1,335 Results for

Customer Experience Manager Jobs in Kentwood, MI

Jobs

New!

Grand Rapids, MI5 days ago

$95,000–$115,000 Per Year

The industrial team has intentionally shifted toward hiring more experienced PMs because the complexity of design-build manufacturing work requires people who can think ahead, anticipate issues, and operate independently rather than rely on heavy oversight. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Grand Rapids, MI5 days ago

$80,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This group is focused on projects that are highly visible in the community — sports and recreation, municipal, nonprofit, and education-related builds — so your work is something you’ll actually see and impact locally.

New!

Holland, MIToday

p>Leads cross-functional teams to successfully deliver programs by meeting customer Statement of Work (SOW), timing, cost, and quality requirements.

Develop comprehensive project plans (scope, schedule, cost, quality, risk, resources, communication).

Grand Rapids, MI18 days ago

Full-time

p>.

Fennville, MI11 days ago

Full-time

p>We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit.

Grand Rapids, MI14 days ago

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Serve as a key member of the executive leadership team by aligning quality strategies and initiatives with overall business objectives. .

Develop, monitor, and communicate key quality performance indicators (KPIs), metrics, and trends to leadership teams. .

Grand Rapids, MI14 days ago

span>This role will experience a combination of Programs, Engineering, and Sales job duties over the course of a year, to successfully roll off the program in support of our Amphenol North American Military Sales Group.

Generate customer bids and proposals – working with Engineering, Programs, and Finance teams as required .

HUDSONVILLE, MI8 days ago

$66,500–$104,500 Per Year

Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.

New!

Holland, MIToday

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Aramark Healthcare+ is seeking an EVS Manager - 2nd shift to join their team at Holland Hospital in Holland, MI.

Wayland, MI11 days ago

$99,200–$148,800 Per Year

An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families.

New!

Grand Rapids, MI1 day ago

Our skilled home care, personal care, staffing, and home healthcare teams are dedicated to providing compassionate and comprehensive care to patients of all levels of need. Since 2011, we have expanded our services with new locations in Muskegon MI, Lansing MI, and Kalamazoo MI, ensuring our patients have access to the care they need, when they need it.

New!

Grand Rapids, MI6 days ago

Position reports to the Sales Managers.

ROLES AND RESPONSIBILITIES

Account Management & Growth

• Build and grow strong customer relationships by understanding their goals, uncovering needs, recommending relevant print, packaging, signage, promotional, fulfillment, and marketing solutions, and identifying opportunities to expand account value. • Preferred: 3-5 years of experience in B2B sales, account management, customer service, estimating, project management, production coordination, or business development within print, packaging, signage, promotional products, manufacturing, marketing services, or a related field.

Comstock Park, MI8 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Grand Rapids, MI21 days ago

Full-time
Employee

As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.

Grand Rapids, MI30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

KENTWOOD, MI30+ days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

New!

Kentwood, MI5 days ago

$20.15–$21.15 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

Holland, Washington30+ days ago

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Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.

Holland, MI30+ days ago

p>Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

Grand Rapids, MI30+ days ago

$50,000–$60,000 Per Year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.

Grand Rapids, Michigan14 days ago

The Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Meijer is looking for a dynamic Customer Service Department Manager to lead, inspire, and drive operational excellence join Meijer within our East and West Grand Rapids store locations!—while helping shape the next generation of leaders.

Grand Rapids, MI11 days ago

$23.19–$31.38 Per Hour

p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

Grand Haven, MI25 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

Allendale, MI24 days ago

ul>

Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

New!

Holland, MI1 day ago

$75,000–$95,000 Per Year

Milan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences.

Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams.

New!

Grand Rapids, MichiganToday

Remote

p>As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint.

The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

Allendale, MI26 days ago

Part-time

p>• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

New!

Grand Rapids, MI2 days ago

Remote

p>As one of the nation''s largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint.

What You'll Do:

The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

New!

Holland, MIToday

p/>

Grand Rapids, MI28 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

Holland, Michigan10 days ago

The Practice Manager I partners closely with providers, clinical leadership, Business Operations Coordinators, and front-line staff to support high-quality, cost-effective patient care while promoting employee engagement, patient satisfaction, operational consistency, and financial stewardship. • Associate degree in Healthcare Administration, Business Administration, Nursing, or related field preferred; equivalent combination of education and relevant healthcare operations experience will be considered.

