1,514 Results for

Customer Service Specialist Jobs in Troy, MI

Jobs

New!

Dearborn, MI5 days ago

As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution.

New!

Dearborn, MI5 days ago

The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include:
Vehicle knowledge and availability.

Dearborn, MI9 days ago

p style="font-family:'arial'">The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI9 days ago

p style="font-family:'arial'">The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

New!

Dearborn, MI5 days ago

Remote

p style="font-family:'arial'">The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

Dearborn, MI10 days ago

$16–$22 Per Hour

p style="font-family:'arial'">The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

New!

Dearborn, MI5 days ago

Remote

The Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted.

· Manage incoming questions through AskLincoln.com, for the 150-200 Limited Engagement Lincoln stores that are not assigned a Field contact representative.

New!

Detroit, MI5 days ago

$30–$40

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

New!

Dearborn, MI5 days ago

p style="margin:0in 0in 7.5pt 0.75in;text-indent:-0.25in">· Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements. This role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel.

Dearborn, MI9 days ago

$16–$18 Per Hour

p style="font-family:'arial'">The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.

· Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.

Auburn Hills, MI7 days ago

$20–$24 Per Hour
Contractor

Strong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.

Madison Heights, MI25 days ago

$39,520–$46,800 Per Year
Full-time

The Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences.

Detroit, MI30+ days ago

$50,000–$75,000 Per Year

You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.

New!

Troy, MI2 days ago

Full-time

li>Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).

Troy, MI30+ days ago

$18–$25 Per Hour
Full-time

strong>Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.

Ann Arbor, MI30+ days ago

Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.

Wayne, Michigan7 days ago

$17–$18 Per Hour

li>Orkinis financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA.

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

Detroit, MI19 days ago

Key Requirements:Must have experience answering phones or office clerk experience . Join SAVARD Personnel Group - where your skills are valued!

Sterling Heights, Michigan18 days ago

Remote

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

Remote Office, MI30+ days ago

Remote

Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service.

Wayne, MI30+ days ago

$17–$18 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

MI28 days ago

p>Qualifications we prefer but don't require:

Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force.
Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

Pontiac, MI30+ days ago

li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

Detroit, MI11 days ago

The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple.

As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.

Pontiac, Michigan30+ days ago

li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Troy, MI30+ days ago

Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

New!

Ferndale, MI6 days ago

p>This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures.

Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

Detroit, MI10 days ago

$18–$20 Per Hour

As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.

New!

Troy, Michigan5 days ago

p style="text-align:inherit"/>

This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts. The ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios.

Rochester Hills, MI30+ days ago

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Ann Arbor, MI30+ days ago

Ann Arbor, MI14 days ago

p>Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence.

Essential Functions:

This position works directly with the customer's logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication.

Ann Arbor, Michigan30+ days ago

Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Our core values are what truly defines us, not our products, not our processes, but our values.

This position works directly with the customer’s logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication.

Farmington Hills, MI30+ days ago

Contractor

p class="">This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.

MI30+ days ago

p>Minimum three years of relevant experience dealing with customers Minimum 1 year experience using Customer Portals, Covisint preferred Excellent telephone manners with good communication and organizational skills Proficient PC skills, including working knowledge of MS office High School Diploma or equivalent.

• Working knowledge of EDI release, forecast schedules • Basic understanding of terms and conditions documents, clauses • Knowledge of International shipping, export requirements • Financial reconciliation, sales transaction impact to GL • Automotive OEM background.

Ann Arbor, MI13 days ago

p>What you'll do on a typical day:

Receive incoming calls from employees who have been involved in an accident, have been injured and/or have been in a roadside breakdown; receive calls from the motoring public, law enforcement, claims adjusters and the Casualty Claims department.
Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, cross-training, data entry and invoice payment.

Troy, MI26 days ago

General Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to internal and external customer inquiries by conducting thorough investigations and fully educating customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; Contact internal/external customers (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

Auburn Hills, MI10 days ago

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. Qualifications

SAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.

MI30+ days ago

Remote

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.

Livonia, Michigan30+ days ago

div>

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! We serve a wide area, so if you are in Livonia , Dearborn, Dearborn Heights, Canton, Westland, Farmington Hills, Southfield, Northville, Plymouth, Novi or White Lake, give us a call and let us take some of the stress out of buying an appliance!

