Customer Service Specialist Jobs in Detroit, MI
A-Line Staffing Solutions LLC
$19 - $21
Farmington Hills, MI
Maintaining high customer retention, customer satisfaction and monitoring customer complaints in service department. Provide exceptional customer service by greeting customers and assessing customer needs.
Epitec, Inc
Warren, MI
Successful Social Care Advisors consistently show up ready to contribute, provide thoughtful customer responses, and ask intentional questions. We’re looking for reliable, motivated individuals who want to grow their customer service, leadership, and task?management skills.
Epitec, Inc
$32 - $35
Detroit, MI
This role focuses on mobile device support across iOS and Android platforms while partnering closely with business users to resolve technical issues, improve processes, and deliver excellent customer service. Join an IT Services & End User Experience team as a Client Technology Technician supporting enterprise-wide end-user technology operations.
HTC Global Services Inc
Auburn Hills, MI
This role is focused on customer interaction, coordination, and administrative follow-through, including documenting customer concerns, opening repair orders, dispatching vehicles to technicians, communicating repair findings, and supporting loaner vehicle tracking and upkeep. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
Spade Recruiting
$50000 - $60000
Detroit, MI
In this role, you’ll manage a combination of inbound and outbound communication, answer member inquiries, update account details, and assist with completing basic online forms. This opportunity is ideal for someone who enjoys helping others and is seeking a reliable work-from-home role with consistent weekly income and long-term growth potential.
Flagstar Bank
Troy, MI
Knowledge of various fraud schemes and Loss Prevention concepts including but not limited to; online fraud, check fraud, card related fraud, deposit fraud, and employee fraud, understanding prevention and investigation methods for each. Establishes, maintains and/or enhances the Flagstar reputation through professionally respected relationships with local, state, and federal law enforcement agencies as well as fraud prevention/investigation professionals throughout the financial community.
Percepta
Dearborn, MI
In this position, you'll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Percepta
Dearborn, MI
The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Percepta
Dearborn, MI
The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Percepta
Dearborn, MI
The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Percepta
Dearborn, MI
The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Arias agencies
$50000 - $75000
Detroit, MI
You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
Vaco LLC
$30 - $40
Detroit, MI
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
TTEC
Detroit, MI
Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
Sunbelt Rentals
$21.38 - $25.38
Novi, MI
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
TTEC
Detroit, MI
TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC . Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. This may include community sourcing, screening resumes and applications, scheduling onsite interviews, assisting in completing reference checks, background checks, drug tests, and completing paperwork for each new hire.
O'Reilly Automotive Stores
Ypsilanti, MI
Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc. Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
ARS Auto Repair Inc
Detroit, MI
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services. We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.
SavATree
Waterford Township, MI
Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
Venteon
$25 - $28
Detroit, MI
At Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today. Assist in managing Purchase Orders: Notification of upcoming PO expirations, monitoring the inbox for new and modified purchase orders, and uploading/updating PO information in the system.
Apidel Technologies
Farmington Hills, MI
This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Develop and maintain strong business relationships with inter-departments; continue to self-educate on changes in policies and procedures that occur in other departments which could have an impact on department operations and the servicing of member/customers.
United Wholesale Mortgage
Pontiac, MI
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
United Wholesale Mortgage
Pontiac, MI
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Orkin
Troy, Michigan
ForgeFit
Detroit, MI
Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Admore, Inc.
Macomb, MI
We are a specialty, trade-only printer which offers offset printing, digital printing, foil stamping and embossing, UV coating, plastic film lamination, die-cutting, folding and gluing, as well as hand assembly and shipping all occurring at one location in Macomb, Michigan. Our in-person, onsite Customer Service - Order Entry Specialist provides courteous and professional service to our retail customers by phone, email, and/or live chat; assisting with product information, pricing, and order specifications.
Refloor
Troy, MI
Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential! We’re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.
Masco Corporation
$20 - $22
Southfield, MI
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
TEMO Sunrooms
Clinton Township, MI
The Customer Experience Specialist is responsible for delivering a highly engaging, customer-focused experience across multiple channels, including the showroom, telephone, and home improvement shows. This part-time role is integral to providing exceptional service to both customers and internal teams across our showroom, call center, and lead generation efforts.
Nova Travels
Detroit, MI
We are seeking a detail-oriented and customer-focused Travel Client Experience Specialist to support clients throughout the planning and preparation of their travel experiences. This role is essential in ensuring that travelers feel informed, supported, and confident, while consistently delivering a high-quality customer experience.
United Wholesale Mortgage
Pontiac, MI
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Spade Recruiting
detroit, MI
For more than 60 years, we’ve supported hardworking individuals across North America, helping them secure their financial futures while empowering our representatives to build careers rooted in freedom, flexibility, and purpose. We’re not a traditional insurance organization — we’re a purpose-driven team committed to protecting families and building meaningful career pathways.
U-Haul
Detroit, MI
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
United Wholesale Mortgage
Pontiac, MI
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Motor City Seafood Company
$20 - $22
Highland Park, MI
Founded in 2017, we are dedicated to providing sustainable, traceable, and high-quality products to restaurants, retailers, and partners across Detroit, Ann Arbor, Toledo, Grand Rapids, and beyond. As a growing statewide company, we pride ourselves on delivering the highest quality products to our customers while maintaining the utmost commitment to sustainability and food safety.
TechDigital Corporation
Auburn Hills, MI
Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. ØExcellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
EcoShield Pest Solutions
$16 - $20
Livonia, Michigan
Avis Budget Group
$17
Detroit, Michigan
Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. What You’ll Do:You will act as the front-line experience specialist for our valued customers, ensuring a seamless, personalized rental experience from rental to return, including communication and coordination with the customer.
PetSuites
$12 - $14
Novi, MI
PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Auto Club Services I
Dearborn, MI
Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.
Auto Club Services I
Dearborn, MI
Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.
Auto Club Services I
Dearborn, MI
Generate leads, update members on travel and insurance specials, and provide travel information Respond to customer inquiries and refer to senior staff or agent when appropriate Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate Provide administrative support to the travel and/or insurance sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products.
Avis Budget Group
$16
Detroit, Michigan
This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
Everlight Solar
$30000 - $40000
Detroit, MI
Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams. The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.
Community Choice Financial Family of Brands
Livonia, Michigan
Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Allstate Insurance
$55000 - $70000
Clawson, MI
We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. If you’re ready to make an impact and take your career to the next level, we’d love to hear from you! www.allstate.com/carolyntackwest.
G.Z.Q.S.O.
$18
Sterling Heights, MI
The person in this role will support the hiring process from start to finish, including applicant communication, pre-screening, onboarding, and helping candidates move through each step of the process. This is a great opportunity for someone who enjoys working with people, staying organized, and helping move candidates through the hiring process in a busy office setting.
TekWissen LLC
$34
Detroit, MI
Title: Customer Sup Specialist IIIWork Location: Detroit, MI 48226Duration: 10 Months Job Type: Temporary Assignment Work Type: HybridDept: IT Services & EUEDescription: The Client Technology Technician will be responsible for end-user technology support, specializing in mobile devices using the iOS and android operating systems.
Tropolis Holdings, LLC
Northville, MI
The Personal Lines Customer Service Representative supports personal lines clients and internal producer partners with day-to-day service needs across the full policy life cycle. Support the renewal process by confirming updated household and risk information, reviewing renewal documents for changes, and coordinating client communications to keep renewals on track.
Michigan Farm Bureau Family of Companies
Novi, Michigan
To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.