Establishing a close partnership with the Executive Director and leading a clearly articulated operational strategy in support of HRW's short- and long-term goals; Focusing on outcomes and improvement to ensure that the management, staffing and culture of the organization's operational backbone are aligned with HRW's mission and values; Working closely with the Executive Committee and senior leadership to ensure a culture of open and direct communication in a positive, fair and accountable workplace; Ensuring consistent application of policies and practices, aligned with best practices, with the authority to assure appropriate accountability across the organization; Working closely with the Deputy Executive Director and Chief Programs Officer (CPO) and Chief Development Officer, ensuring strong communication and collaboration between the operations, programmatic, development teams and implementation of all structures, systems and processes; Optimizing resource allocations to drive organizational priorities while managing long-term financial stability of the organization, including investments; Supporting the development and delivery of a technology strategy that delivers for both programmatic and operational needs in a cost-efficient manner; Overseeing a modern and agile financial architecture to facilitate the optimization of annual financial planning; Being accountable for leading the identification, evaluation, monitoring, and mitigation of organization-wide risk; Ensuring that the organization attracts, supports, and retains a skilled, diverse, and high performing workforce. The Deputy Executive Director and Chief Operating Officer (COO) reports to the Executive Director and is responsible for ensuring that HRW's mission is implemented efficiently, effectively, and with maximal impact by managing day-to-day internal operations, translating strategy into action, optimizing processes, managing resources, and ensuring highly effective and professional internal communications throughout the organization.