teach others trouble shooting and methodical thought process steps Strong problem-solving and analytical skills Excellent interpersonal and customer-facing skills, with the ability to competently discuss complex technical issues with operations, engineering (software/hardware), and leadership teams.

30+ days ago

Waltham, MA

Full time

This role will report to the Senior Vice President of Business Development & Sales, with autonomy owning key accounts, strategic opportunities, and cross-functional initiatives in a dynamic, fast-growing environment while keeping pace with Alloy’s ambitious growth trajectory. Contracting & Deal Execution: Lead negotiations for research plans, platform license agreements, multi-year service contracts, and strategic collaborations; coordinate Legal, IP, Finance, and Leadership review to shepherd agreements through approval and execution.

30+ days ago

Wellesley, MA

$150,000–$180,000 / year

This role is a "player-coach" position: the Director manages a high-level portfolio of alumnae and friends to secure transformative 6- and 7-figure "blended" gifts, while simultaneously providing the sophisticated "deal-structuring" support necessary to close the College's largest leadership-level commitments.

Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount, and a variety of other resources including retirement planning, and access to cultural and leisure activities throughout metro-Boston.

30+ days ago

Norfolk, Massachusetts

In this high-impact role, you will drive growth by leading sales initiatives with DeCA (Defense Commissary Agency) Headquarters, cultivating new vendor partnerships, and expanding Elite Brands’ presence across the Commissary and Exchange systems. Elite Brands, a Pro Food Solutions Company, is a global distributor and marketer of grocery products to the US military resale market.

1 day ago

$90,000–$110,000 / year

p>The Director serves to ensure that the Office of Professional Studies and Continuing Education (PSCE) programming aligns with and extends the mission of Rhode Island College (RIC) to meet the professional development, continuing, online education, adult education, workforce development and training needs of all sectors of the community and workforce including underemployed, unemployed, and underserved students. The Director reports to the Vice Provost for Academic Affairs and is responsible for the strategic leadership, administration, and financial management of PSCE programs and operations on campus and at the Workforce Development Hub in Central Falls in cooperation with senior administrators and staff, campus partners and support offices, and community and industry partners.

5 days ago

Massachusetts

Remote

Create and guide technical content that translates product features into clear business value, application benefits, system outcomes, decision-making confidence, and competitive advantages, including short-form videos, webinars, technical explainers, design guidance, FAQs, demo scripts, launch support content, and technical playbooks . Partner with sales leadership to support strategic opportunities, top accounts, rep firms, consultants, and key channel partners through system design guidance, product application support, competitive positioning, demonstrations, proof-of-concept activity, and technical validation .

30+ days ago

Waltham, MA

In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts' Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.

30+ days ago

Worcester, MA

Full time

This position combines direct patient care, student teaching and mentorship, and operational leadership to ensure the delivery of high-quality, patient-centered eye care services. JobSummary: Universal (between MCPHS & Kennedy CHC.)Support the clinical education, mentorship, and professional development of optometry students rotating through Kennedy Community Health sites.

25 days ago

Littleton, Massachusetts

This leader will define and implement engineering processes that support high-quality, repeatable product delivery, while guiding cross-functional teams from concept through commercialization. Partner cross-functionally with Operations, Supply Chain, and Commercial teams to ensure successful product launches and customer delivery.

7 days ago

$177,300–$243,800 / year

7 days ago

$220,000–$260,000 / year

Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Relationship Building: Identify, cultivate, and maintain deep relationships with all buying influences on assigned programs, including Program Offices (PEOs/PMs), prime contractors, OEM partners, and key end-user communities.

30+ days ago

$165,400–$295,600 / year

This is a high-impact, client-facing role focused on supporting large, complex deals by articulating and quantifying the financial and strategic value of Wolters Kluwer Health solutions. The Director of Business Value Services (BVS) for Health is a senior individual contributor responsible for driving value-based selling and business case rigor across the Health division.

30+ days ago

Acton, MA

$221,300–$331,925 / year

Act as senior subject-matter expert and internal consultancy resource to other members of the access community and internal stakeholders (segments, commercial, finance) for all pricing research conducted across Insulet, affordability-driven pricing and access programs as well as any topics requiring direct pricing-related input into enterprise/segment-level cross-functional projects or business processes. Insulet's latest innovation, the Omnipod 5 Automated Insulin Delivery System, is a tubeless automated insulin delivery system, integrated with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and is fully controlled by a compatible personal smartphone.

6 days ago

$135,000–$165,000 / year

p>Director of Finance and Operations Position Title: Director of Finance and Operations Location: Berlin, Massachusetts / Boylston, Massachusetts Reports To: Superintendent of Schools Terms of Employment: Full-Time, Twelve-Month Position Salary Range: $135,000.00- $165,000.00 Position Summary: The Berlin-Boylston Regional School District is seeking a dynamic, collaborative, and highly skilled Director of Finance and Operations to oversee and manage the district's financial, operational, and business functions. The successful candidate will serve as a key member of the district leadership team and will provide strategic oversight of budgeting, accounting, procurement, facilities coordination, transportation, food services, and other operational systems to support the educational mission of the district.

30+ days ago

Smithfield, RI

$101,000–$130,000 / year

Key Responsibilities: Combine your proven leadership and Facilities Management technical expertise to enhance existing and new client programs including short- and long-range planning, construction and renovation projects, preventative and corrective maintenance, energy management, grounds, and landscaping, and janitorial. This role will report directly to the District Manager, and our leader will be responsible for managing the budget and our team, overseeing performance to achieve excellent customer satisfaction for facility services for all academic, administrative and off-site campus buildings.

