Service Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Aviation Front Desk Customer Service Representative - Full Time Job - Atlantic Aviation Fbo Inc.Aviation Front Desk Customer Service Representative - Full Time Job -Teterboro, NJIn this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!
Front desk / Reception / Cafe / Customer Service Associate Spa 23 Fitness and LifestyleFront desk / Reception / Cafe / Customer Service AssociatePompton Plains, NJMonitor inventory levels and let management know when orders for supplies are needed, ensuring that stock is maintained and at appropriate levels. Manage the front desk area, including taking phone calls, scheduling appointments, and maintaining a tidy and organized workspace.
Customer Service Representative/ Front Desk Cashier Pequa Bowling Alley CorpCustomer Service Representative/ Front Desk Cashiermassapequa, NYIn this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. Proven work experience as a Receptionist, Front Office Representative or similar role.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYRemoteSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).
Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid IncPart-Time Bilingual (Italian/English) Service Desk AnalystNYProvide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskNew York, NY$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
IT Service Desk Technician I SageSure Insurance Managers LLCIT Service Desk Technician IJersey City, NJp>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
NewService Desk Analyst (1 PM - 8 PM) Cleary Gottlieb Steen & Hamilton LLPService Desk Analyst (1 PM - 8 PM)New York, NY$85,000–$90,000 / yearParticipate on project teams including small to large-size projects, effectively meet project milestones, deadlines, and target dates; work closely with project managers to understand defined and scheduled tasks. The Service Desk Analyst builds and maintains positive relationships throughout the Firm by minimizing and eliminating disruptions due to technology and incorporating confident and friendly communication skills into interactions with attorneys and staff.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst #26-12881 US Tech Solutions, Inc.Service Desk Analyst #26-12881White plains- Westchester, NY$29–$29 / hourThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.
Team Lead, Enterprise Service Desk Abacus Group, LLCTeam Lead, Enterprise Service DeskNewark, NJThe role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.
NewService Desk Analyst InfoPeopleService Desk AnalystWhite Plains, NYMinimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo password unlock / resets Enterprise\departmental applications specific to NYPA Periodically support other IT Groups as needed Education & Certifications. Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills.Service Desk Analyst Altera Digital HealthService Desk AnalystEast Meadow, New York$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.Service Desk Technician Five Rivers ITService Desk TechnicianFair Lawn, New JerseyWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.Engineer, Enterprise Service Desk Abacus Group, LLCEngineer, Enterprise Service DeskNewark, NJp>Job Summary: Abacus's Engineer, Enterprise Service Desk role is responsible for the design and implementation of customer facing and internal systems, including public and private cloud environments as well as on premise infrastructure and telephony systems, all while providing a world class client experience daily. Lead teams on large, complex projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configurations, SAN setups, etc.).IT Service Desk Analyst - VN2730 MAREX Group LimitedIT Service Desk Analyst - VN2730New York, NY$75,000–$110,000 / yearApplications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.Service Desk Manager Solarus Technologies IncService Desk ManagerNew York, New York$85,000–$115,000p>We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearAbacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Service Desk Analyst Metropolitan Jewish Health SystemService Desk AnalystNew York, NY$55,733.90–$69,667.37 / yearReq #: 3922 Job ID: 15332 Job Location: New York, NY Zip Code: 10041 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Office-based Salary: $55,733.90 MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.Service Desk Technician Five Rivers IT, Inc.Service Desk TechnicianFair Lawn, NJFull timeWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.Service Desk Administrator Daylight TransportService Desk AdministratorJersey City, NJp>The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.Security Officer Visitor Services Desk Allied UniversalSecurity Officer Visitor Services DeskBethpage, NYJoin Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Professional, where you will welcome visitors, manage access points, support badge processes, and help promote a professional environment through strong communication and customer service. Answer phones, greet employees and guests, provide directions, and support front desk operations for a fast-paced media, telecom, and technology-focused location.Security Officer Guest Services Desk Allied UniversalSecurity Officer Guest Services DeskMontrose, NY$21.59–$22.59 / hourJoin Allied Universal as a Front Desk professional at a government location, where you will help support a welcoming presence, manage access activity, observe and report security-related concerns, and deliver outstanding customer service and communication. In this highly visible role, you will embody our values of agility, reliability, innovation, teamwork, and integrity while helping create a professional and people-first experience for all visitors and staff.Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.NewService Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.Service Desk Analyst Altera Digital Health IncService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.Service Desk Support Specialist New York Racing AssociationService Desk Support SpecialistElmont, New YorkThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.Service Desk Receptionist Part Time Healthtrax Fitness & WellnessService Desk Receptionist Part TimeGarden City, New YorkHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.Service Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourFull timeJob Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.Senior Service Desk Specialist Prudential Financial IncSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, NY$25–$29 / hourIndependently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. In addition to intake and ticket creation, the Analyst performs first-level troubleshooting and independently resolves routine technical issues that do not require escalation, while escalating more complex matters with appropriate documentation.Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ) Prudential FinancialSenior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)Newark, New Jerseyul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred—demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorAstoria, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeMassapequa, NY$16–$21 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistNY$30.98–$40 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerNY$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.Service Desk Support Analyst Cognizant Technology Solutions CorpService Desk Support AnalystNYThis entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYonkers, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeNew York, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.Senior Service Desk Specialist PGIM Global High Yield FundSenior Service Desk SpecialistNewark, NJExperience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.Customer Service Clerk (PT) Uncle Giuseppe's, IncCustomer Service Clerk (PT)Ramsey, NJAssist customers at the service desk with questions, concerns, and product inquiries • Open and maintain customer loyalty accounts by accurately recording account information • Resolve product or service issues by clarifying concerns, identifying solutions, and ensuring timely resolution • Process customer refunds and exchanges in accordance with store policies • Answer incoming calls and assist customers with account or product-related inquiries • Build trusted relationships through open, friendly, and professional communication • Handle customer complaints with empathy and efficiency, providing follow-up when necessary • Follow all communication procedures, guidelines, and store policies • Greet customers warmly and ensure each guest leaves satisfied • Process payment transactions and assist with various front-end duties • Perform additional tasks and responsibilities as assigned by management. Uncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere.Customer Service Clerk (FT) Uncle Giuseppe's, IncCustomer Service Clerk (FT)NYUncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere. This role is perfect for someone who enjoys creating positive customer experiences and working as part of a dedicated, energetic team.Service Desk Team Lead Steven Madden LtdService Desk Team LeadLong Island City, NY$66,000–$70,000 / yearHands -on expertise with: Windows and Mac OS environments, Active Directory / Azure AD, Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and ITSM platforms (ServiceNow). The Service Desk Team Lead is responsible for overseeing daily IT support operations, ensuring high-quality technical assistance across corporate, retail, and distribution environments.12345678910Similar Job SearchesCustomer Experience Manager Jobs in Valhalla, NYCustomer Service Manager Jobs in Valhalla, NYCustomer Service Desk Jobs in New York, NYCustomer Service Desk Jobs in Queens, NYCustomer Service Desk Jobs in Brooklyn, NYStand out to leading employers.Upload your resume and let employers find you for new Customer Service Desk job openings. Plus, receive relevant job matches delivered straight to your inbox.Send Us Your ResumeCreate A Free Account
Service Desk Analyst Altera Digital HealthService Desk AnalystEast Meadow, New York$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Service Desk Technician Five Rivers ITService Desk TechnicianFair Lawn, New JerseyWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.
Engineer, Enterprise Service Desk Abacus Group, LLCEngineer, Enterprise Service DeskNewark, NJp>Job Summary: Abacus's Engineer, Enterprise Service Desk role is responsible for the design and implementation of customer facing and internal systems, including public and private cloud environments as well as on premise infrastructure and telephony systems, all while providing a world class client experience daily. Lead teams on large, complex projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configurations, SAN setups, etc.).
IT Service Desk Analyst - VN2730 MAREX Group LimitedIT Service Desk Analyst - VN2730New York, NY$75,000–$110,000 / yearApplications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Service Desk Manager Solarus Technologies IncService Desk ManagerNew York, New York$85,000–$115,000p>We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company. This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.
Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearAbacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Service Desk Analyst Harris Computer SystemsService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Analyst Metropolitan Jewish Health SystemService Desk AnalystNew York, NY$55,733.90–$69,667.37 / yearReq #: 3922 Job ID: 15332 Job Location: New York, NY Zip Code: 10041 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Office-based Salary: $55,733.90 MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.
