2,738 Results for

Customer Service Manager Jobs in Richmond, VA

Jobs

Richmond, VA7 days ago

$130,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.

Richmond, VA9 days ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Richmond, VA30+ days ago

Full-time
Employee

Build and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.

New!

Richmond, VA2 days ago

$136,000–$165,000 Per Year

p>A Tax Experienced Manager, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

New!

Richmond, VA6 days ago

$24–$30

This is a hands-on leadership role responsible for ensuring the facility runs smoothly, safely, and efficiently while providing a high level of service to internal stakeholders. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

Richmond, VA13 days ago

$45,143.26–$108,746 Per Year

p>Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

New!

Prince George, VA6 days ago

b>How Will You Make an Impact?

As an Inventory Control Manager at our Prince George, VA facility, you will play a critical leadership role in the launch of a new manufacturing site producing large, complex, and heavy equipment. Your leadership will ensure accurate material flow, inventory integrity, and operational readiness while supporting customer commitments and driving continuous improvement across the facility.

New!

Richmond, VA2 days ago

You will serve as the primary point of contact for assigned clients, deliver tailored service strategies, provide program training, and drive increased card spend and program adoption. You will report directly to the Manager, Client Success and regularly collaborate with teams across Operations, Sales, Product, and Implementation.

New!

Richmond, VA1 day ago

Works collaboratively with the Medical Directors, other clinic leadership and stakeholders to ensure timely patient access to care, operational efficiency, practice productivity, fiscal integrity, patient satisfaction and employee engagement.

Essential Job Statements.

Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure .

New!

Richmond, VA1 day ago

Essential Job Statements.

New!

Richmond, VA1 day ago

ul>

The Assistant Clinical Manager collaborates on and demonstrates professionalism, and understanding for peers and other clinical disciplines and participates as an effective member of the patient care team to formulate an integrated approach to care as evidenced by:

Participates or leads department/organization-wide committees that improve patient care or administrative systems. Located at 10031 Nash Road, VCU Health Chesterfield Pavilion will be a four-story, approximately 100,000-square-foot ambulatory surgery center and medical office building, bringing comprehensive, patient-centered outpatient care closer to residents in one of Virginia’s largest counties.

New!

Richmond, VA2 days ago

$150,000–$205,000 Per Year

p>The Assurance Senior Manager is responsible for developing suggestions to improve client internal controls and accounting procedures as well as advising the client on various economic and regulatory risks in a specific industry field of expertise by identifying financial and non-financial performance measures, formulating and communicating the audit plan, answering complex questions involving GAAP and GAAS and composing technical consultation memos on engagements related to GAAP / GAAS issues.

In this role, the Assurance Senior Manager is charged with marketing, networking, and business development within an area of expertise while maintaining key client relationships and acting as the primary contact for clients regarding complex questions and information.

New!

Richmond, VA2 days ago

li>In collaboration with other ambulatory leadership directs the acquisition and allocation of human, material, and financial resources to ensure utilization in an appropriate and cost-effective manner.

Management of a building or multiple smaller locations to include facility management, local vendor contracts, space management, staffing plans, supply mgmt.

New!

Tuckahoe, VA5 days ago

Maintenance Manager (CB) Salary: Compensation is commensurate with experience Reports to: Regional Property Manager Discount: Up to 50% off rent discount (restrictions apply) Job Description Levco is currently looking for a Maintenance Manager for a 338-unit property in Richmond, VA. The Maintenance Manager will also be responsible for completing work orders and maintenance projects in a timely and efficient manner, scheduling and managing contractors, and maintaining a safe working environment will also be required.

New!

Mechanicsville, VA2 days ago

$110,000–$150,000 Per Year

The Product Support Engineer Manager is responsible for managing the Product Support Engineer team and providing expert technical support to internal parts and service departments; providing direction and assistance to Product Support Engineers and Technicians; and collaborating with Caterpillar engineers in the development of new products. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

New!

Mechanicsville, VA2 days ago

$80,000–$110,000 Per Year

ul>

Strong technical knowledge of power generation systems, including diesel/natural gas reciprocating engines, turbines, electrical distribution, paralleling switchgear, transfer switches, fuel systems, emissions controls, and balance of plant equipment. The CGP Project Manager is responsible for the successful planning, execution, and delivery of complex distributed power generation projects for Carter Global Power (CGP).

New!

Prince George, VA6 days ago

li>Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

New!

Prince George, VA6 days ago

Recommends process and supply chain initiatives to lower inventory costs (hubbing, JIT, optimum manufacturing lot sizes, alternate transportation methodologies, etc.). · Develops and supervises solid product launch plans for new business, and transition plans for products being transferred between Jabil manufacturing sites.

Richmond, Virginia30+ days ago

Full-time

Rick Hendrick Chevrolet Buick GMC

Location: 12050 W Broad Street, Richmond, Virginia 23233. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.

Richmond, Virginia30+ days ago

Full-time

Rick Hendrick Chevrolet Buick GMC

Location: 12050 W Broad Street, Richmond, Virginia 23233. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

New!

Richmond, VA2 days ago

By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support.

Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures.

Richmond, VA12 days ago

$45,143.26–$108,746 Per Year
Full-time

Richmond, VA30+ days ago

$110,000–$130,000 Per Year

p>• Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Petersburg, VA30+ days ago

$69,500–$92,600 Per Year

With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.

New!

