Customer Service Representative Jobs in Framingham, MA

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

This individual will be responsible for providing exceptional service, resolving inquiries, addressing concerns, and ensuring a positive customer experience.

Our client is seeking a professional, customer-focused Customer Service Representative to serve as the primary point of contact for customers.

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish.

p>The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

p>For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.

The Customer Service Representative answers phones to respond to orders, general customer inquiries, invoice questions, and customer complaints.

p>When you join us, you'll receive extensive paid training, work in our newly renovated headquarters in Leominster, and become part of a company that truly invests in its employees through career development, supportive leadership, and long-term growth opportunities.

We are one of New England's fastest-growing providers of specialty healthcare equipment, and we're looking for motivated, customer-focused individuals who are passionate about making a difference.

With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

p>Requirements for Customer Service Representatives Include: Prior experience working in a customer service role Good communication skills and enjoy working with clients Good attention to detail Basic computer skills Quick problem-solving ability Cash handling experience is a plus Flexible schedule including availability on Saturdays. We are an award winning dry cleaner, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living, Family Business Association's Endurance Award and over 80 Readers Choice Awards.

li>May assist in the following responsibilities: maintains vacation schedules, trains records and other support functions for support service departments, processes bills for the support service departments, doucments payroll for the support service departments; tracks, orders, and issues uniforms for the support service departments.