Livonia, MI30+ days ago

As the first point of contact for our customers, you'll be a true customer champion, building relationships and helping people find the solutions they need. If you're a natural helper who is ready to roll up your sleeves, contribute to a fun team environment, and do the right thing, we encourage you to apply!

Detroit, MI17 days ago

This role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required.

WHAT WE OFFER:

Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following:

The base rate for this role is between $21.00 to $26.00 (National Default) plus team result based performance bonus opportunities.

Pontiac, MI30+ days ago

p>• Accepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Pontiac, MI30+ days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Canton, MI30+ days ago

Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

Roseville, MI30+ days ago

$13.75–$17.19 Per Hour

Primary Responsibilities:

• Client Experience: Helps drive the client experience while maximizing sales potential of each client • Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking • Asks appropriate questions to determine clients needs, Follows current Salon selection process to match new client to Salon Professionals strengths to maximize client satisfaction and sales potential, and schedules accordingly • Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience.

Receptionist Duties Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the clients Salon experience) Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines Maintains and updates automated client records including lab data and release forms.

Auburn Hills, MI30+ days ago

From glass that dramatically reduces energy usage and increases comfort in buildings, to automotive parts that enhance connectivity, we have a relentless focus on making better products and developing better solutions for our customers. You will play a crucial role in supporting customers with their orders, solving problems, and partnering with our outside sales team to effectively manage accounts.

Michigan, MI30+ days ago

Remote

The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. These pillars drive each of Clark Associates' multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.

New!

MI2 days ago

p>The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. These pillars drive each of Clark Associates' multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.

Canton, Michigan7 days ago

p/>

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.

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Customer Service Specialist Jobs in Troy, MI

Escalation Support Specialist (Automotive Customer Support) TTEC

Electric Vehicle Customer Experience Specialist TTEC

Bilingual Spanish Customer Service Representative TTEC

Customer Service Representative TTEC

Bilingual French Customer Service Representative TTEC

Concierge Customer Service Representative TTEC

Client Ownership Specialist TTEC

Part-time Payroll Specialist Vaco LLC

Dealer Experience Specialist (Hybrid) TTEC

Vehicle Programs Specialist TTEC

Customer Services Representative Qnity

PRINTING INDUSTRY Customer Services Representative Whitlock Business Systems

Virtual Customer Service Representative(Work from Home) GL

Plant Health Care Specialist SavATree

Lawn Care Specialist SavATree

Customer Service Specialist I - Customer Service Center WesBanco Inc

Customer Service Specialist-Seasonal Orkin

Customer Service Specialist Savard Group

Remote Customer Service Specialist ForgeFit

Customer Service Specialist WEX Inc

Customer Service Specialist-Seasonal Orkin LLC

Customer Service Specialist - Galloup Kendall Electric, Inc.

Mortgage Customer Service Specialist United Wholesale Mortgage LLC

Customer Service Specialist StockX

Mortgage Customer Service Specialist United Wholesale Mortgage

Customer Service Specialist Orkin LLC

Customer Services Specialist Optech, LLC

Customer Service Specialist StockX LLC

Customer Service Specialist ITW

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams Co

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams Co

Onsite Customer Service Specialist Concordance Health Solutions LLC

Onsite Customer Service Specialist Concordance Healthcare Solutions Careers

Customer Services Specialist Apidel Technologies

Customer Service Specialist Atlas Copco AB

Senior Specialist, Customer Service - Hybrid XPO Inc

Call Center Customer Services Specialist (11:30am-8pm Hybrid/Troy, MI) - Health Alliance Plan Henry Ford Hospital

Associate Customer Service Representative Associate Customer Service Representative KYYBA, Inc

Remote Customer Service Representative (Michigan residents) Morley Companies, Inc

Customer Solutions Specialist Bill & Rod's Appliance

Customer Solutions Specialist Bill & Rod's Appliance, Inc.

Customer Experience Specialist (Detroit, MI) Caesarstone Ltd

Customer Care Servicing Specialists United Wholesale Mortgage LLC

Customer Care Servicing Specialists United Wholesale Mortgage

Licensed Customer Service Representative - Canton, MI AAA Southern New England

Salon Customer Experience Specialist Catalyst Brands LLC

Customer Service Representative Koch Inc

Remote Customer Solutions Specialist The WebstaurantStore Inc

Customer Solutions Specialist The WebstaurantStore Inc

Licensed Customer Service Representative - Canton, MI Auto Club Group

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