703 Results for

Customer Service Desk Jobs in Queens, NY

Jobs

White Plains, NY

$29–$29 / hour
Contractor
Full time

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.

30 days ago

Teterboro, NJ

In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today!

30+ days ago

Pompton Plains, NJ

Monitor inventory levels and let management know when orders for supplies are needed, ensuring that stock is maintained and at appropriate levels. Manage the front desk area, including taking phone calls, scheduling appointments, and maintaining a tidy and organized workspace.

30+ days ago

massapequa, NY

In this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. Proven work experience as a Receptionist, Front Office Representative or similar role.

30+ days ago

White Plains, NY

Remote

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).

30 days ago

Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

30+ days ago

New York, NY

$100,000–$120,000 / year

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

30+ days ago

Jersey City, NJ

p>We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

30+ days ago

New York, NY

$85,000–$90,000 / year

Participate on project teams including small to large-size projects, effectively meet project milestones, deadlines, and target dates; work closely with project managers to understand defined and scheduled tasks. The Service Desk Analyst builds and maintains positive relationships throughout the Firm by minimizing and eliminating disruptions due to technology and incorporating confident and friendly communication skills into interactions with attorneys and staff.

1 day ago

White Plains, NY

Software application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/ O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo – password unlock\resets, Enterprise\departmental applications specific to Client. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.

29 days ago

White plains- Westchester, NY

$29–$29 / hour

30 days ago

Jersey City, NJ

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.

22 days ago

Newark, NJ

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

30+ days ago

White Plains, NY

Minimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo password unlock / resets Enterprise\departmental applications specific to NYPA Periodically support other IT Groups as needed Education & Certifications. Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills.

5 days ago

Fair Lawn, New Jersey

We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Compensation for Service Desk Technician will range from $40,000 to $50,000 based on experience, if your experience falls outside required ranges compensation may be based on other open roles.

30+ days ago

Newark, NJ

p>Job Summary:

Abacus's Engineer, Enterprise Service Desk role is responsible for the design and implementation of customer facing and internal systems, including public and private cloud environments as well as on premise infrastructure and telephony systems, all while providing a world class client experience daily.

Lead teams on large, complex projects (i.e. system migrations, virtual server configurations with high availability, server and firewall installations, VPN tunnel configurations, SAN setups, etc.).

30+ days ago

Jersey City, NJ

$100,000–$120,000 / year

23 days ago

New York, NY

$75,000–$110,000 / year

Applications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

30+ days ago

New York, New York

$85,000–$115,000

p>We’re a growing, values-driven Managed Services Provider based in Midtown Manhattan, and we’re looking for an experienced Service Desk Manager to lead one of the most critical functions in our company.

This role isn’t about keeping the lights on — it’s about building a high-performing team, delivering consistently excellent client experiences, and helping shape how Solarus scales.

30+ days ago

East Meadow, New York

$50,000–$73,000 / year

Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.

15 days ago

Newark, NJ

$50,000–$60,000 / year

Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.

30+ days ago

Jersey City, NJ

p>The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).

30+ days ago

Remote

p>Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.

30+ days ago

East Meadow, NY

$50,000–$73,000 / year

14 days ago

Elmont, New York

The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

28 days ago

Bethpage, NY

Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Professional, where you will welcome visitors, manage access points, support badge processes, and help promote a professional environment through strong communication and customer service. Answer phones, greet employees and guests, provide directions, and support front desk operations for a fast-paced media, telecom, and technology-focused location.

28 days ago

New York, New York

$90,000–$100,000 / year

Support and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.

30+ days ago

$75,900–$106,425 / year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

30+ days ago

East Meadow, NY

$50,000–$73,000 / year

14 days ago

New York, NY

$75,900–$106,425 / year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

3 days ago

New York, NY

$55,733.90–$69,667.37 / year

Req #: 3922 Job ID: 15332 Job Location: New York, NY Zip Code: 10041 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Office-based Salary: $55,733.90 MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.

30+ days ago

New Jersey, NJ

Excellent Communication Skill with internation voice experience. Strong Experience & background in Global Service Desk.

21 days ago

Fair Lawn, NJ

Full time

30+ days ago

Stamford, CT

You'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.

30+ days ago

Garden City, New York

Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better! We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.

