2,655 Results for

Customer Service Manager Jobs in Richmond, VA

Jobs

New!

Richmond, VA5 days ago

$130,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.

Richmond, VA7 days ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Richmond, VA30+ days ago

Full-time
Employee

Build and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.

New!

RICHMOND, VA1 day ago

You’ll get it, with the chance to manage the entire food service program, including: inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. In this role, you’ll work behind- the-scenes to ensure proper staffing, products, customer service, food prep and kitchen execution is in place to make every order PERFECTION!

New!

RUTHER GLEN, VA1 day ago

li>Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

New!

Richmond, VA4 days ago

$24–$30

This is a hands-on leadership role responsible for ensuring the facility runs smoothly, safely, and efficiently while providing a high level of service to internal stakeholders. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

Richmond, VA11 days ago

$45,143.26–$108,746 Per Year

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

New!

Prince George, VA4 days ago

b>How Will You Make an Impact?

As an Inventory Control Manager at our Prince George, VA facility, you will play a critical leadership role in the launch of a new manufacturing site producing large, complex, and heavy equipment. Your leadership will ensure accurate material flow, inventory integrity, and operational readiness while supporting customer commitments and driving continuous improvement across the facility.

Richmond, VA14 days ago

li>In collaboration with other ambulatory leadership directs the acquisition and allocation of human, material, and financial resources to ensure utilization in an appropriate and cost-effective manner.

Management of a building or multiple smaller locations to include facility management, local vendor contracts, space management, staffing plans, supply mgmt.

New!

Tuckahoe, VA3 days ago

Maintenance Manager (CB) Salary: Compensation is commensurate with experience Reports to: Regional Property Manager Discount: Up to 50% off rent discount (restrictions apply) Job Description Levco is currently looking for a Maintenance Manager for a 338-unit property in Richmond, VA. The Maintenance Manager will also be responsible for completing work orders and maintenance projects in a timely and efficient manner, scheduling and managing contractors, and maintaining a safe working environment will also be required.

New!

RICHMOND, VA1 day ago

$81,685–$105,710

What You Bring:

Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. What You'll Do:
- Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.

New!

Prince George, VA4 days ago

li>Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.

Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.

New!

Prince George, VA4 days ago

Recommends process and supply chain initiatives to lower inventory costs (hubbing, JIT, optimum manufacturing lot sizes, alternate transportation methodologies, etc.). · Develops and supervises solid product launch plans for new business, and transition plans for products being transferred between Jabil manufacturing sites.

Richmond, Virginia30+ days ago

Full-time

Rick Hendrick Chevrolet Buick GMC

Location: 12050 W Broad Street, Richmond, Virginia 23233. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.

Richmond, Virginia30+ days ago

Full-time

Rick Hendrick Chevrolet Buick GMC

Location: 12050 W Broad Street, Richmond, Virginia 23233. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Richmond, VA10 days ago

$45,143.26–$108,746 Per Year
Full-time

p>Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

New!

Richmond, VAToday

$110,000–$130,000 Per Year

li>Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Richmond, VA30+ days ago

$110,000–$130,000 Per Year

p>• Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Petersburg, VA30+ days ago

$69,500–$92,600 Per Year

With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.

Richmond, Virginia30+ days ago

ul>

2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.

Richmond, VA26 days ago

The Long Term Care Contact Center is undergoing meaningful transformation-and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements.

Richmond, VA25 days ago

li>

Communicate effectively with employees and use reporting tools to coach, motivate and hold individuals and the team accountable to meet or exceed service goals, improve productivity, support personal and professional development and deliver world-class customer service. In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers.

Hopewell, VA17 days ago

$63,000–$72,450 Per Year

The Assistant Manager assists the CSC Manager and directly supervises staff in the delivery of a full range of DMV services including driver licensing, vehicle registration and titling, tax collection, dealer services, and motor carrier services. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.

New!

Richmond, VA2 days ago

Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications.

Mechanicsville, VA27 days ago

Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Glen Allen, VA20 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Midlothian, VA30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

VA30 days ago

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Richmond, VA30+ days ago

$85,000–$105,000 Per Year

p>With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.

Richmond, VA18 days ago

p>This workplace is typified as moderately physically demanding - lots of walking, lots of standing, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.*Earn an additional $2/hr on weekends and major holidays!

VA13 days ago
$130,500–$229,500 Per Year
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. At Genesys, we help organizations deliver empathetic, AI powered customer experiences at global scale, and this role ensures customers fully realize that value across their lifecycle.

Virginia, VA30+ days ago
Successful candidates will have outstanding communication skills with a proven track record of successfully interacting with customers regarding business and technical interests alike; a strong technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with little or no direction, and above all a passion for ensuring a world class customer experience. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

New!
Virginia Remote Work, VA5 days ago
Remote
$120,000–$135,000 Per Year
Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

Richmond, VA20 days ago
$25.57–$47.98 Per Hour
5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled.

VA30+ days ago
Remote
This role leverages a hybrid motion model, blending high-touch, time-based milestones (e.g., onboarding, mid-term health checks, pre-renewal planning) with trigger-based engagement (e.g., sudden increases or decreases in usage, new stakeholder activity, product adoption patterns) with a digital lead engagement for other points of the customer journey. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.

Virginia, VA30+ days ago
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. In this role, you'll be responsible for the end-to-end coordination and execution of functional deliverables during the delivery stage, priming your customer for long-term success.