Service Desk Technician Five Rivers IT, Inc.Service Desk TechnicianFair Lawn, NJFull timeWe are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.
Service Desk Administrator Daylight TransportService Desk AdministratorJersey City, NJp>The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).
Service Desk Agent Second-61 LLCService Desk AgentNYRemotep>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.
Systems Analyst, Service Desk Empire State Realty TrustSystems Analyst, Service DeskNew York, New York$90,000–$100,000 / yearSupport and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.
Security Officer Visitor Services Desk Allied UniversalSecurity Officer Visitor Services DeskBethpage, NYJoin Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Professional, where you will welcome visitors, manage access points, support badge processes, and help promote a professional environment through strong communication and customer service. Answer phones, greet employees and guests, provide directions, and support front desk operations for a fast-paced media, telecom, and technology-focused location.
Security Officer Guest Services Desk Allied UniversalSecurity Officer Guest Services DeskMontrose, NY$21.59–$22.59 / hourJoin Allied Universal as a Front Desk professional at a government location, where you will help support a welcoming presence, manage access activity, observe and report security-related concerns, and deliver outstanding customer service and communication. In this highly visible role, you will embody our values of agility, reliability, innovation, teamwork, and integrity while helping create a professional and people-first experience for all visitors and staff.
Service Desk Analyst BXP IncService Desk AnalystNY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
NewService Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Analyst Altera Digital Health IncService Desk AnalystEast Meadow, NY$50,000–$73,000 / yearKnowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Service Desk Support Specialist New York Racing AssociationService Desk Support SpecialistElmont, New YorkThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.
Service Desk Receptionist Part Time Healthtrax Fitness & WellnessService Desk Receptionist Part TimeGarden City, New YorkHealthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.
Service Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourFull timeJob Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.
Senior Service Desk Specialist Prudential Financial IncSenior Service Desk SpecialistNewark, NJul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.
IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, NY$25–$29 / hourIndependently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. In addition to intake and ticket creation, the Analyst performs first-level troubleshooting and independently resolves routine technical issues that do not require escalation, while escalating more complex matters with appropriate documentation.
Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ) Prudential FinancialSenior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)Newark, New Jerseyul>Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred—demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorAstoria, NY$16–$21 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeMassapequa, NY$16–$21 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Accounting Service Desk Specialist DLA Piper LLP (US)Accounting Service Desk SpecialistNY$30.98–$40 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.
Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLPScale Engineering Services - Pricing Desk Senior ManagerNY$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.
Service Desk Support Analyst Cognizant Technology Solutions CorpService Desk Support AnalystNYThis entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYonkers, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeNew York, NY$16–$21 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Senior Service Desk Specialist PGIM Global High Yield FundSenior Service Desk SpecialistNewark, NJExperience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.
Customer Service Clerk (PT) Uncle Giuseppe's, IncCustomer Service Clerk (PT)Ramsey, NJAssist customers at the service desk with questions, concerns, and product inquiries • Open and maintain customer loyalty accounts by accurately recording account information • Resolve product or service issues by clarifying concerns, identifying solutions, and ensuring timely resolution • Process customer refunds and exchanges in accordance with store policies • Answer incoming calls and assist customers with account or product-related inquiries • Build trusted relationships through open, friendly, and professional communication • Handle customer complaints with empathy and efficiency, providing follow-up when necessary • Follow all communication procedures, guidelines, and store policies • Greet customers warmly and ensure each guest leaves satisfied • Process payment transactions and assist with various front-end duties • Perform additional tasks and responsibilities as assigned by management. Uncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere.
Customer Service Clerk (FT) Uncle Giuseppe's, IncCustomer Service Clerk (FT)NYUncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere. This role is perfect for someone who enjoys creating positive customer experiences and working as part of a dedicated, energetic team.
Service Desk Team Lead Steven Madden LtdService Desk Team LeadLong Island City, NY$66,000–$70,000 / yearHands -on expertise with: Windows and Mac OS environments, Active Directory / Azure AD, Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and ITSM platforms (ServiceNow). The Service Desk Team Lead is responsible for overseeing daily IT support operations, ensuring high-quality technical assistance across corporate, retail, and distribution environments.