22 days ago

White Plains, NY

$35–$38 / hour
Full time

Job Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.

29 days ago

Newark, NJ

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This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.

16 days ago

New York City, New York

Independently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. IT Analyst for Service DeskReporting to the IT Support Manager, the Support Analyst is a customer service and front-line technical support professional that performs intake on student, faculty and staff IT issues, as well as assisting with other duties and projects as assigned.

30+ days ago

Newark, New Jersey

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Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred—demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.

15 days ago

Astoria, NY

$16–$21 / hour
Full time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

30+ days ago

Massapequa, NY

$16–$21 / hour
Part time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

8 days ago

$30.98–$40 / hour

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. • Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly.

30+ days ago

$91,000–$321,500 / year

Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. As a Senior Manager you will bring profound pricing, financial, and commercial knowledge of the IT managed services space, influence senior decisions, and negotiate outcomes that win for clients and the firm.

30+ days ago

This entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.

30+ days ago

Yonkers, NY

$16–$21 / hour

30+ days ago

New York, NY

$16–$21 / hour

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

30+ days ago

Newark, NJ

Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives. This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function.

15 days ago

Long Island City, NY

$66,000–$70,000 / year

Hands -on expertise with: Windows and Mac OS environments, Active Directory / Azure AD, Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and ITSM platforms (ServiceNow). The Service Desk Team Lead is responsible for overseeing daily IT support operations, ensuring high-quality technical assistance across corporate, retail, and distribution environments.

30+ days ago

$25–$30 / hour

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

15 days ago

Norwalk, CT

$17–$21 / hour

Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

30+ days ago

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Customer Service Desk Jobs in Queens, NY

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Customer Service Representative/ Front Desk Cashier Pequa Bowling Alley Corp

Service Desk Analyst Veterans Sourcing Group

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Senior Analyst Service Desk WEDBUSH, Inc.

IT Service Desk Technician I SageSure Insurance Managers LLC

Service Desk Analyst (1 PM - 8 PM) Cleary Gottlieb Steen & Hamilton LLP

Service Desk Analyst Ampcus Incorporated

Service Desk Analyst #26-12881 US Tech Solutions, Inc.

Senior Analyst, Service Desk Wedbush Morgan Securities

Team Lead, Enterprise Service Desk Abacus Group, LLC

Service Desk Analyst InfoPeople

Service Desk Technician Five Rivers IT

Engineer, Enterprise Service Desk Abacus Group, LLC

Senior Analyst, Service Desk Wedbush Securities

IT Service Desk Analyst - VN2730 MAREX Group Limited

Service Desk Manager Solarus Technologies Inc

Service Desk Analyst Altera Digital Health

Analyst, Enterprise Service Desk Abacus Group, LLC

Service Desk Administrator Daylight Transport

Service Desk Agent Second-61 LLC

Service Desk Analyst Harris Computer Systems

Service Desk Support Specialist New York Racing Association

Security Officer Visitor Services Desk Allied Universal

Systems Analyst, Service Desk Empire State Realty Trust

Service Desk Analyst BXP Inc

Service Desk Analyst Altera Digital Health Inc

Service Desk Analyst BXP

Service Desk Analyst Metropolitan Jewish Health System

Service Desk Analyst - Onsite (Full Time) The Dignify Solutions, LLC

Service Desk Technician Five Rivers IT, Inc.

Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.

Service Desk Receptionist Part Time Healthtrax Fitness & Wellness

Service Desk Analyst LanceSoft Inc

Senior Service Desk Specialist Prudential Financial Inc

IT Analyst for Service Desk Barnard College

Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ) Prudential Financial

Patient Service/Front Desk Coordinator MyEyeDr.

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Accounting Service Desk Specialist DLA Piper LLP (US)

Scale Engineering Services - Pricing Desk Senior Manager PricewaterhouseCoopers LLP

Service Desk Support Analyst Cognizant Technology Solutions Corp

Patient Service/Front Desk Coordinator MyEyeDr Inc

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

Senior Service Desk Specialist PGIM Global High Yield Fund

Service Desk Team Lead Steven Madden Ltd

Guest Services Agent - Hotel Front Desk (Temporary) Sonesta Great Bay Beach Resort & Casino

Guest Services Representative - Info Desk Nuvance Health

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