Richmond, VA21 days ago
Remote
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EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle.

Richmond, Virginia18 days ago
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From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades.
The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration.

VA30+ days ago
$182,500–$208,300 Per Year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

New!
Richmond, VAToday
$182,500–$208,300 Per Year
li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

Mechanicsville, VA30+ days ago
The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.

VA30+ days ago
$164,800–$188,100 Per Year
li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.

New!
Richmond, VA2 days ago
Remote
$138,100–$157,700 Per Year
li>
Operational Excellence: Support and in some cases lead moderate to large horizontal priorities and special projects across the team; Ensure the right metrics are in place to track and manage priorities, outcomes, risks, budgets, and etc.
Executive support and team culture: play an integral role in enhancing our intentional, team-oriented organizational culture and facilitate a management system to ensure organizational effectiveness; Lead initiatives to address associate engagement strategies.

Richmond, VA30+ days ago
$124,000–$138,000 Per Year
If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

New!
Richmond, Virginia6 days ago
p>One of the following is required: Certified Registered Central Service Technician (CRCST), Healthcare Sterile Processing Association (HSPA) (required) or Certified Sterile Processing and Distribution Technician (CSPDT), Certification Board for Sterile Processing and Distribution (CBSPD) (required).
As a Bon Secours associate, you’re part of a Mission that matters.

VA30+ days ago
$88,924–$120,046 Per Year
p>Bachelor's degree in recreation, history, marketing, or a related field; seven years of experience in marketing, special events, community engagement, and annual marketing campaigns; and three years of direct supervision and management experience; or an equivalent combination of training and experience. Based on the Virginia point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.

New!
Richmond, VA4 days ago
$177,700–$202,800 Per Year
p>Your Responsibilities:
Embedded within the senior leadership team of one or more lines of business, HRBPs are accountable for leading and delivering strategic talent initiatives, including:
Strategic workforce planning, including succession planning.
Partner with Employee Relations, DIB, Learning & Development, Talent Acquisition, HR Operations, Compensation, People Analytics and Enterprise HR to develop solutions which attract, retain, and motivate world class talent.

Richmond, VA30+ days ago
li>Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) .

VA30+ days ago
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

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Customer Service Manager Jobs in Richmond, VA

Senior Project Manager – Data Center Construction Jobot

Senior Project Manager - Data Center Construction Jobot

Associate National Account Manager Company Confidential

Assistant Manager - Kitchen - #835 Sheetz, Inc

Assistant Manager - Hospitality - #747 Sheetz, Inc

Facilities Manager Kforce Inc.

Area Sales Manager Lennar Corporation

Inventory Control Manager (Prince George, VA) JABIL CIRCUIT, INC

Nurse Manager - Transplant - Days VCU Health System

Maintenance Manager ( CB ) Levco Management LLC

Catering Manager 4 Sodexo

Facilities Manager (Prince George, VA) JABIL CIRCUIT, INC

Sr. Site Materials Manager (Prince George, VA) JABIL CIRCUIT, INC

Service Advisor Hendrick Automotive Group Corporate

Service Technician Hendrick Automotive Group Corporate

Area Sales Manager Lennar Homes

Customer Service Manager Alfa Laval Mid Europe GmbH

Customer Service Manager Alfa Laval AB

Customer Service Manager International Paper Co

Manager, Claims Customer Service Genworth Financial

Manager, Customer Service LTC Transactions Genworth Financial Inc

Manager, Claims Intake Customer Service Genworth Financial Inc

DMV CSC Assistant Manager II- Hopewell Customer Service Center-Position #04096 Commonwealth of Virginia

FT Assistant Manager Customer Service Food Lion

Customer Service - Self Storage Manager Public Storage

Customer Experience Manager Five Below Inc

PT Nights & Weekends Customer Experience Manager The Michaels Companies Inc

Part Time Retail Customer Experience Manager (Nights & Weekends, Must Have Open Availability) The Michaels Companies Inc

Automotive Customer Success Manager VA/PA UVeye Ltd

Customer Service Supervisor/Coordinator Holiday Barn Pet Resorts

Sr, Manager Customer Success Genesys Cloud Services Inc

Customer Success Manager (High Touch) Proofpoint Inc

Customer Success Manager (East Coast Remote) Motorola Solutions Inc

Customer Service Supervisor - Personal Property Tax Richmond City Council Virginia

Customer Service Supervisor - Business Tax Richmond City Council Virginia

Customer Success Manager Thales SA

Customer Success Manager 3 Behavox Ltd.

Customer Success Manager EverDriven

Customer Service Supervisor Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk operations with an emphasis on member service and overall gym administration.

Senior Manager, Product Management - Customer Referrals Capital One Financial Corp

Senior Manager, Product Management - Card Core Customer Data Management Capital One

Customer Success Manager Darwinbox Digital Solutions Pvt Ltd

Manager, Product Management - Customer Assist Observability Capital One Financial Corp

Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible) Capital One Financial Corp

Customer Success Manager, Axon 911 Axon Enterprise Inc

Manager Sterile Processing - Richmond Health Source Shared Services Bon Secours Mercy Health

Division Manager - Communications, Customer Experience, History, and Special Events County of Chesterfield Virginia

Senior Manager, HR Business Partner- Customer Channels Capital One Financial Corp

Sales & Service Manager - Short Pump Town Center Alo LLC

Food Service Manager - Randolph-Macon College Dining Aramark

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