1,399 Results for

Customer Care Manager Jobs in Detroit, MI

Jobs

Dearborn, MI

The Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.

1 day ago

Dearborn, MI

p style="margin:0in 0in 7.5pt 0.25in;text-indent:-0.25in">· Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including:

· Utilizing available resources to accurately respond to customer inquiries through appropriate channels.

· Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

1 day ago

Dearborn, MI

At Percepta, we:

1 day ago

Walled Lake, MI

$116,350–$210,325

February 6, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

17 days ago

Dearborn, MI

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

27 days ago

PONTIAC, MI

$58,735–$76,010

What You'll Do:

create and deliver innovative and enriching café experiences, family and staff daily;
deliver high quality food service;
mentor, develop, and retain frontline staff;
develop and maintain client and customer relationships;
directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources;
manages cash handling protocols & control procedures according to Sodexo policies; What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. What You Bring:
- a background in food service or culinary management;
- proven ability to mentor, train, and coach frontline employees;
- ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; Who We Are:
  At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.

3 days ago

Novi, MI

$80,432–$130,702 / year

Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.. The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu.

Today

Detroit, MI
$174,070–$374,920 / year
The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.
9 days ago

New
Utica, MI
$142,000–$205,000 / year
HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
2 days ago

New
Redford, MI
$142,000–$205,000 / year
HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
2 days ago

New
Livonia, MI
$142,000–$205,000 / year
HIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
2 days ago

Detroit, MI
$44.14–$44.14 / hour
Minimum of 3 years of clinical practice experience in hospital, home health, ambulatory care, or related healthcare settings required . • Evaluate member benefit plans and coordinate appropriate internal and external healthcare resources and services .
29 days ago

southfield, MI
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
30+ days ago

MI
$98,614–$167,644 / year
p>Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.
16 days ago

MI
Remote
$89,300–$171,600 / year
Who You Are Bachelor's degree or 8 years of equivalent experience required and 4+ years retirement industry experience Must become an associated person of Principal Securities, Inc Qualified Plan knowledge and unbundled experience strongly preferred (Defined Benefit, Defined Contribution) Excellent demonstrated leadership, negotiation, presentation, organizational, and problem-solving skills required, as well as outstanding interpersonal, analytical, and oral and written communication skills Must be assertive and entrepreneurial Travel required - 25 - 50% (including day and overnight stays combined, and dependent on the territory) Licensing will be required based on state/federal laws and/or company policy in accordance with current licensing policy. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household.
20 days ago

Commerce, Michigan
li>Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution).
30+ days ago

Royal Oak, MI
The ideal candidate will have 6-10 years of experience in customer success, a strong healthcare background, and the ability to travel for quarterly meetings across the U.S. If you are tech-savvy, data-driven, and passionate about enhancing customer experiences, we encourage you to apply. Your responsibilities will include developing strategies for account acquisition and growth, troubleshooting customer issues, and tracking key performance metrics to drive continuous improvement.
30+ days ago

Commerce Township, MI
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

MI
p>KNOWLEDGE, SKILLS, AND ABILITIES:
Must demonstrate excellent interpersonal skills and team-building skills;
Must have excellent decision-making skills, and attention to detail is imperative;
Professional written, verbal and listening communication skills;
Excellent computer skills including expert knowledge of Microsoft Office suite including Excel and Outlook;
Database management proficiency required; data entry skills required;
High functioning stress management, time management, and critical thinking skills are necessary for success in this role;
Federally Qualified Health Center experience preferred, but not required.
GENERAL DESCRIPTION: The Connection 2 Care (C2C) Program Manager oversees the outreach, counseling, navigational, and case management services to recently released prisoners including those affected by chronic diseases, substance use (SU) and/or mental health issues who present at or are referred to the Connection 2 Care Program (C2C) at MyCare Health Center.
8 days ago

Novi, MI
Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.
The selected candidate will be responsible for leading complex industrial projects, ensuring compliance with scope, schedule, cost, and quality, and acting as a key point of contact for both customers and internal teams.
8 days ago

Dearborn, MI
$115,500–$218,100 / year
You will leverage your business expertise to connect with end users to understand their needs; define solutions and deployment; identify setbacks and roadblocks within initiatives and generate solutions for resolving them quickly.
Create new Omnichannel experiences with defining experiences and supporting deployment of Chatbots, Co-Browse, Screen Share, and Artificial Intelligence applications.
7 days ago

New
Pontiac, MI
li>Maintains optimal nursing practice through planned and continuous professional growth and development, seeking out new learning experiences and maintains knowledge of current trends or nursing care practices and management methods.
Responsible for human resource management through interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining and evaluation of staff.
2 days ago

