Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
NewAssociate Customer Service Representative - Contract TalentBurst, Inc.Associate Customer Service Representative - ContractAuburn Hills, MI$22–$24.14 / hourThis involves interaction with the customer, credit, and sales representative -Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit -As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.) Title: Associate Customer Service Representative Location: MI - Auburn Hills Duration: 3+ Months This position is hybrid 4 days in the office and 1 day from home office.
NewCustomer Synthesis SW and Modules Specialist StellantisCustomer Synthesis SW and Modules SpecialistAuburn Hills, MIThe Customer Synthesis SW and Modules Specialist will operate under the Global Planning Department and reporting to the global Function Manager within a global framework, ensuring dedicated focus on North America. Contribute to the Performance Contract (PPC) preparation, supporting Global Function and interacting with NA Program Managers for data consolidation and follow-up .
NewAgency Customer Service Representative/Trainer (Novi, Michigan) Michigan Farm BureauAgency Customer Service Representative/Trainer (Novi, Michigan)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
NewADO Field Trainer/Customer Service Representative (Novi) Michigan Farm BureauADO Field Trainer/Customer Service Representative (Novi)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
NewProduct Quality Customer Survey Specialist StellantisProduct Quality Customer Survey SpecialistAuburn Hills, MIThis role plays a critical part in translating the voice of the customer into actionable insights, enabling product quality improvements, supporting target setting, and influencing engineering, manufacturing, and business decisions across the organization. Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer satisfaction data across global vehicle programs.
NewPart-time Payroll Specialist Vaco LLCPart-time Payroll SpecialistDetroit, MI$30–$40Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
NewVehicle Programs Specialist TTECVehicle Programs SpecialistDearborn, MI$16–$18 / hourThe Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.
NewBilling and Collection Specialist- Bilingual Painters Supply and Equipment Co.Billing and Collection Specialist- BilingualMetropolitan Detroit, MIPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners.
NewRegulatory Affairs Specialist JouléRegulatory Affairs SpecialistMadison Heights, MI$26–$26 / hourEnsure that our customers and employees are fully informed about the health and safety characteristics of our products and raw materials and that all products marketed by the company are in compliance with all appropriate regulations (Federal, State, County, regional and/or local.). Provide timely assessments of developmental materials, including chemical materials and formulations, in order to ensure their health and safety, transportation, and disposal considerations are fully understood relative to business impact and customer satisfaction.
NewCapacity and Banking Senior Specialist StellantisCapacity and Banking Senior SpecialistAuburn Hills, MISome of the key responsibilities of the Capacity and Banking Senior Specialist are: Validate and confirm warehouse spacing requirements and contractual commitments to accommodate SCM/IRF/SRM and Electrification (battery) forecasted requirements. The Capacity and Banking Senior Specialist works in partnership with the Platforms, Capacity sizing, Production Planning and other SCM groups to ensure the program is buildable.
NewMaterial Handling Methods Specialist StellantisMaterial Handling Methods SpecialistSterling Heights, MIThe Material Handling Methods Specialist will utilize the Logistics Step Methodology and lean process tools to root cause top issues pertaining to Material Flow, Material Display, Container Management and Inbound Logistics Networks. The Material Handling Methods Specialist is responsible for participating in lean Stellantis Industrial Systems activities for the Logistics and Customer Service (LCS) pillar at the plant level.
NewParts Specialist O'Reilly Automotive StoresParts SpecialistPlymouth, MIProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
NewPowertrain Quality and Reliability Specialist StellantisPowertrain Quality and Reliability SpecialistAuburn Hills, MIThe selected individual must have experience in managing cross-functional teams and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The Stellantis Customer Experience Organization is currently seeking a Powertrain Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan.
NewProduct Audit Quality Specialist StellantisProduct Audit Quality SpecialistAuburn Hills, MIThe role also involves developing and maintaining audit criteria, training and certifying plant audit champions, supporting model-specific validation activities, and leading cross-functional problem-solving efforts to address quality risks. This is a high-visibility position requiring strong collaboration, technical judgment, and the ability to drive quality improvements across plants, suppliers, and global stakeholders while meeting cost and performance objectives.
NewOutside Sales Representative JobotOutside Sales RepresentativeDetroit, MI$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. For decades, we have partnered with manufacturers, OEMs, and industrial facilities to solve complex application challenges through technical expertise, responsive service, and a broad portfolio of products and engineered solutions.
NewHVAC/R Service Tech 2 - Commercial & Industrial CoolSysHVAC/R Service Tech 2 - Commercial & IndustrialPontiac, MI$25–$42Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
NewHVAC/R Service Tech 3 - Light Commercial CoolSysHVAC/R Service Tech 3 - Light CommercialDetroit, MI$25–$45Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
NewAdvanced Design to Cost & Value Engineering Specialist StellantisAdvanced Design to Cost & Value Engineering SpecialistAuburn Hills, MIOperating within the Cost Engineering & Total Production Cost organization, the specialist ensures that cost targets, functional value, and design intent are aligned early, enabling competitive vehicles without sacrificing performance, quality, or customer value. This role partners closely with Advanced Design Engineering, Product Development, and Cost Engineering to embed Design to Cost and Value Engineering principles directly into vehicle architecture, system design, and component development.
