1,480 Results for

Customer Service Specialist Jobs in Detroit, MI

Jobs

Dearborn, MI

As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Escalate unresolved or highly complex issues through appropriate channels (e.g., Jira, ServiceNow, Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution.

7 days ago

Dearborn, MI

The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.

Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include:
Vehicle knowledge and availability.

7 days ago

Dearborn, MI

$16–$22 / hour

p style="font-family:'arial'">The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

12 days ago

Dearborn, MI

p style="font-family:'arial'">The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

11 days ago

Dearborn, MI

p style="font-family:'arial'">The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

11 days ago

Dearborn, MI

Remote

p style="font-family:'arial'">The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.

Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

7 days ago

Dearborn, MI

Remote

The Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted.

· Manage incoming questions through AskLincoln.com, for the 150-200 Limited Engagement Lincoln stores that are not assigned a Field contact representative.

7 days ago

Detroit, MI

$30–$40

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

7 days ago

Dearborn, MI

p style="margin:0in 0in 7.5pt 0.75in;text-indent:-0.25in">· Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements. This role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel.

7 days ago

Dearborn, MI

$16–$18 / hour

p style="font-family:'arial'">The Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service.

· Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.

11 days ago

Auburn Hills, MI

$20–$24 / hour
Contractor

Strong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.

9 days ago

Madison Heights, MI

$39,520–$46,800 / year
Full time

The Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences.

27 days ago

Detroit, MI

$50,000–$75,000 / year

You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.

30+ days ago

Waterford, MI

$22–$28 / hour
Full time

div>

Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .

30+ days ago

Troy, MI

$18–$25 / hour
Full time

strong>Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.

30+ days ago

Detroit, MI

Key Requirements:Must have experience answering phones or office clerk experience . Join SAVARD Personnel Group - where your skills are valued!

21 days ago

Wayne, Michigan

$17–$18 / hour

li>Orkinis financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA.

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

9 days ago

Sterling Heights, Michigan

$19–$21 / hour

p style="margin:0px"/> Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests.

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.

3 days ago

p>Qualifications we prefer but don't require:

Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force.
Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

30 days ago

Sterling Heights, Michigan

Remote

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

20 days ago

Remote Office, MI

Remote

Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service.

30+ days ago

Wayne, MI

$17–$18 / hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

30+ days ago

Sterling Heights, MI

$19–$21 / hour

Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.

2 days ago

Detroit, MI

As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.

13 days ago

Pontiac, MI

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Pontiac, MI

li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

30+ days ago

Ferndale, MI

p>This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures.

Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

8 days ago

Detroit, MI

$18–$20 / hour

The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.

12 days ago

Troy, Michigan

p style="text-align:inherit"/>

This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts. The ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios.

7 days ago

Rochester Hills, MI

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

30+ days ago

14 days ago

Minimum three years of relevant experience dealing with customers Minimum 1 year experience using Customer Portals, Covisint preferred Excellent telephone manners with good communication and organizational skills Proficient PC skills, including working knowledge of MS office High School Diploma or equivalent. • Working knowledge of EDI release, forecast schedules • Basic understanding of terms and conditions documents, clauses • Knowledge of International shipping, export requirements • Financial reconciliation, sales transaction impact to GL • Automotive OEM background.

30+ days ago

Farmington Hills, MI

Contractor

p class="">This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.

30+ days ago

Clarkston, Michigan

We help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.

30+ days ago

Troy, MI

General Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to internal and external customer inquiries by conducting thorough investigations and fully educating customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; Contact internal/external customers (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

28 days ago

Auburn Hills, MI

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. QualificationsSAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.

12 days ago

Remote

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.

30+ days ago

Livonia, Michigan

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If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! We serve a wide area, so if you are in Livonia , Dearborn, Dearborn Heights, Canton, Westland, Farmington Hills, Southfield, Northville, Plymouth, Novi or White Lake, give us a call and let us take some of the stress out of buying an appliance!

30+ days ago

Livonia, MI

As the first point of contact for our customers, you'll be a true customer champion, building relationships and helping people find the solutions they need. If you're a natural helper who is ready to roll up your sleeves, contribute to a fun team environment, and do the right thing, we encourage you to apply!

