Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
NewAssociate Customer Service Representative - Contract TalentBurst, Inc.Associate Customer Service Representative - ContractAuburn Hills, MI$22–$24.14 / hourThis involves interaction with the customer, credit, and sales representative -Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit -As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.) Title: Associate Customer Service Representative Location: MI - Auburn Hills Duration: 3+ Months This position is hybrid 4 days in the office and 1 day from home office.
Customer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourThe Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Bilingual French Customer Service Representative TTECBilingual French Customer Service RepresentativeDearborn, MIRemoteThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Bilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIThe Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewADO Field Trainer/Customer Service Representative (Novi) Michigan Farm BureauADO Field Trainer/Customer Service Representative (Novi)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
NewAgency Customer Service Representative/Trainer (Novi, Michigan) Michigan Farm BureauAgency Customer Service Representative/Trainer (Novi, Michigan)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
Client Ownership Specialist TTECClient Ownership SpecialistDearborn, MIRemoteThe Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted. The Lincoln Ownership Specialist takes direction from and supports the Market Area Sales & Inventory Manager, as part of Lincoln’s Center of Excellence and reporting through the Lincoln Field Operations department.
NewPart-time Payroll Specialist Vaco LLCPart-time Payroll SpecialistDetroit, MI$30–$40Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
Vehicle Programs Specialist TTECVehicle Programs SpecialistDearborn, MI$16–$18 / hourThe Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.
NewCommercial Solutions Specialist - Automotive Industry (Remote) TTECCommercial Solutions Specialist - Automotive Industry (Remote)Dearborn, MIRemoteThe Position will serve as the primary technical support fort all FPI services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and systems. · Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve issues and discuss program changes and enhancements.
NewPrior Authorization Specialist Epitec, IncPrior Authorization SpecialistDetroit, MI$22–$25 / hourThis role is responsible for analyzing prescription drug coverage, assisting with prior authorization requests, answering pharmacy benefit inquiries, and supporting claims adjudication processes. We are hiring a Prior Authorization Specialist to provide support to pharmacists, physicians, and healthcare providers regarding Medicare Part D and Commercial pharmacy benefits.
Regulatory Affairs Specialist JouléRegulatory Affairs SpecialistMadison Heights, MI$26–$26 / hourEnsure that our customers and employees are fully informed about the health and safety characteristics of our products and raw materials and that all products marketed by the company are in compliance with all appropriate regulations (Federal, State, County, regional and/or local.). Provide timely assessments of developmental materials, including chemical materials and formulations, in order to ensure their health and safety, transportation, and disposal considerations are fully understood relative to business impact and customer satisfaction.
NewBilling and Collection Specialist- Bilingual Painters Supply and Equipment Co.Billing and Collection Specialist- BilingualMetropolitan Detroit, MIPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners.
NewBehavioral Health Specialist Requires LCSW or LPC or LMFT Oak Street HealthBehavioral Health Specialist Requires LCSW or LPC or LMFTPontiac, MI$60,522–$129,615The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.
NewParts Specialist O'Reilly Automotive StoresParts SpecialistPlymouth, MIProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
NewProduct Audit Quality Specialist StellantisProduct Audit Quality SpecialistAuburn Hills, MIThe role also involves developing and maintaining audit criteria, training and certifying plant audit champions, supporting model-specific validation activities, and leading cross-functional problem-solving efforts to address quality risks. This is a high-visibility position requiring strong collaboration, technical judgment, and the ability to drive quality improvements across plants, suppliers, and global stakeholders while meeting cost and performance objectives.
NewProject Consultant / Residential Sales Specialist Andy's Statewide Heating & Air ConditioningProject Consultant / Residential Sales SpecialistGrosse Pointe, MI$100,000–$200,000This role requires an individual who can translate customer needs into clear mechanical solutions— help homeowners replace and upgrade their heating and air conditioning systems. Andy's Statewide, backed by the scale of American Residential Services (ARS), you will step into a highly lucrative territory with zero door-to-door canvas requirements.
NewFleet Finance Margins, Pricing & Volumes Specialist StellantisFleet Finance Margins, Pricing & Volumes SpecialistAuburn Hills, MIDeveloping and maintaining the Fleet master margin file to establish the forecasted margins at trim level, by channels and model years. Working alongside the Control Tower & Data Analytics teams to create/update Fleet dashboards & analytical tools.
NewHVAC/R Service Tech 3 - Light Commercial CoolSysHVAC/R Service Tech 3 - Light CommercialDetroit, MI$25–$45Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
NewHVAC/R Service Tech 2 - Commercial & Industrial CoolSysHVAC/R Service Tech 2 - Commercial & IndustrialPontiac, MI$25–$42Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
Customer Services Representative QnityCustomer Services RepresentativeAuburn Hills, MI$20–$24 / hourContractorStrong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.
Virtual Customer Service Representative(Work from Home) GLVirtual Customer Service Representative(Work from Home)Detroit, MI$50,000–$75,000 / yearYou will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
Plant Health Care Specialist SavATreePlant Health Care SpecialistWaterford, MI$22–$28 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
Lawn Care Specialist SavATreeLawn Care SpecialistTroy, MI$18–$25 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterAnn Arbor, MIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
NewCustomer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist StockXCustomer Service SpecialistDetroit, MIThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Customer Service Specialist Savard GroupCustomer Service SpecialistDetroit, MIKey Requirements:Must have experience answering phones or office clerk experience . Join SAVARD Personnel Group - where your skills are valued!
Mortgage Customer Service Specialist United Wholesale MortgageMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Service Specialist - Galloup Kendall Electric, Inc.Customer Service Specialist - GalloupMIQualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistDetroit, MichiganRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist WEX IncCustomer Service SpecialistRemote Office, MIRemoteBenefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service.
NewCustomer Service Specialist Orkin LLCCustomer Service SpecialistSterling Heights, MI$19–$21 / hourLeading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist-Seasonal Orkin LLCCustomer Service Specialist-SeasonalWayne, MI$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Mortgage Customer Service Specialist United Wholesale Mortgage LLCMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Onsite Customer Service Specialist Concordance Health Solutions LLCOnsite Customer Service SpecialistAnn Arbor, MIConcordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Essential Functions: This position works directly with the customer's logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication.
Onsite Customer Service Specialist Concordance Healthcare Solutions CareersOnsite Customer Service SpecialistAnn Arbor, MichiganThis position works directly with the customer’s logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Customer Services Specialist Optech, LLCCustomer Services SpecialistFerndale, MIThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Rochester Hills, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Ann Arbor, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist StockX LLCCustomer Service SpecialistDetroit, MI$18–$20 / hourThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Customer Service Specialist Atlas Copco ABCustomer Service SpecialistMIMinimum three years of relevant experience dealing with customers Minimum 1 year experience using Customer Portals, Covisint preferred Excellent telephone manners with good communication and organizational skills Proficient PC skills, including working knowledge of MS office High School Diploma or equivalent. • Working knowledge of EDI release, forecast schedules • Basic understanding of terms and conditions documents, clauses • Knowledge of International shipping, export requirements • Financial reconciliation, sales transaction impact to GL • Automotive OEM background.
Senior Specialist, Customer Service - Hybrid XPO IncSenior Specialist, Customer Service - HybridAnn Arbor, MIWhat you'll do on a typical day: Receive incoming calls from employees who have been involved in an accident, have been injured and/or have been in a roadside breakdown; receive calls from the motoring public, law enforcement, claims adjusters and the Casualty Claims department. Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, cross-training, data entry and invoice payment.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.