Canton, MI
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Roseville, MI
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Dearborn, MI
Experience as a CEAP or EAP internal/external consultant to a work site area required (for the integrated unit only), or A minimum of 2 years' experience, prior to licensure with Carelon Behavioral Health Options Clinical Operations Unit functioning as a Clinical Support Specialist with required licensure activities supervised by the Clinical Manager or Clinical Director. Evaluates clinical appropriateness of treatment using professional knowledge within Carelon Behavioral Health Options clinical and work site guidelines and renders certification decisions or seeks consultations for non-certification decisions.
19 days ago

Southfield, MI
Just some of the many benefits we offer include Flexible work arrangements whenever possible Highly competitive retirement savings plan with company match and investment options Well-being programs that include comprehensive mental health support for you and your household family members Family forming benefits fertility adoption and surrogacy reimbursement maternityparental leave and more Back-up child and elder care with discount programs for families of all ages and stages Mentoring and career development opportunities that allow you to share learn and thrive Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. Experience must include the following All phases of the automotive paint application process including quality customer focus and manufacturing Providing on-site expertise in coatings products their application performance and problem resolution as needed Implementing action plans tracking and updating customer metrics and managing future plant production and new product introductions Inventory forecasting billing and ordering management for a CPU cost per unit business model QUALIFIED APPLICANTS Apply at httpsbasf.jobs
30+ days ago

MI
Remote
$61,875–$103,125 / year
p>Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
30+ days ago

New
Detroit, MI
The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.
6 days ago

Detroit, MI
$165,000–$215,000 / year
Optimize resource utilization by setting and monitoring sales performance targets, budgets, and managing Sales Force Management Systems and KPIs in order to continuously meet/exceed district sales performance. This includes hiring, training and deploying a motivated team with strong customer account management, product, and disease state knowledge who are responsible for generating sales and demand within his/her sales district.
30+ days ago

Farmington Hills, Michigan
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Customer Care Manager Jobs in Detroit, MI

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Customer Care Manager Jobs in Detroit, MI

Customer Care Representative I Marketing TTEC

French Bilingual Customer Care Representative (Hybrid in Dearborn) TTEC

Customer Care Representative TTEC

Manager of Transmission Line Engineering Leidos

Pro Sales Customer Care Representative TTEC

Healthcare Retail Manager 2 Sodexo

Contracts and Customer Data Coordinator Rolls Royce

Primary Care Physician Oak Street Health

Lead Veterinarian Banfield Pet Hospitals

Veterinarian - Area Chief of Staff Banfield Pet Hospitals

Veterinary Leadership Banfield Pet Hospitals

Chief of Staff Veterinarian Banfield Pet Hospitals

Area Chief of Staff Veterinarian Banfield Pet Hospitals

Senior Veterinarian Banfield Pet Hospitals

Nurse Case Manager II in Wayne and Macomb Counties, MI {170395} A-Line Staffing Solutions LLC

Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm Agent

Program Manager, Customer Care Services ICF International Inc

Relationship Manager - TPA Customer Care (Retirement Solutions) - Michigan Principal Financial Group Inc

Customer Service Dept Mgr - Commerce MI Meijer

Account Manager - Customer Success SCIOMETRIX INC

Customer Service Manager The Michaels Companies Inc

Connection 2 Care (C2C) Program Manager MyCare Health Center

Junior Project Manager, Customer Support Hexagon AB

Global Customer Relationship Center, Digital Experience Manager Ford Motor Co

Manager Patient Care Services - Medical Surgical Progressive Care McLaren Health Care Corp

PT Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager The Michaels Companies Inc

Clinical Care Manager II (Union) - Michigan Licensed Elevance Health Inc

Customer Site Service Manager BASF SE

Care Manager, LTC Manulife Financial Corp

Manager Patient Services - Neonatal Intensive Care Unit (NICU) DMC Sinai-Grace Hospital

District Manager (DM) - Primary Care - Ohio Valley Shionogi & Co Ltd

Customer Care Specialist I (Manheim) Cox Communications

Manager Patient Services - Neonatal Intensive Care Unit (NICU) Tenet Healthcare Corp

Social Work Care Manager McLaren Health Care Corp

Department Manager--Customer Experience Manager The Michaels Companies Inc

Manager, Regional Sales, Vision Care - Great Lakes Region Bausch & Lomb Inc

Care Manager (Southfield MI / Field Based) FreedomCare

Specialty Account Manager, Long Term Care (Detroit, MI) Axsome Therapeutics

Specialty Account Manager, Long Term Care (Rochester, MI) Axsome Therapeutics

RN Field Care Manager Nurse Humana Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Assistant Clinical Manager - Family Centered Maternity Care- FT - BSN required with 2 years Postpartum exp Henry Ford Hospital

Customer Experience Program Manager Stellantis NV

Care Manager Sunrise Senior Living

Manager, Voice of the Customer and Performance Analytics Stellantis NV

Customer Care Servicing Specialists United Wholesale Mortgage

Customer Success Manager - Healthcare UiPath Inc

Med Care Manager Sunrise Senior Living

Care Manager RN - Michigan CVS Health Corp

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