Customer Service Manager - State Farm Agent Team Member Ryan Bush - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberCanandaigua, NYAs a customer service manager with Ryan Bush State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Manager Fonte Surgical Supply, Inc.Customer Service ManagerIrondequoit, New York$50,000Position Summary We are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales. The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.
NewCustomer Service Manager Fonte Surgical SupplyCustomer Service ManagerRochester, NYPosition SummaryWe are seeking an experienced and highly organized Customer Service Manager to oversee daily customer service operations and manage a team of 4–8 employees handling online sales and telephone sales. The Customer Service Manager will lead by example, coach staff, monitor performance, resolve escalated customer issues, and ensure a positive customer experience while supporting company sales goals.
NewManager, Customer Experience (CX) - Service Paychex IncManager, Customer Experience (CX) - ServiceRochester, NYThe Manager, Customer Experience (CX) - Service will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing these insights with the leadership team, and ensuring the successful implementation of CX initiatives among the Service organization to increase business performance. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.
NewCustomer Experience Manager Canandaiqua Five BelowCustomer Experience Manager CanandaiquaCanandaigua, New YorkAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewFT- Customer Experience Manager Greece Five BelowFT- Customer Experience Manager GreeceRochester, New YorkAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Manager - Customer Funded Development Iberdrola SAManager - Customer Funded DevelopmentRochester, NY$130,000–$168,400 / yearCollaborates closely with the Economic Development, Key Accounts & Municipal Community Business Relations organizations to support customer load growth and generation requests, ensuring timely and coordinated responses to customer and developer inquiries. Coordinates frequently with the New York Independent System Operator (NYISO) regarding generator interconnection requests, facility studies, and annual cluster studies, serving as a key technical and procedural liaison.
Operations Manager (Business Operations & Customer Experience) Voda Cleaning & Restoration of RochesterOperations Manager (Business Operations & Customer Experience)Rochester, NY$65,000–$78,000 / yearTeam member should be willing to assist across multiple areas of the company depending on operational needs - including customer response, job intake, estimating, carpet cleaning, tile & grout cleaning, contents work, warehouse organization, marketing/networking activities, and field support when needed. There will be times where you are physically helping on jobs, assisting crews, moving equipment, setting up containment, cleaning, helping with warehouse organization, and doing whatever is needed to help get the company off the ground successfully.
NewCustomer Development Manager - ADUSA ColgateCustomer Development Manager - ADUSARochester, NY$96,800–$137,000 / yearUnderstand business trends in each account through fact‑based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L.Required QualificationsBachelor's Degree5+ years of experience in sales, category management role(s) or similar rolesStrong experience working with data and analytical toolsUnderstanding of P&L management and good negotiation skillsSolid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)Proficiency in Microsoft Office and Google Suite (i.e., Sheets, Slides, Docs)Preferred QualificationsExperience working in consumer product goodsPrevious experience working with ADUSA or in the Grocery retail environmentCompensation and BenefitsSalary Range $96,800.00 - $137,000.00 USDPay is determined based on experience, qualifications, and location. Job Title: Customer Development Manager - ADUSATravel Required: 25% of timeLocation: New York, New York, United States; RemotePosting Start Date: 6/10/26Job Number #174024No Relocation Assistance OfferedAs the Customer Development Manager on the ADUSA team, you will own and be responsible for delivering sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration.
Customer Experience Manager Quidelortho CorpCustomer Experience ManagerRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. As part of the GBSC team, the Manager is accountable for delivering high-impact initiatives (e.g., experience centers, demos, and user programs) and ensuring they are aligned to business goals and optimized through performance insights.
Sr. Quality Program Manager, Customer Defect Tracking & Resolution Thermo Fisher Scientific IncSr. Quality Program Manager, Customer Defect Tracking & ResolutionRochester, NY$118,100–$177,200 / yearAs one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. The successful candidate will bring strong technical expertise in quality or manufacturing engineering, combined with leadership capabilities to drive cross-functional collaboration, timely issue resolution, and continuous improvement.
Area Manager - Facility Services Pritchard IndustriesArea Manager - Facility ServicesRochester, New YorkThe Account Manager will oversee multiple customer locations throughout the Rochester market, managing daily operations, scheduling, staffing, training, safety, quality control, budgeting, and customer relationships. This key leadership position is responsible for managing commercial janitorial, landscaping, snow removal, and light construction operations while ensuring exceptional customer satisfaction, operational excellence, and profitable growth.
