542 Results for

Customer Experience Manager Jobs in Richmond, VA

Jobs

New!

Richmond, VA1 day ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

North Chesterfield, VA1 day ago

$90,000–$130,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Identify and manage project dependencies and critical path, regularly reviewing the output to track project performance and make necessary corrections.

New!

HENRICO, VA2 days ago

Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

New!

HENRICO, VA2 days ago

You’ll get it, with the chance to manage the entire food service program, including: inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. In this role, you’ll work behind- the-scenes to ensure proper staffing, products, customer service, food prep and kitchen execution is in place to make every order PERFECTION!

New!

Richmond, VA2 days ago

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements. Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

New!

Richmond, VA2 days ago

Monitor and assess liquidity needs related to Trusts, Reinsurance and Derivatives programs, ensuring adequate cash and collateral are available to meet demands. • Exceptional communication, analytical, and problem-solving abilities, with a talent for identifying root causes, understanding and articulating business dynamics, and exercising sound judgment.

New!

Richmond, VA2 days ago

Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management). We are committed to building the tax technical, analytical, critical thinking, communication and leadership skills of our professionals and have a robust training program to support individual development.

Ashland, VA11 days ago

Full-time
Employee

Establish and maintain effective relationships with local client base with particular emphasis on Architects, Civil Engineers, Commercial & Residential Developers, General Contractors, Health Care & Educational Institutions; Participate in networking events, trade shows, and local community organizations; Gather competitor information and market intelligence. Client Management: Enhance our client satisfaction ratings by providing thorough, professional service and maintaining continuous communications to build long-term relationships.

New!

Richmond, VA4 days ago

$45,000–$75,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Richmond, VA1 day ago

$128,542–$192,812 Per Year

The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow.".

New!

ASHLAND, VA2 days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Chester, VA2 days ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Richmond, VA6 days ago

$54,358–$77,655

The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.

Richmond, VA9 days ago

Provide leadership to project team including design engineering, project engineering, supply chain representative, and assigned workshop team members. Bachelor's degree from an accredited university or college OR a High School Diploma / GED with at least 4 years of experience in Manufacturing or relevant experience in Project Management.

New!

Mechanicsville, VA6 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.

New!

Midlothian, VA2 days ago

$75,000–$90,000

With your leadership, your team will work together to hit performancegoals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike. Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.

New!

Mechanicsville, VA4 days ago

$0.75–$1.25 Per Hour

Seeking candidates with a Bachelor's degree in Business, Engineering, Finance, or related field; Minimum nine years of experience in business development, sales, or commercial roles within power generation, energy infrastructure, or distributed energy; Experience with natural gas power generation, including turbines and/or reciprocating engines; Experience in data center markets; Experience supporting complex commercial negotiations; Financial modeling or project finance exposure. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Business Development Manager - Data Center for their Carter Global Power Division in Richmond, Virginia.

New!

Ashland, VA2 days ago

$24.50–$30.60

As an Assistant General Manager (AGM), you’re a hands-on leader who plays a key role in daily operations, team development, and driving results. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities.

Richmond, VA7 days ago

Provide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.

Richmond, VA11 days ago

$65–$71 Per Hour
Temporary
Contractor
Full-time

Provide leadership to project team including design engineering, project engineering, supply chain representative, and assigned workshop team members. Required QualificationsBachelor's degree from an accredited university or college OR a High School Diploma / GED with at least 4 years of experience in Manufacturing or relevant experience in Project Management.

New!

Richmond, VAToday

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

New!

Mechanicsville, VAToday

$0.75–$1.25 Per Hour

The PSD Senior Sales Manager is a critical leadership role responsible for accelerating growth and expanding Carter Machinery's market dominance across Power Systems solutions including prime and standby power generation, microgrids, switchgear, energy storage, distributed energy resources (DER), and ancillary power system offerings. This leader drives a high-performance selling culture, develops sales talent, and ensures Carter Machinery is the Power Systems provider of choice across key vertical markets (data centers, utilities, healthcare, manufacturing, federal government, and mission-critical infrastructure).

