249 Results for

Customer Service Specialist Jobs in Worcester, MA

Jobs

New!

North Chelmsford, MA6 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Worcester, MA8 days ago

In this role, you will process purchase orders, answer incoming customer calls, provide product information, assist with repairs and return authorizations, track shipments, and help customers find the right products for their needs. We are seeking a Customer Service Representative to join our team and support customers with product orders, inquiries, and general service needs.

New!

Slatersville, RI1 day ago

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

Johnston, RI9 days ago

Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.

Billerica, MA26 days ago

$20–$24 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a mission‑driven education technology organization, is seeking a Bilingual (Spanish) Production Specialist to support facilities, mail, and operations in a high‑trust, hands‑on role.

Billerica, MA20 days ago

$20–$24 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Stafford Springs, CT2 days ago

Provides a smooth coordination of care of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, case managers and other clinical needs within established payer and financial guidelines. Performs all clinical aspects of the intake process, including communication with patients and families and admitting clinicians, clinical data entry accuracy, timeliness and Face to Face encounter accuracy and PCP/MD verification.

New!

Stafford Springs, CT2 days ago

Manages regional wound care program metrics ensuring consistent delivery of quality care and communications; collaborates and explores opportunities for cost effectiveness for wound treatments in relationship to patient needs . • Participates in reviewing regional wound program performance metrics to ensure program is achieving desired clinical and operational performance measures with Regional Director and Manger of Specialty Services.

New!

Attleboro, MA1 day ago

$21.75–$21.75

New!

Smithfield, RI4 days ago

$17–$17 Per Hour

40 hours/week , 8-hour shifts (Mon–Fri) — shift times may fluctuate based on project needs (evening/night work and different time zones). Provide first-level technical support and troubleshooting for field technicians/vendors during technology implementations and upgrades.

Bedford, MA13 days ago

The Aerospace Management Systems Division develops, delivers, and sustains air traffic management, CNS/ATM avionics expertise, and weather sensing and forecasting capabilities enabling military, civil, allied, and foreign military sales customers to achieve their mission. Support management functions and processes using analytical methods to gather, analyze, and evaluate information related to organizational structures, resource requirements, manning, human resources, and DoD and Air Force program and project analysis.

New!

Smithfield, RI4 days ago

$17–$17 Per Hour

Responsibilities: • Provide first-level technical support to field technicians, vendors, and contractors during technology rollouts and store hardware implementations . • Handle inbound and outbound calls in a call queue environment supporting multiple technical projects simultaneously .

Smithfield, RI11 days ago

$75,000–$100,000 Per Year

We’re looking for a driven, detail-oriented Transaction Support Coordinator to help our buyers get into homes faster, while maximizing closings, follow-ups, and unmatched client service. Join a top-performing real estate team and become the operational partner to one of our highest-producing agents!

New!

Billerica, MA5 days ago

New!

Northborough, MA4 days ago

At Kristine Romano Law, every conversation you have represents a family making one of the most important decisions of their lives, protecting their legacy, caring for aging loved ones, and creating clarity for the future. If you are someone who can build trust quickly, communicate value clearly, and confidently guide people to a decision that serves them, this is a rare and meaningful opportunity.

New!

Johnston, RI5 days ago

This role involves researching customer accounts, reviewing payment activity, performing data entry, and supporting reporting and analytics functions while following established SOPs and procedures. The Business Support Specialist provides research and analytical support for lending account reviews.

New!

Smithfield, RI5 days ago

$17–$17 Per Hour

You’ll take inbound calls (and may place outbound calls as needed), document activity in a tracking system, perform basic validations, and provide updates via email/Excel. This is not a consumer/customer service call center —you’ll be supporting field technicians, vendors, and contractors installing or upgrading hardware and technology in stores.

Lincoln, MA21 days ago

$21–$30 Per Hour
Full-time

Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .

Medfield, MA21 days ago

$22–$25 Per Hour
Full-time

A typical day may include: • Collaborating with crew members to perform pruning, removals, cabling, bracing, and other essential tree care tasks. • Team & Collaborative Environment: Work alongside some of the best trained and equipped professionals in the industry, with a strong emphasis on safety, quality, and teamwork.

New!

Marlborough, MA4 days ago

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience), including order entry, invoicing, and delivery management.

Needham, MA30+ days ago

$17–$21

Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Attleboro, MA30+ days ago

$22–$24 Per Hour

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

Marlborough, MA30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Ayer, MA30+ days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

New!

Please note: Actual location may vary., RI5 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Johnston, RI30+ days ago

As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.

Johnston, RI30+ days ago

New!

Woonsocket, RI5 days ago

Remote

$20–$20

Roles and Responsibilities:This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a call center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.

Oxford, MA13 days ago

Contacts customers to respond to inquiries, ensure accurate processing of material orders or to resolve issues such as incomplete, incorrect, or duplicate shipments. Wilson Language Training is recruiting for four temporary positions to support our Customer Service and Order Entry Operations areas from May 1, 2026 to October 1, 2026.

Westwood, MA13 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Athol, MA30+ days ago

Webster, MA17 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Worcester, MA30+ days ago

$24–$26 Per Hour

Answer general end-user and dealer questions such as: Product information, Price and availability, technical assistance, Product Complaint, Repair procedure/address, Repair status request. Position requires employees to utilize and understand simple formatting and use of Microsoft products (Excel, Word, PowerPoint).

