Service Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Aviation Front Desk Customer Service Representative - Full Time Job - Atlantic Aviation Fbo Inc.Aviation Front Desk Customer Service Representative - Full Time Job -New Windsor, NYIn this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Front desk / Reception / Cafe / Customer Service Associate Spa 23 Fitness and LifestyleFront desk / Reception / Cafe / Customer Service AssociatePompton Plains, NJMonitor inventory levels and let management know when orders for supplies are needed, ensuring that stock is maintained and at appropriate levels. Manage the front desk area, including taking phone calls, scheduling appointments, and maintaining a tidy and organized workspace.
Customer Service Representative/ Front Desk Cashier Pequa Bowling Alley CorpCustomer Service Representative/ Front Desk Cashiermassapequa, NYIn this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. Proven work experience as a Receptionist, Front Office Representative or similar role.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to NYPA. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid IncPart-Time Bilingual (Italian/English) Service Desk AnalystNYProvide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/ O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo – password unlock\resets, Enterprise\departmental applications specific to Client. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskNew York, NY$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
IT Service Desk Technician I SageSure Insurance Managers LLCIT Service Desk Technician IJersey City, NJp>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Service Desk Analyst #26-12881 US Tech Solutions, Inc.Service Desk Analyst #26-12881White plains- Westchester, NY$29–$29 / hourThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.
NewService Desk Analyst InfoPeopleService Desk AnalystWhite Plains, NYMinimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo password unlock / resets Enterprise\departmental applications specific to NYPA Periodically support other IT Groups as needed Education & Certifications. Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills.Team Lead, Enterprise Service Desk Abacus Group, LLCTeam Lead, Enterprise Service DeskNewark, NJThe role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35strong>Project Overview:This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support.Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.Service Desk Analyst Altera Digital HealthService Desk AnalystEast Meadow, New York$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Engineer, Enterprise Service Desk Abacus Group, LLCEngineer, Enterprise Service DeskNewark, NJp>Job Summary: Abacus's Engineer, Enterprise Service Desk role is responsible for the design and implementation of customer facing and internal systems, including public and private cloud environments as well as on premise infrastructure and telephony systems, all while providing a world class client experience daily. Lead teams on large, complex projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configurations, SAN setups, etc.).Service Desk Technician Five Rivers ITService Desk TechnicianFair Lawn, New JerseyWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.Security Officer Guest Services Desk Allied UniversalSecurity Officer Guest Services DeskMontrose, NY$21.59–$22.59 / hourJoin Allied Universal as a Front Desk professional at a government location, where you will help support a welcoming presence, manage access activity, observe and report security-related concerns, and deliver outstanding customer service and communication. In this highly visible role, you will embody our values of agility, reliability, innovation, teamwork, and integrity while helping create a professional and people-first experience for all visitors and staff.Security Officer Visitor Services Desk Allied UniversalSecurity Officer Visitor Services DeskBethpage, NYJoin Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Professional, where you will welcome visitors, manage access points, support badge processes, and help promote a professional environment through strong communication and customer service. Answer phones, greet employees and guests, provide directions, and support front desk operations for a fast-paced media, telecom, and technology-focused location.Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.Service Desk Administrator Daylight TransportService Desk AdministratorJersey City, NJp>The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).IT Service Desk Analyst - VN2730 MAREX Group LimitedIT Service Desk Analyst - VN2730New York, NY$75,000–$110,000 / yearApplications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.Service Desk Manager Solarus Technologies IncService Desk ManagerNew York, New York$85,000–$115,000p>We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.Service Desk Analyst Altera Digital Health IncService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.NewService Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.Service Desk Receptionist Part Time Healthtrax Fitness & WellnessService Desk Receptionist Part TimeGarden City, New YorkHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearp>Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistElmont, NY$37.34–$42 / hourp>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.Service Desk Analyst Metropolitan Jewish Health SystemService Desk AnalystNew York, NY$55,733.90–$69,667.37 / yearReq #: 3922 Job ID: 15332 Job Location: New York, NY Zip Code: 10041 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Office-based Salary: $55,733.90 MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, NY$25–$29 / hourli>Independently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. In addition to intake and ticket creation, the Analyst performs first-level troubleshooting and independently resolves routine technical issues that do not require escalation, while escalating more complex matters with appropriate documentation.Senior Service Desk Specialist Prudential Financial IncSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ) Prudential FinancialSenior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)Newark, New Jerseyul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred—demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.Service Desk Technician Five Rivers IT, Inc.Service Desk TechnicianFair Lawn, NJFull timep>We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerNY$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistNJ$30.98–$40 / hourp>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimePlainview, NY$16–$21 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorDanbury, CT$16–$20 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .Service Desk Support Analyst Cognizant Technology Solutions CorpService Desk Support AnalystNYThis entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYonkers, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimePlainview, NY$16–$21 / hourp>You Will: • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments • Assist in appointment confirmations and patient outreach in partnership with Doctor availability • Be a multitasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff duties as needed • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) • Collaborate with doctor(s) and team members to provide seamless patient experience. About You: • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff • Flexible, nimble and agile mindset with the ability to wear multiple hats • Friendly, caring, and patient-centric person who thrives in a fast-paced environment • Team player who is willing to collaborate to provide the best patient experience • Computer Savvy with excellent oral and written communication skills • Professional attitude and ability to problem solve and respond to patient service requests.Senior Service Desk Specialist PGIM Global High Yield FundSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.Service Desk Team Lead Steven Madden LtdService Desk Team LeadLong Island City, NY$66,000–$70,000 / yearHands -on expertise with: Windows and Mac OS environments, Active Directory / Azure AD, Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and ITSM platforms (ServiceNow). The Service Desk Team Lead is responsible for overseeing daily IT support operations, ensuring high-quality technical assistance across corporate, retail, and distribution environments.NewGuest Services Representative - Info Desk (Per Diem) Northwell HealthGuest Services Representative - Info Desk (Per Diem)Danbury, CT$17–$20 / hourNorthwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.NewR&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerStamford, CT$91,000–$321,500 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.Service Desk Technician Eliassen GroupService Desk TechnicianStamford, Connecticut$28–$33 / hourFor nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. About Eliassen Group:Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions.12345678910Similar Job SearchesCustomer Experience Manager JobsCustomer Service Manager JobsCustomer Service Desk JobsCustomer Service Desk JobsCustomer Service Desk JobsStand out to leading employers.Upload your resume and let employers find you for new Customer Service Desk job openings. 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Team Lead, Enterprise Service Desk Abacus Group, LLCTeam Lead, Enterprise Service DeskNewark, NJThe role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.
Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35strong>Project Overview:This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support.
Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Service Desk Analyst Altera Digital HealthService Desk AnalystEast Meadow, New York$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Engineer, Enterprise Service Desk Abacus Group, LLCEngineer, Enterprise Service DeskNewark, NJp>Job Summary: Abacus's Engineer, Enterprise Service Desk role is responsible for the design and implementation of customer facing and internal systems, including public and private cloud environments as well as on premise infrastructure and telephony systems, all while providing a world class client experience daily. Lead teams on large, complex projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configurations, SAN setups, etc.).
Service Desk Technician Five Rivers ITService Desk TechnicianFair Lawn, New JerseyWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.
Security Officer Guest Services Desk Allied UniversalSecurity Officer Guest Services DeskMontrose, NY$21.59–$22.59 / hourJoin Allied Universal as a Front Desk professional at a government location, where you will help support a welcoming presence, manage access activity, observe and report security-related concerns, and deliver outstanding customer service and communication. In this highly visible role, you will embody our values of agility, reliability, innovation, teamwork, and integrity while helping create a professional and people-first experience for all visitors and staff.
Security Officer Visitor Services Desk Allied UniversalSecurity Officer Visitor Services DeskBethpage, NYJoin Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Professional, where you will welcome visitors, manage access points, support badge processes, and help promote a professional environment through strong communication and customer service. Answer phones, greet employees and guests, provide directions, and support front desk operations for a fast-paced media, telecom, and technology-focused location.
Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.
Service Desk Administrator Daylight TransportService Desk AdministratorJersey City, NJp>The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).
IT Service Desk Analyst - VN2730 MAREX Group LimitedIT Service Desk Analyst - VN2730New York, NY$75,000–$110,000 / yearApplications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Service Desk Manager Solarus Technologies IncService Desk ManagerNew York, New York$85,000–$115,000p>We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.
Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Analyst Altera Digital Health IncService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearli>Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
NewService Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Receptionist Part Time Healthtrax Fitness & WellnessService Desk Receptionist Part TimeGarden City, New YorkHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.
Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearp>Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistElmont, NY$37.34–$42 / hourp>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.
Service Desk Analyst Metropolitan Jewish Health SystemService Desk AnalystNew York, NY$55,733.90–$69,667.37 / yearReq #: 3922 Job ID: 15332 Job Location: New York, NY Zip Code: 10041 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Office-based Salary: $55,733.90 MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.
IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, NY$25–$29 / hourli>Independently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. In addition to intake and ticket creation, the Analyst performs first-level troubleshooting and independently resolves routine technical issues that do not require escalation, while escalating more complex matters with appropriate documentation.
Senior Service Desk Specialist Prudential Financial IncSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.
Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ) Prudential FinancialSenior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)Newark, New Jerseyul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred—demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.
Service Desk Technician Five Rivers IT, Inc.Service Desk TechnicianFair Lawn, NJFull timep>We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.
Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerNY$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistNJ$30.98–$40 / hourp>While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimePlainview, NY$16–$21 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorDanbury, CT$16–$20 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed .
Service Desk Support Analyst Cognizant Technology Solutions CorpService Desk Support AnalystNYThis entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.
Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYonkers, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimePlainview, NY$16–$21 / hourp>You Will: • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments • Assist in appointment confirmations and patient outreach in partnership with Doctor availability • Be a multitasker by managing multiple phone lines, greeting patients and walk-ins, scheduling appointments and assisting office staff duties as needed • Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) • Collaborate with doctor(s) and team members to provide seamless patient experience. About You: • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks • Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff • Flexible, nimble and agile mindset with the ability to wear multiple hats • Friendly, caring, and patient-centric person who thrives in a fast-paced environment • Team player who is willing to collaborate to provide the best patient experience • Computer Savvy with excellent oral and written communication skills • Professional attitude and ability to problem solve and respond to patient service requests.
Senior Service Desk Specialist PGIM Global High Yield FundSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.
Service Desk Team Lead Steven Madden LtdService Desk Team LeadLong Island City, NY$66,000–$70,000 / yearHands -on expertise with: Windows and Mac OS environments, Active Directory / Azure AD, Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and ITSM platforms (ServiceNow). The Service Desk Team Lead is responsible for overseeing daily IT support operations, ensuring high-quality technical assistance across corporate, retail, and distribution environments.
NewGuest Services Representative - Info Desk (Per Diem) Northwell HealthGuest Services Representative - Info Desk (Per Diem)Danbury, CT$17–$20 / hourNorthwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
NewR&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLPR&I Managed Services Deals Desk Senior ManagerStamford, CT$91,000–$321,500 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.
Service Desk Technician Eliassen GroupService Desk TechnicianStamford, Connecticut$28–$33 / hourFor nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. About Eliassen Group:Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions.