Senior Communications Manager, Forward Deployed Engineering

Imagine being the strategic force behind how AWS Professional Services (ProServe) and Forward Deployed Engineering (FDE) connect with the world. As a Sr Executive Communications Manager, you"ll shape the external narrative that positions our organization as the leader in enterprise AI transformation and innovation - and orchestrate how that story comes to life.

You"ll work at the intersection of strategic communications, market positioning, and cross-functional coordination, identify the stories worth telling, package them into compelling narratives, and work with partner teams to amplify ProServe and FDE"s leadership in AI-enhanced delivery, specialized solutions, and deep technical expertise.

Key job responsibilities

Drive Strategic Engagement Programs

• Develop communications strategies that position ProServe and FDE as leaders in enterprise AI transformation and forward-deployed engineering,
• Define measurement requirements for communications initiatives
• Identify and capture delivery outcomes, customer transformation stories, and technical proof points, coordinating with stakeholders to ensure coherent positioning
• Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts

Continuously Improve & Innovate

• Capture feedback from customer and partner interactions to develop continuous improvement cycles
• Identify new approaches for amplifying delivery outcomes and technical differentiation, including leveraging agentic and generative AI tools
• Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities

Communicate & Influence

• Prepare regular progress reports for internal stakeholders
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills
• Balance tradeoffs while effectively communicating stakeholder recommendations

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

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AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

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