Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIAs an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Customer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Bilingual French Customer Service Representative TTECBilingual French Customer Service RepresentativeDearborn, MIRemoteThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Bilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIThe Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourp style="font-family:'arial'">The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewAgency Customer Service Representative/Trainer (Troy, Michigan) Michigan Farm BureauAgency Customer Service Representative/Trainer (Troy, Michigan)Troy, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
Client Ownership Specialist TTECClient Ownership SpecialistDearborn, MIRemoteThe Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted. The Lincoln Ownership Specialist takes direction from and supports the Market Area Sales & Inventory Manager, as part of Lincoln’s Center of Excellence and reporting through the Lincoln Field Operations department.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIp style="margin:0in 0in 7.5pt 0.75in;text-indent:-0.25in">· Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements. This role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel.
Vehicle Programs Specialist TTECVehicle Programs SpecialistDearborn, MI$16–$18 / hourThe Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.
NewCommercial Solutions Specialist - Automotive Industry (Remote) TTECCommercial Solutions Specialist - Automotive Industry (Remote)Dearborn, MIRemoteThe Position will serve as the primary technical support fort all FPI services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and systems. · Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve issues and discuss program changes and enhancements.
NewBilling and Collection Specialist- Bilingual Painters Supply and Equipment Co.Billing and Collection Specialist- BilingualMetropolitan Detroit, MIPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners.
Customer Services Representative QnityCustomer Services RepresentativeAuburn Hills, MI$20–$24 / hourContractorStrong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.
Virtual Customer Service Representative(Work from Home) GLVirtual Customer Service Representative(Work from Home)Detroit, MI$50,000–$75,000 / yearYou will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
NewPlant Health Care Specialist SavATreePlant Health Care SpecialistTroy, MIFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).
Lawn Care Specialist SavATreeLawn Care SpecialistTroy, MI$18–$25 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterAnn Arbor, MIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Customer Service Specialist - Galloup Kendall Electric, Inc.Customer Service Specialist - GalloupMIQualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.
Customer Service Specialist Savard GroupCustomer Service SpecialistDetroit, MIKey Requirements:Must have experience answering phones or office clerk experience . Join SAVARD Personnel Group - where your skills are valued!
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistWarren, MichiganRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
NewCustomer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist WEX IncCustomer Service SpecialistRemote Office, MIRemoteBenefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service.
Customer Service Specialist-Seasonal Orkin LLCCustomer Service Specialist-SeasonalWayne, MI$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
NewCustomer Service Specialist Orkin LLCCustomer Service SpecialistSterling Heights, MI$19–$21 / hourLeading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist StockXCustomer Service SpecialistDetroit, MIThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Mortgage Customer Service Specialist United Wholesale Mortgage LLCMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Mortgage Customer Service Specialist United Wholesale MortgageMortgage Customer Service SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Onsite Customer Service Specialist Concordance Healthcare Solutions CareersOnsite Customer Service SpecialistAnn Arbor, MichiganThis position works directly with the customer’s logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Onsite Customer Service Specialist Concordance Health Solutions LLCOnsite Customer Service SpecialistAnn Arbor, MIConcordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Essential Functions: This position works directly with the customer's logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication.
Customer Services Specialist Optech, LLCCustomer Services SpecialistFerndale, MIThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Customer Service Specialist StockX LLCCustomer Service SpecialistDetroit, MI$18–$20 / hourThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Senior Specialist, Customer Service - Hybrid XPO IncSenior Specialist, Customer Service - HybridAnn Arbor, MIWhat you'll do on a typical day: Receive incoming calls from employees who have been involved in an accident, have been injured and/or have been in a roadside breakdown; receive calls from the motoring public, law enforcement, claims adjusters and the Casualty Claims department. Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, cross-training, data entry and invoice payment.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)West Bloomfield, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.
Customer Service Specialist Chase Plastics ServicesCustomer Service SpecialistClarkston, MichiganWe help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.
Call Center Customer Services Specialist (11:30am-8pm Hybrid/Troy, MI) - Health Alliance Plan Henry Ford HospitalCall Center Customer Services Specialist (11:30am-8pm Hybrid/Troy, MI) - Health Alliance PlanTroy, MIGeneral Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to internal and external customer inquiries by conducting thorough investigations and fully educating customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; Contact internal/external customers (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Associate Customer Service Representative Associate Customer Service Representative KYYBA, IncAssociate Customer Service Representative Associate Customer Service RepresentativeAuburn Hills, MIFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. QualificationsSAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.
Remote Customer Service Representative (Michigan residents) Morley Companies, IncRemote Customer Service Representative (Michigan residents)MIRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Customer Solutions Specialist Bill & Rod's Appliance, Inc.Customer Solutions SpecialistLivonia, MIAs the first point of contact for our customers, you'll be a true customer champion, building relationships and helping people find the solutions they need. If you're a natural helper who is ready to roll up your sleeves, contribute to a fun team environment, and do the right thing, we encourage you to apply!
Customer Experience Specialist (Detroit, MI) Caesarstone LtdCustomer Experience Specialist (Detroit, MI)Detroit, MIThis role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. WHAT WE OFFER: Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $21.00 to $26.00 (National Default) plus team result based performance bonus opportunities.
NewCustomer Experience Specialist (Detroit, MI) CaesarstoneCustomer Experience Specialist (Detroit, MI)Detroit, MIThis role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $21.00 to $26.00 (National Default) plus team result based performance bonus opportunities.
Customer Care Servicing Specialists United Wholesale MortgageCustomer Care Servicing SpecialistsPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Servicing Specialists United Wholesale Mortgage LLCCustomer Care Servicing SpecialistsPontiac, MIAccepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Service Representative - Work From Home (Multiple Locations) | 2026 Willis Towers Watson PLCCustomer Service Representative - Work From Home (Multiple Locations) | 2026Southfield, MIRemoteYour goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).
NewCustomer Experience Specialist University of MichiganCustomer Experience SpecialistAnn Arbor, MIData Entry & Reporting: Perform data entry for Alumni Association programs, products, events, and services, while regularly administering CRM control reports to ensure data accuracy; Use Salesforce to process all membership transactions. Staff and participate in team meetings, Alumni Association events that may be during evenings or weekends, and staff retreats including offsite, overnight staff retreats at Camp Michigania.
Sr. Customer Service Representative Genuine Parts CoSr. Customer Service RepresentativeWestland, MILet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
Customer Experience Omnichannel Specialist Automated Pet Care Products LLCCustomer Experience Omnichannel SpecialistAuburn Hills, MIWhat You'll Do: The Omnichannel Specialist provides "top-notch" service to our Whisker customers, utilizing knowledge of products, processes and commonly used customer service concepts. Benefits & Purrks: Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives.