Customer Service Assistant Jobs in Framingham, MA

p>Requirements for Customer Service Representatives Include: Prior experience working in a customer service role Good communication skills and enjoy working with clients Good attention to detail Basic computer skills Quick problem-solving ability Cash handling experience is a plus Flexible schedule including availability on Saturdays. We are an award winning dry cleaner, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living, Family Business Association's Endurance Award and over 80 Readers Choice Awards.

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

strong>What you'll do:

• Serve as the main point of contact for customers via email and phone, handling inquiries and resolving issues related to our product lines.
  • Coordinate with other departments, including shipping, finance, and quality control—to solve customer problems efficiently.

Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest! If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

li>Order intake and verification - Personally review high-stakes or complex orders coming in by phone, email, EDI, and the order portal; confirm decoration specs, quantities, art, and ship dates before they hit the floor. On a given day, that means quoting jobs, walking orders to the decoration floor, troubleshooting an art file with a distributor, jumping into the order-entry queue when volume spikes, and closing out escalations yourself.

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• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
  At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.

  Apply

  30+ days ago

p>A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Enjoy being involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.

Our ideal candidate will also: Effectively use Microsoft Office software, Outlook, Word, Excel, to communicate via email to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.

strong>Customer Support & Operations Assistant Qualifications:

• 3+ years of Administrative Assistant, Executive Assistant, Operations Coordinator, Customer Support Coordinator, or Project Coordinator experience. This highly visible role serves as the backbone of customer support and field operations, supporting leadership, engineering teams, and customers across domestic and international projects.

IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging.

As a customer Service Representative at IPL you will:

• Serve as the first point of contact for customer inquiries, orders, and complaints via phone, email, and online platforms.

p>• Competitive salary of $42,000 – $46,000 annually • Growth and career development opportunities • Skill-building through ongoing training • Supportive and professional work environment • Full-time position with stable scheduling. The ideal candidate has strong communication skills, a professional attitude, and the ability to navigate customer inquiries with confidence and accuracy.

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