New!

Richmond, VA6 days ago

$80,000–$100,000 Per Year

This role is field-focused, requiring daily site visits and hands-on coordination, but also includes essential administrative responsibilities such as purchase order entry and schedule tracking. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management.

New!

Richmond, VA6 days ago

Full-time
Employee

Provide hands-on support by building or troubleshooting simple Canvas Apps and Power Automate flows when needed. Support training, workshops, and adoption efforts that empower business users to build apps and flows.

Mechanicsville, VA22 days ago

$0.75–$1.25 Per Hour

The Rental Sales Representative is responsible for promoting Caterpillar equipment and Allied product rental, affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc. We are currently offering a $5,000 sign-on bonus for Rental Sales Representative new hires, $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

New!

Richmond, VA2 days ago

Act as single point of contact and technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality team. Establish yourself as Project Engineering Manager to successfully deliver steam turbine projects in execution for Own Fleet Capital Parts and complex Upgrades, Engineering Studies, and valve solutions.

New!

Ruther Glen, VA2 days ago

$70,000–$70,000

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Richmond, VA30+ days ago

$65,000–$65,000

Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Bachelor’s degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.

Richmond, VA30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

Richmond, Virginia17 days ago

As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores).

Glen Allen, Virginia7 days ago

The Experience Manager executes the end-to-end experience strategy across their micro-market to drive seamless customer and employee experiences. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose.

Richmond, VA30+ days ago

If you're ready to make a significant impact, shape a department's future, and contribute to a positive company culture, come join a company with a fantastic leadership team and help them continue their success in 2024 and beyond! The Richmond Group USA has been engaged to find a dynamicCustomer Service Managerfor a distributor of industry-leading electrical components and industrial automation technologies.

Richmond, VA30+ days ago

$182,500–$208,300 Per Year

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). We’re building product-led solutions that balance security with productivity: zero-trust authentication that doesn’t interrupt workflow, enterprise software discovery that anticipates associate needs before they ask, and mobile device strategies that respect both corporate security and personal use.

Richmond, VA30+ days ago

$125,000–$152,000 Per Year

You will work closely with various teams throughout the organization, including Customer Operations (Servicing, Collections, Fraud), Engineering, Data, and Customer Insights, to gain insights into priorities, universal capability needs, and competitive advantages. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Richmond, VA30+ days ago

A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

Ashland, VA30+ days ago

Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.

Richmond, VA15 days ago

The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.

New!

Richmond, VA5 days ago

Remote

Full-time

We provide structured mentorship, training, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to focus on building meaningful client relationships while developing valuable career skills. For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States, including union members, credit union members, and veterans.

Richmond, VA30+ days ago

Build strong executive relationships (CHRO, CIO, CFO, COO, etc) across the account by leveraging your sales management team, leveraging UKG executive sponsors and leveraging in-person meetings and interactions. • Monitor account concerns through partnerships with assigned technical resources on customer needs, sentiment, challenges and adoption and partner for solutions that improve customer satisfaction and experience when necessary.

Glen Allen, VA17 days ago

Assist with the general work load of the property operations including but not limited to production of routine reports, procurement/purchase orders, web-based solution software, work orders, A/P and A/R processing, interaction with tenants, clients, and vendors. Assists with problem solving and on-site events at the building(s), direct participation of administrative and accounting paperwork and the communication of progress and/or areas requiring attention by management.

Midlothian, VA21 days ago

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.

New!

Richmond, VA6 days ago

That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

GLEN ALLEN, VA30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

Richmond, Virginia20 days ago

$60,000–$80,000 Per Year

The Store Manager regularly exercises independent judgment and discretion in managing store functions, including staffing (hiring, training, evaluating, scheduling, and performance management), financial performance, safety, and product quality. Therefore, the actual hours required may vary based on the successful management of key metrics such as labor demand optimization and completion of all administrative leadership functions.