Customer Service Supervisor SPECTRUMCustomer Service SupervisorRochester, NY$55,600–$88,600 / yearGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersNYTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLPManaged Services - Integration & Middleware Lead - ManagerNY$99,000–$232,000 / yearAt PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Tax - Manager, Legal Business Services - Technology Deloitte Touche Tohmatsu LtdTax - Manager, Legal Business Services - TechnologyRochester, NY$134,475–$274,750 / yearTTC's business services help clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, tax portal, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps tax departments pursue a streamlined, transparent, and efficient tax function that enhances the core responsibilities of compliance, reporting and planning, while also positioning tax as a strategic business advisor for the digital era.
Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate ManagerRochester, NY$99,000–$266,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Senior Manager Client Services Ops, East-Majors - Rochester Paylocity Holding CorpSenior Manager Client Services Ops, East-Majors - RochesterRochester, NYRemote$98,000–$140,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
Senior Manager Client Services Ops, Enterprise - East - Rochester Paylocity Holding CorpSenior Manager Client Services Ops, Enterprise - East - RochesterRochester, NYRemote$98,000–$140,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. The Senior Manager Client Services Ops - Enterprise oversees Manager-led teams of Account Managers, providing development & support, as well as Client Project Managers (CPM's), who drive and execute strategic support for our clients.
Area Manager - Facility Services Pritchard Industries IncArea Manager - Facility ServicesRochester, NY$65,000–$70,000 / yearThe Account Manager will oversee multiple customer locations throughout the Rochester market, managing daily operations, scheduling, staffing, training, safety, quality control, budgeting, and customer relationships. This key leadership position is responsible for managing commercial janitorial, landscaping, snow removal, and light construction operations while ensuring exceptional customer satisfaction, operational excellence, and profitable growth.
NewAssistant Service Manager Morgan Properties TrustAssistant Service ManagerWebster, NY$25–$27 / hourMorgan Properties is seeking a motivated Assistant Service Manager who takes pride in delivering quality work, supporting a high-performing team, and creating an exceptional living experience for residents. If youre ready to grow your leadership skills while staying hands-on with maintenance operations, this is an excellent opportunity to advance your career at our 623-unit apartment community in Webster, NY.
Manager Client Services Ops - Rochester, NY Paylocity Holding CorpManager Client Services Ops - Rochester, NYRochester, NYRemote$74,600–$110,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Manager Client Services Ops- Enterprise - Rochester, NY Paylocity Holding CorpManager Client Services Ops- Enterprise - Rochester, NYRochester, NYRemote$74,600–$115,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here.opens in a new tab This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
Manager Client Services Ops-Growth - Rochester, NY Paylocity Holding CorpManager Client Services Ops-Growth - Rochester, NYRochester, NYRemote$79,300–$120,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
Service Manager TerminixService ManagerRochester, New YorkFor more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Manager, Central Services University of RochesterManager, Central ServicesRochester, NY$81,310–$105,703 / yearThe University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universitys Mission to Learn, Discover, Heal, Create and Make the World Ever Better. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Migrant Services Case Manager Ibero-American Action League IncMigrant Services Case ManagerRochester, NYThe Migrant Case Manager will work closely with community-based organizations, service providers, landlords, schools, healthcare systems, and other community partners to help families access safe and affordable housing, healthcare, education, employment resources, transportation, financial assistance, and other critical services. Summary: Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager is responsible for supporting migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed to achieve stability and self-sufficiency.
Service Manager TruGreenService ManagerRochester, New YorkCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience.
Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLPFinancial Services Tax - Real Estate Senior ManagerRochester, NY$124,000–$335,000 / yearOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Real Estate team you are expected to provide exceptional technical knowledge and specialization and industry insights, coupled with the One Firm knowledge that brings everything PwC offers to solve our clients needs.
Outside Sales Account Manager - Industrial Component Service & Repair SunSourceOutside Sales Account Manager - Industrial Component Service & RepairRochester, NYPerfection Servo, a SunSource company, specializes in providing worldwide service, repair and remanufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. This role requires the ability to drive for customer visits, standing and walking throughout the day in industrial settings, and at times, may be required to lift and carry items weighing up to 50lbs.