30+ days ago

Detroit, MI

This role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $21.00 to $26.00 (National Default) plus team result based performance bonus opportunities.

Today

Detroit, MI

This role will be responsible for ensuring orders are processed and fulfilled with excellent customer service, in partnership with our sales and operations colleagues, with a primary focus on assisting all customers - internal and external - in a friendly and expeditious manner and educating customers on alternative solutions/materials as required. WHAT WE OFFER: Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following: The base rate for this role is between $21.00 to $26.00 (National Default) plus team result based performance bonus opportunities.

19 days ago

Pontiac, MI

30+ days ago

Pontiac, MI

Accepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Westland, MI

Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.

20 days ago

Dearborn, MI

p>The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.

Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME's for case progression.

8 days ago

Dearborn, MI

p>The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Today

Canton, MI

Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

30+ days ago

Roseville, MI

$13.75–$17.19 / hour

Primary Responsibilities: • Client Experience: Helps drive the client experience while maximizing sales potential of each client • Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking • Asks appropriate questions to determine clients needs, Follows current Salon selection process to match new client to Salon Professionals strengths to maximize client satisfaction and sales potential, and schedules accordingly • Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience. Receptionist Duties Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the clients Salon experience) Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines Maintains and updates automated client records including lab data and release forms.

30+ days ago

Taylor, Michigan

Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest! • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).

16 days ago

Southfield, MI

Remote

Your goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).

26 days ago

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Customer Service Specialist Jobs in Detroit, MI

Escalation Support Specialist (Automotive Customer Support) TTEC

Electric Vehicle Customer Experience Specialist TTEC

Concierge Customer Service Representative TTEC

Customer Service Representative TTEC

Bilingual Spanish Customer Service Representative TTEC

Bilingual French Customer Service Representative TTEC

Client Ownership Specialist TTEC

Part-time Payroll Specialist Vaco LLC

Dealer Experience Specialist (Hybrid) TTEC

Vehicle Programs Specialist TTEC

Customer Services Representative Qnity

PRINTING INDUSTRY Customer Services Representative Whitlock Business Systems

Virtual Customer Service Representative(Work from Home) GL

Plant Health Care Specialist SavATree

Lawn Care Specialist SavATree

Customer Service Specialist Savard Group

Customer Service Specialist-Seasonal Orkin

Customer Service Specialist Orkin

Customer Service Specialist - Galloup Kendall Electric, Inc.

Remote Customer Service Specialist ForgeFit

Customer Service Specialist WEX Inc

Customer Service Specialist-Seasonal Orkin LLC

Customer Service Specialist Orkin LLC

Customer Service Specialist StockX

Mortgage Customer Service Specialist United Wholesale Mortgage

Mortgage Customer Service Specialist United Wholesale Mortgage LLC

Customer Services Specialist Optech, LLC

Customer Service Specialist StockX LLC

Customer Service Specialist ITW

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams Co

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams Co

Customer Service Specialist Atlas Copco AB

Customer Services Specialist Apidel Technologies

Customer Service Specialist Chase Plastics Services

Call Center Customer Services Specialist (11:30am-8pm Hybrid/Troy, MI) - Health Alliance Plan Henry Ford Hospital

Associate Customer Service Representative Associate Customer Service Representative KYYBA, Inc

Remote Customer Service Representative (Michigan residents) Morley Companies, Inc

Customer Solutions Specialist Bill & Rod's Appliance

Customer Solutions Specialist Bill & Rod's Appliance, Inc.

Customer Experience Specialist (Detroit, MI) Caesarstone

Customer Experience Specialist (Detroit, MI) Caesarstone Ltd

Customer Care Servicing Specialists United Wholesale Mortgage

Customer Care Servicing Specialists United Wholesale Mortgage LLC

Sr. Customer Service Representative Genuine Parts Co

Electric Vehicle Customer Experience Specialist TTEC Holdings Inc

Customer Service Representative Percepta

Licensed Customer Service Representative - Canton, MI AAA Southern New England

Salon Customer Experience Specialist Catalyst Brands LLC

Customer Service Representative II Genuine Parts Company

Customer Service Representative - Work From Home (Multiple Locations) | 2026 Willis Towers Watson PLC

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