Richmond, Virginia29 days ago

Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems. You will manage RFPs, Estimates, design, BIM, procurement, budget, deliverables, and client relations until the project is turned over to the project management team.

Ashland, Virginia7 days ago

$65,000–$75,000 Per Year

Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from the industry leader with almost 125 years as the best in pests.

New!

Richmond, VAToday

Remote

$91,270–$114,088 Per Year

This leader fosters a culture of inclusion, collaboration, and continuous growth, where individuals are supported in stepping into leadership roles and building fulfilling careers. This individual leads with empathy, cultivates potential, and actively creates pathways for growth, ensuring that all team members feel seen, heard, and empowered.

Richmond, Virginia30+ days ago

$100,000–$110,000 Per Year

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. We are looking to hear from dedicated and hard-working individuals that strive for excellence through development of teams.

Powhatan, VA30+ days ago

$50,000–$90,000

This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.

RICHMOND, VA15 days ago

The Food Service Manager will be a dynamic team player with a strong background in managing frontline staff and developing teams in any food service environment. This food service manager will oversee the residential program at the college and assist with catering and retail operations as needed.

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Customer Experience Manager Jobs in Richmond, VA

Jobs

Senior Project Manager - Data Center ConstructionJobot

Project ManagerJobot

Assistant Manager - Hospitality - #930Sheetz, Inc

Assistant Manager - Kitchen - #930Sheetz, Inc

Commercial Compliance Manager (LTCi)Genworth

Liquidity Planning & Analysis ManagerGenworth

Tax Compliance & Reporting ManagerGenworth

Branch ManagerHillis-Carnes

Business Development ManagerVaco LLC

Sr Electrical Engineering Manager (Temp 2 years)The LEGO Group

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Center Clinical ManagerChenMed

Project ManagerAxelon Services Corporation

Assistant ManagerValvoline Inc

General ManagerWawa, Inc.

BUSINESS DEVELOPMENT MANAGER - DATA CENTERCarter Machinery Company, Inc

Assistant General ManagerWawa, Inc.

Territory ManagerAxelon Services Corporation

Project ManagerUS Tech Solutions, Inc.

Property ManagerUS AMR-Jones Lang LaSalle Americas, Inc.

POWER SYSTEMS DIVISION (PSD) SENIOR SALES MANAGERCarter Machinery Company, Inc

Construction Project ManagerCava Companies

Program Manager - Power Platform (Business Enablement)V-Soft Consulting Group, Inc.

RENTAL SALES REPRESENTATIVECarter Machinery Company, Inc

Mechanical Design EngineerAxelon Services Corporation

Food Service DirectorHealthcare Services Group, Inc.

Assistant Branch Manager - Previous Experience in Big Box Retail is EssentialCarrie Rikon & Associates

Manager of Research and Insights, Product ExperienceCardinal Health

Retail Experience Manager - Chesterfield VABest Buy

Experience Manager - Glen Allen VABest Buy

Customer Service ManagerWork Rocket

Senior Manager, Product Management- Associate ExperienceDiscover Financial Services

Senior Product Manager, Customer PaymentsMission Lane

Enterprise Customer Account ManagerUKG

Customer Care Coordinator - Order Experience INumotion

Manager, Customer SuccessVerint Systems, Inc.

Customer Relations Enrollment ManagerAO Globe Life

Customer Account Manager 3UKG

Assistant Property ManagerThalhimer

T-Mobile - Retail Assistant Manager - Midlothian, VAUnited Wireless

Field Sales Manager 1, Small BusinessComcast Corporation

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Store ManagerRoyal Farms

Electrical Preconstruction Manager - Data Center ProjectsMiller Electric Company

Service Manager (Will Train)Orkin

Manager, Professional Services EngineeringRocket Software

Regional Sales ManagerOrkin

Facility Solutions ManagerCity Wide Facility Solutions

Food Service Manager 2Sodexo

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