NewBehavioral Health Specialist Requires LCSW or LPC or LMFT Oak Street HealthBehavioral Health Specialist Requires LCSW or LPC or LMFTPontiac, MI$60,522–$129,615The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.
NewCredit Specialist StellantisCredit SpecialistAuburn Hills, MIActing as the Accounts Receivable liaison working with dealers, their respective banks, the Business Centers, MOPAR, Legal, Incentives, Fleet, Logistics and various other non-dealer customers. Supporting customer-related activities such as buy/sells, terminations, finance holds, banking data updates, new customer set-up, deferred terms requests and payment plan options.
NewFleet Finance Margins, Pricing & Volumes Specialist StellantisFleet Finance Margins, Pricing & Volumes SpecialistAuburn Hills, MIDeveloping and maintaining the Fleet master margin file to establish the forecasted margins at trim level, by channels and model years. Working alongside the Control Tower & Data Analytics teams to create/update Fleet dashboards & analytical tools.
NewProgram Product Audit Specialist StellantisProgram Product Audit SpecialistAuburn Hills, MIEnsure that vehicle product quality is correctly measured, assessed, and aligned with customer expectations throughout the project lifecycle (from development to industrialization), across plants and regions. Take correction decisions as soon as possible in order to avoid increasing outstanding rework area (issues on retouching costs and customer delivery time).
Customer Services Representative QnityCustomer Services RepresentativeAuburn Hills, MI$20–$24 / hourContractorStrong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.
Virtual Customer Service Representative(Work from Home) GLVirtual Customer Service Representative(Work from Home)Detroit, MI$50,000–$75,000 / yearYou will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
Plant Health Care Specialist SavATreePlant Health Care SpecialistWaterford, MI$22–$28 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
Lawn Care Specialist SavATreeLawn Care SpecialistTroy, MI$18–$25 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
NewCustomer Service Specialist OrkinCustomer Service SpecialistSterling Heights, Michigan$19–$21 / hourFull timeLeading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist StockXCustomer Service SpecialistDetroit, MIThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers — ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
Mortgage Customer Service Specialist United Wholesale MortgageMortgage Customer Service SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistWarren, MichiganRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist Savard GroupCustomer Service SpecialistDetroit, MIKey Requirements:Must have experience answering phones or office clerk experience . Join SAVARD Personnel Group - where your skills are valued!
Customer Service Specialist - Galloup Kendall Electric, Inc.Customer Service Specialist - GalloupMIQualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.
NewCustomer Service Specialist Jackson-Dawson CommunicationsCustomer Service SpecialistDearborn, MIProgram Support: Provide day-to-day support for a variety of program initiatives, including scheduling, coordination, and other operational tasks. Issue Resolution: Take ownership of resolving unexpected issues in real time, using critical thinking and resourcefulness to minimize disruption.
Customer Service Specialist-Seasonal Orkin LLCCustomer Service Specialist-SeasonalWayne, MI$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
NewCustomer Service Specialist Orkin LLCCustomer Service SpecialistSterling Heights, MI$19–$21 / hourLeading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Mortgage Customer Service Specialist United Wholesale Mortgage LLCMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Clarkston, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist StockX LLCCustomer Service SpecialistDetroit, MI$18–$20 / hourThe StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. As a Customer Service Specialist, you'll assist our most valued users and resolve escalated concerns for our customers - ensuring that every interaction builds trust, drives satisfaction, and supports long-term loyalty.
NewAccounting Customer Service Specialist Macomb Community CollegeAccounting Customer Service SpecialistMI$17.21–$18.93 / hourResearch, interpret, analyze and problem solve Accounts Receivable questions including from other college departments as needed regarding registration, billing, financial aid, refund and payments via phone, e-mail, fax and in person while maintaining confidentiality of records in accordance with FERPA. Daily, this position uses Colleague, Lumens and the Microsoft Office programs including Excel, Word and Outlook, ImageNow, BI, Microsoft Teams, Cisco ACD (Automated Call Distribution System), Multi-Function Ricoh copy/scan/fax unit.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.
Customer Service Specialist Atlas Copco ABCustomer Service SpecialistMIMinimum three years of relevant experience dealing with customers Minimum 1 year experience using Customer Portals, Covisint preferred Excellent telephone manners with good communication and organizational skills Proficient PC skills, including working knowledge of MS office High School Diploma or equivalent. • Working knowledge of EDI release, forecast schedules • Basic understanding of terms and conditions documents, clauses • Knowledge of International shipping, export requirements • Financial reconciliation, sales transaction impact to GL • Automotive OEM background.
Customer Service Specialist Chase Plastics ServicesCustomer Service SpecialistClarkston, MichiganWe help them take their products from resin to reality by providing more than 18,000 specialty, engineering and commodity thermoplastics from some of the world's leading suppliers and getting the right product(s) to them, when and where they need it. This would include receive, investigate and respond to all customer and sales staff inquiries regarding orders, status of shipments, product information, availability of inventory, complaints and custom stocking programs.
Associate Customer Service Representative Associate Customer Service Representative KYYBA, IncAssociate Customer Service Representative Associate Customer Service RepresentativeAuburn Hills, MIFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. QualificationsSAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.
Customer Service Representative (CSR) RefloorCustomer Service Representative (CSR)Troy, MIOur Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential! We’re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.