Managed Services - Senior Data Engineer - Senior Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - Senior ManagerRochester, NY$124,000–$280,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
NewService Manager Generac Power Systems, Inc.Service ManagerRush, New York$22–$28The Service Manager is responsible for planning, organizing, and directing all actions to ensure installations, services and maintenance are completed per project timeline. What you’ll do: Coordinate and oversee field service activities including installs, service calls and customer concerns in a timely manner.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesNY$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerRochester, NY$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Sr Manager, Client Account Services CotalitySr Manager, Client Account ServicesRochester, New YorkCotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. Ability to ensure customer satisfaction with the management of your client services members and their accounts which includes having awareness of client requests, projects and issues, and driving to resolution.
NewStore Manager Lead Sales, People & Service (Bonus Eligible) Music & ArtsStore Manager Lead Sales, People & Service (Bonus Eligible)Rochester, NYMusic & Arts is seeking a Retail Store Manager in Rochester, NY to oversee day-to-day sales and operations. The ideal candidate has a high school diploma and 2 years of retail experience, with a passion for music preferred.
Service Manager Bridgestone Americas IncService ManagerNY$21.63–$32.45 / hourWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.
Calibration Service Manager Transcat IncCalibration Service ManagerRochester, NY$100,000–$125,000 / yearWith over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Service Manager (Will Train) Orkin LLCService Manager (Will Train)Rochester, NY$65,000–$75,000 / yearFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests.
NewHVAC Service Project Manager EMCOR Group IncHVAC Service Project ManagerRochester, NY$60,000–$80,000 / yearAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. This includes but may not be limited to overseeing service account management, quoting service repairs, and ongoing coordination between the customer and any resources needed to meet customers' HVAC service needs.
HVAC Service Project Manager The Betlem Service CorporationHVAC Service Project ManagerRochester, New York$60,000–$80,000 / yearFull timeThis includes but may not be limited to overseeing service account management, quoting service repairs, and ongoing coordination between the customer and any resources needed to meet customers’ HVAC service needs. Job Summary: EMCOR Services Betlem is looking for a Service Project Manager who can build and maintain strong, long-lasting relationships with existing service customers.
Route Service Manager Interstate BatteriesRoute Service ManagerROCHESTER, NYThis role collaborates with dealers to ensure the best mix of batteries on the rack, that battery quality programs are being executed, and builds strong relationships to foster improved dealer retention. Purpose of Job: The Route Service Manager delivers batteries and provides exceptional customer service to a predetermined route of customers and dealers within their territory.
Senior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial ServicesNYThis role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC. Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.
Client Service Manager, Commercial Lines GallagherClient Service Manager, Commercial LinesBatavia, New YorkFull timeBachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience . You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met.
Associate Client Service Manager GallagherAssociate Client Service ManagerBatavia, New YorkFull timeBachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience . You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met.
Assistant Service Manager Wilkins RVAssistant Service ManagerChurchville, NYFull timeWilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Strong communication skills, Positive attitude, Strong work ethic, Ability to work effectively in a team leadership setting.
Retirement Services Account Manager - Rochester, NY Paylocity Holding CorpRetirement Services Account Manager - Rochester, NYRochester, NYRemote$41,000–$58,500 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
CONSULTANT/ASSISTANCE SERVICE MANAGER - AGRESSIVE PAY PLANS Hyundai Motor AmericaCONSULTANT/ASSISTANCE SERVICE MANAGER - AGRESSIVE PAY PLANSCanandaigua, NY$60,000–$150,000 / yearAs a CONSULTANT/ASSISTANCE SERVICE MANAGER you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer''s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
NewRetirement Services Account Manager PaylocityRetirement Services Account ManagerRochester, NYRemote$41,000–$58,500 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helpsbusinesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HRand businesses need to compete for talent and deliver against the expectations of the modern workforce.
Risk & Independence Contract Specialist Senior Manager - Managed Services PricewaterhouseCoopers LLPRisk & Independence Contract Specialist Senior Manager - Managed ServicesRochester, NY$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of managed services offerings and related contract terms and conditions, performance metrics, and experience with (1) finance managed services - payroll, accounting, reporting, treasury and broader finance and accounting operations, (2) technology managed services - IT infrastructure, cloud, data analytics, application delivery maintenance application managed services, (3) cyber managed services, or (4) risk & regulatory managed services - regulatory compliance and enterprise risk programs; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.