10 days ago

Billerica, MA

Perform proficiently in all competency areas including but not limited to: nursing care, supervisory responsibilities,, infection control, patient rights, and safety and sanitation. Assist the DON in planning, developing, implementing, evaluating and directing the Nursing Services department.

6 days ago

The Associate Director will have demonstrated expertise and comfort in customer engagement and will play a key role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights, and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs.

30+ days ago

Lexington, MA

$130,000–$150,000 / year

p>Recruitment Interviewing and Hiring:

• Oversees the district-wide employee recruitment procedures, including but not limited to tracking employee vacancies, advertising in print and web-based media outlets, posting on Applicant Tracking system-wide job web application, the Lexington Public Schools website, SchoolSpring, and other electronic media outlets as necessary.

Educator Licensure and Staff Certifications:

• Oversees all aspects of educator licensure, including but not limited to waiver requests, requests to expedite licensure renewal, communications with staff in connection with licensure, and provision of technical support for licensure to staff.

30+ days ago

Billerica, Massachusetts

17 days ago

Natick, Massachusetts

Assists with daily staffing schedules to ensure adequate and safe staffing necessary to deliver nursing services but keeps within the predetermined par level staffing ratios. In addition, the ADON assist and supports the translation of the nursing philosophy of the facility into nursing practice by participating in the planning, implementation and evaluation of the nursing care delivery system.

30+ days ago

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Director Of Customer Service Jobs in Worcester, MA

Director of Social Services Care One

Medical Device - Director of Operations - Sturbridge, MA Michael Page USA

VP of Customer Service Teledyne Technologies

Customer Service Director IPL Macro Inc

Director of Customer Activation & Early Success - Acton, MA / San Diego, CA (Hybrid) Insulet Corp

Assistant Director of Adult Residential Services - $2,000 Sign On Bonus The Minute Man Arc for Human Services Inc

Executive Director of Advancement Services Providence College

Director of Client Services Program Operations IQVIA

US Director, UK Senior Manager, Customer Meter Services National Grid Plc

Director of Day Habilitation Services ADVOCATES, INC

Assistant Director of Rehabilitation Services (PTA) Life Care Centers of America Inc

Assistant Director of Rehabilitation Services (PT or OT) Life Care Centers of America Inc

Assistant Director of Rehabilitation Services (OT) Life Care Centers of America Inc

Assistant Director of Rehabilitation Services (PTA) PT / OT Life Care Centers of America Inc

Assistant Director of Healthcare Services / RN-BSN Home Health Home Healthcare Agency & Medical Staffing

Assistant Director of Healthcare Services RN-BSN Home Health Interim HealthCare Inc

Assistant Director of Pupil Services DUDLEY-CHARLTON REGIONAL SCHOOL DISTRICT

Assistant Director of Rehabilitation Services (OT) Life Care Center of Acton

Assistant Director of Rehabilitation Services (PTA) PT / OT Life Care Center of Acton

Live the Mission. Active license in physical (BSPT, MSPT, DPT, or PTA), occupational (BSOT, MSOT, COTA), or speech (MA, MS, CCC SLP, or CFY SLP) therapy and meet the educational requirements as defined in the job description for that license type.

Director of Dining Services - Southborough, MA Compass Group North America

Director of Student Support Services - Northborough K-8 The Public Schools of Northborough And Southborough

Director of Student Support Services - Southborough K-8 The Public Schools of Northborough And Southborough

Director of Dining Services - Masters Academy International Compass Group North America

Director of Social Services CareOne Management LLC

Assistant Director of Social Services CareOne Management LLC

Director of Dining Services Brookdale Senior Living Inc

Director of Nutrition Services Oxford Public Schools

Director of Dining Services - Middlesex School Compass Group North America

Director of Student Services Ashland Public Schools

Director / Senior Director of Business Development Alloy Therapeutics Inc

Director of Global Operations Support Team Berkshire Grey Inc

Director / Senior Director of Business Development Alloy Therapeutics

Director of Gift Planning - Hybrid Wellesley College

Director of Business Development Wolf Recruiting

Director of Professional Studies and Continuing Education Rhode Island College

Director of Technical Solutions, Americas Bose Professional

Director of Business Operations, Rare Disease - Sleep Business Unit Alkermes Plc

Director of Optometry Edward M. Kennedy Community Health Center, Inc.

Director of Product Engineering (Fluid Systems and Thermal Management) JETCOOL Technologies

Director of Product Engineering (Fluid Systems and Thermal Management) Flex Ltd

Director of Business Development, US Navy Motorola Solutions Inc

Director, Business Value Services (BVS) - Health Division Wolters Kluwer N.V.

Sr. Director Global Head of Pricing (Hybrid - Acton, MA or San Diego, CA) Insulet Corp

Director of Finance and Operations BERLIN-BOYLSTON REGIONAL SCHOOL DISTRICT

Director of Facilities (CFM Certified) Macpower Digital Assets Edge Private Limited

Assistant Director of Nursing (ADON) (Registered Nurse/RN) Life Care Centers of America Inc

Associate Director, Customer Engagement Trinity Life Sciences

Director of Human Resources Lexington Public Schools

Sr. Director of Quality Teledyne Technologies

Assistant Director of Nursing Mary Ann Morse Healthcare Career

Similar Job Searches

Live the Mission.
Active license in physical (BSPT, MSPT, DPT, or PTA), occupational (BSOT, MSOT, COTA), or speech (MA, MS, CCC SLP, or CFY SLP) therapy and meet the educational requirements as defined in the job description for that license type.