Natick, Massachusetts27 days ago

$25–$28 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

Lincoln, RI30+ days ago

Okay with a rotating schedule (including weekends/holidays) if it means stability, growth, and a strong team?. You’ll handle inbound calls, schedule service, document details, and work closely with dispatch to keep everything moving.

Littleton, MA12 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

Marlborough, MA30+ days ago

$19.80–$24.80 Per Hour

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.

New!

Leominster, MA6 days ago

Job Summary: The CSR is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with vendors and team members in management and various other departments. Monitor order timelines, ship dates, and routing instructions; coordinate with production, scheduling, and shipping departments to meet customer delivery expectations.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Marlborough, Massachusetts30+ days ago

$19.80–$24.80 Per Hour

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.

Boxborough, Massachusetts30+ days ago

$25–$30 Per Hour

If you’re ready to join a company that values your voice, supports your growth, and makes every day meaningful—apply today and become part of the Heritage Home Service team in Boxborough! Heritage Home Service has been serving New England families for over 35 years with trusted plumbing, heating, cooling, and electrical solutions.

Lowell, Massachusetts30+ days ago

Remote

In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Holliston, MA30+ days ago

Full-time

If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role. We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call.

Worcester, MA13 days ago

$24–$26 Per Hour

The Panther Group is seeking a professional and customer-focused Customer Service Representative to support daily order processing and customer communications for a growing organization. This is an excellent opportunity for candidates who enjoy helping customers, managing orders, and collaborating across departments to deliver outstanding service.

Fitchburg, MA15 days ago

If you're an experienced customer service professional looking for a steady, full-time role where you can help people, work with a supportive team, and enjoy your evenings and weekends, this could be the right fit. If you enjoy helping people, thrive in a fast-paced environment, and want to work somewhere that respects your time, we'd love to hear from you.

Northborough, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Marlborough, MA30+ days ago

Top 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applications. Global Life Sciences Solutions USA LLC 100% onsite at 100 results way Marlborough - shift Mon-Fri 8-5.

Worcester, MA30+ days ago

Full-time

As a key member of our team, you are expected to adhere to all safety protocols and possess the following qualifications and capabilities:Valid Driver’s License: Maintain an unexpired driver’s license and a satisfactory driving record. This role involves traveling to customer sites, identifying pest issues, selecting and applying appropriate solutions, and ensuring effective pest management.

Johnston, RI30+ days ago

Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services, and technical issues through all incoming channels. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.

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Customer Service Specialist Jobs in Worcester, MA

Jobs

Customer Service RepresentativeHajoca Corporation

Customer Service RepresentativeMicro Tech

Seasonal Auto Glass Service Repair SpecialistSafelite

Client Services SpecialistAxelon Services Corporation

Bilingual Production Specialist, Facilities & OperationsBeacon Hill Staffing Group

Production Specialist, Facilities & OperationsBeacon Hill Staffing Group

Clinical Intake Specialist (Licensed Practical Nurse, LPN, Office) - HomeCareHartford HealthCare at Home

Wound Program Specialist (Ostomy, WOCN, RN, Registered Nurse) - HomeCareHartford HealthCare at Home

Repair SpecialistSafelite

Application Technical Specialist I {169044}A-Line Staffing Solutions LLC

Executive Business Process Specialist, Senior - SecretDCS Corp

Application Technical Specialist I {169831}A-Line Staffing Solutions LLC

Transaction & Buyer Support SpecialistYour Home Sold Guaranteed Realty, The Nathan Clark Team

Bilingual Production Specialist, Facilities & OperationsBeacon Hill

Client Engagement & Sales SpecialistKristine Romano Law

Business Support SpecialistAxelon Services Corporation

Helpdesk AnalystA-Line Staffing Solutions LLC

Plant Health Care SpecialistSavATree

Ground Operations SpecialistSavATree

Customer Service SpecialistJohnson Service Group

Customer Service and Rebate Processing SpecialistResource Innovations

Customer Service Delivery SpecialistCarvana

Associate Customer Service RepresentativeTechDigital

Customer Service Rep - Customer Service - JuniorGTT

Customer Service Representative (CSR) Ayer MADomino's

Coordinator III - Customer Service RepresentativeApidel Technologies

Customer Service Representative - Second ShiftCitizens

Customer Service RepresentativeCitizens

Customer Service Representative as 100% RemoteAmicis Global

Customer Support Specialist/Operations Generalist (Temporary Position)Wilson Language Training

Customer Service RepresentativeEversource

Customer Service RepresentativeDomino's

Customer Service RepresentativeU-Haul

Customer Service RepresentativeConnexion Systems + Engineering

Customer Service RepresentativeWaltham Pest Services

Customer Service RepresentativeHOMEX Services Group

Customer Service RepresentativeFranklin Professionals

Customer Relations Specialist in Marlborough, Massachusetts | Careers at Marlborough, MAUNAVAILABLE

Customer Service RepresentativeSeaman Paper

Family Owned Environmental Company is looking for Customer Service MemberU.S. Environmental Rental

Customer Relations SpecialistSuburban Propane

Customer Service RepresentativeHeritage Home Service

Remote Travel Customer Support SpecialistHallford Travels

Customer Service RepresentativeRodenhiser Home Services Inc

Customer Service RepresentativeThe Panther Group

Customer Service Representative - No Nights, No WeekendsTK Cups-Sorg's

Repeat Customer SpecialistRenewal by Andersen | Esler Companies

Office/Administration - Representative - Customer Service/Call Center (Entry Level)TechDigital

Commercial Pest Control Service SpecialistFord's Hometown Services

Client Services Specialist - Part TimeCitizens

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