Richmond, VA5 days ago

FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire Funds and Securities, the National Settlement Service (NSS), FedCash1, FedACH, Check Services, and the FedNow Service.

Richmond, VA30+ days ago

ul>

2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.

Richmond, VA28 days ago

The Long Term Care Contact Center is undergoing meaningful transformation-and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements.

Hopewell, VA19 days ago

$63,000–$72,450 Per Year

The Assistant Manager assists the CSC Manager and directly supervises staff in the delivery of a full range of DMV services including driver licensing, vehicle registration and titling, tax collection, dealer services, and motor carrier services. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.

Richmond, VA27 days ago

li>

Communicate effectively with employees and use reporting tools to coach, motivate and hold individuals and the team accountable to meet or exceed service goals, improve productivity, support personal and professional development and deliver world-class customer service. In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers.

Mechanicsville, VA29 days ago

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Midlothian, VA30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

VA30+ days ago

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Glen Allen, VA22 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

New!

Ashland, VAToday

Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager . • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code .

New!

Richmond, VAToday

Richmond, VA20 days ago

Full-time

p>This workplace is typified as moderately physically demanding - lots of walking, lots of standing, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.*Earn an additional $2/hr on weekends and major holidays!

Richmond, VA30+ days ago
$85,000–$105,000 Per Year
p>With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.

Richmond, VA22 days ago
$25.57–$47.98 Per Hour
5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled.

VA15 days ago
$130,500–$229,500 Per Year
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. At Genesys, we help organizations deliver empathetic, AI powered customer experiences at global scale, and this role ensures customers fully realize that value across their lifecycle.

Virginia, VA30+ days ago
Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

Richmond, VA23 days ago
Remote
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EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle.

VA30+ days ago
Remote
This role leverages a hybrid motion model, blending high-touch, time-based milestones (e.g., onboarding, mid-term health checks, pre-renewal planning) with trigger-based engagement (e.g., sudden increases or decreases in usage, new stakeholder activity, product adoption patterns) with a digital lead engagement for other points of the customer journey. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

VA30+ days ago
$182,500–$208,300 Per Year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

Richmond, Virginia20 days ago
div class="account_description">
From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades.
The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration.

Mechanicsville, VA30+ days ago
The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.

VA30+ days ago
$164,800–$188,100 Per Year
li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

Virginia, VA30+ days ago
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. In this role, you'll be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage, priming your customer for long-term success.

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Customer Service Manager Jobs in Richmond, VA

Senior Project Manager – Data Center Construction Jobot

Senior Project Manager - Data Center Construction Jobot

Associate National Account Manager Company Confidential

Tax Experienced Manager, Private Client Services bdo consulting

Facilities Manager Kforce Inc.

Area Sales Manager Lennar Corporation

Inventory Control Manager (Prince George, VA) JABIL CIRCUIT, INC

Client Account Manager Corpay

Clinical Manager (RN) - Ambulatory Infusion Clinics - Days VCU Health

Clinical Manager (RN) - Ambulatory Infusion Clinic - Days VCU Health

Assistant Clinical Manager (RN) - Ambulatory Hematology and Oncology Clinic - Days VCU Health

Assurance Senior Manager bdo consulting

Nurse Manager - Transplant - Days VCU Health System

Maintenance Manager ( CB ) Levco Management LLC

PRODUCT SUPPORT ENGINEER MANAGER Carter Machinery Company, Inc

PROJECT MANAGER - CARTER GLOBAL POWER Carter Machinery Company, Inc

Facilities Manager (Prince George, VA) JABIL CIRCUIT, INC

Sr. Site Materials Manager (Prince George, VA) JABIL CIRCUIT, INC

Service Advisor Hendrick Automotive Group Corporate

Service Technician Hendrick Automotive Group Corporate

Operations Supervisor - ROS United Rentals

Area Sales Manager Lennar Homes

Customer Service Manager Alfa Laval AB

Customer Service Manager International Paper Co

Federal Reserve Financial Services Manager, Operations Customer Testing Services The Federal Reserve System

Manager, Claims Customer Service Genworth Financial Inc

Manager, Customer Service LTC Transactions Genworth Financial Inc

DMV CSC Assistant Manager II- Hopewell Customer Service Center-Position #04096 Commonwealth of Virginia

Manager, Claims Intake Customer Service Genworth Financial Inc

Customer Service - Self Storage Manager Public Storage

PT Nights & Weekends Customer Experience Manager The Michaels Companies Inc

Part Time Retail Customer Experience Manager (Nights & Weekends, Must Have Open Availability) The Michaels Companies Inc

Customer Experience Manager Five Below Inc

PT Customer Service Leader Food Lion

FT Customer Service Leader Food Lion

Customer Service Supervisor/Coordinator Holiday Barn Pet Resorts

Automotive Customer Success Manager VA/PA UVeye Ltd

Customer Service Supervisor - Personal Property Tax Richmond City Council Virginia

Customer Service Supervisor - Business Tax Richmond City Council Virginia

Sr, Manager Customer Success Genesys Cloud Services Inc

Customer Success Manager (High Touch) Proofpoint Inc

Customer Success Manager EverDriven

Customer Success Manager Thales SA

Senior Manager, Product Management - Customer Referrals Capital One Financial Corp

Customer Service Supervisor Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration.

Customer Success Manager Darwinbox Digital Solutions Pvt Ltd

Manager, Product Management - Customer Assist Observability Capital One Financial Corp

Customer Success Manager 3 Behavox Ltd.

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