Grand Rapids, MI30+ days ago

p>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

Grand Rapids, MI30+ days ago

Remote

You will be expected to proactively identify, develop, and close expansion opportunities across your book - driving usage and adoption of owned products, upselling new products, and executing renewal negotiations that maximize contract value while deepening customer relationships.

Build and maintain multi-threaded relationships across customer organizations, including executive and C-suite stakeholders, and lead executive business reviews that connect CertifIDs value to the customers broader business strategy.

Rockford, Michigan30+ days ago

$15–$17

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Qualifications:

Must have at least two years of experience in a retail setting. Duties Include:

Daily operation of a retail grocery cashier office.

MI30+ days ago

$137,000–$282,000 Per Year

p>The team:

US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure.

Qualifications:

Required:

Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.

Grand Rapids, MI30+ days ago

Along with driving an exceptional service experience, the CSM is tightly aligned with both the Account Executive and the delivery Engineers in adoption of purchased products and expansion of technology use cases. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.

Grand Rapids, Michigan19 days ago

If you are an influential leader who enjoys developing people, improving processes, and delivering world-class customer experiences, we'd love to hear from you.

Partner with Distribution, Accounting, Credit, Scheduling, and Sales teams to ensure customer needs are met efficiently and effectively.

Sparta, MI30+ days ago

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

Grand Rapids, MI30+ days ago

$100,000–$135,000 Per Year

General Responsibilities: Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Kentwood, MI8 days ago

p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Grand Rapids, MI30+ days ago

$89,252.80–$133,879.20 Per Year

li>Advocates customer needs to cross-functional teams, to include the Director of Customer Success, Marketing, Product, Quality Assurance, Implementations, and Support, and manage customer concerns.

Serious candidates will possess the minimum qualifications:

Bachelors degree in Business with a concentration in Business Administration, Business Management, Marketing, and or Finance field of study from an accredited college or university.

Grand Rapids, MI7 days ago

The Canopy by Hilton, located in the heart of vibrant Downtown Grand Rapids, is currently seeking a talented and energetic Sales Manager to assist with the overall sales strategy for our unique full-service hotel. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds occasionally.

Grand Rapids, Michigan30+ days ago

li>Use independent judgement and discretion to generate leads, make calls, quote new business, and provide the tools and resources for the team to ensure they are successful. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘transportationinsight@myworkday.com.'

Grand Rapids, Michigan30+ days ago

li>Facilitate the professional development of sales representatives by leveraging functionalities within our Customer Relationship Management (CRM) system; improve sales force effectiveness through the annual sales planning process including periodic review; develop and implement counter measures as required.

Work Experience: 5+ years’ previous selling experience, preferably with a related product line, or with end users in an industrial or technical environment; 2 years of management experience; experience interfacing or supporting a direct sales force.

Zeeland, MI30+ days ago

Provides ongoing field input regarding evaluation of existing products, recommended revisions, improvements, competitive activity and new products to assure that ODL remains a leader within the industry. By expanding customer partnerships and uncovering new business opportunities, you'll help strengthen ODL's competitive position and contribute directly to our continued growth.

Grand Rapids, MI28 days ago

li>

Facilitate the professional development of sales representatives by leveraging functionalities within our Customer Relationship Management (CRM) system; improve sales force effectiveness through the annual sales planning process including periodic review; develop and implement counter measures as required.

Qualifications we prefer but don't require:

Work Experience: 5+ years' previous selling experience, preferably with a related product line, or with end users in an industrial or technical environment; 2 years of management experience; experience interfacing or supporting a direct sales force.

Grand Rapids, MI30+ days ago

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. The primary responsibility is to travel to scheduled appointments (which are pre-set by Solera's inside sales team), identify customer needs, and close sales using Solera's 4- Step proven sales process.

Grand Rapids, MI30+ days ago

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

MI27 days ago

Grand Rapids, MI21 days ago

This person should be a natural coach who inspires and drives accountability and displays strategic leadership qualities while balancing corporate priorities with local market needs. A talent builder who recruits and develops high-performing sales professionals (bringing an existing sales team on day 1 is preferred) Leads by influencing.

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Customer Experience Manager Jobs in Kentwood, MI

Construction Project Manager – Industrial | Grand Rapids, MI Jobot

Construction Project Manager – Community / Institutional Projects | Grand Rapids, MI Jobot

Program Manager Philips Recruiting Services

Key Account Manager Amphenol Borisch Technologies

Retail Representative - Saugatuck, Michigan Jars Cannabis

Senior Manager of Quality Amphenol Borisch Technologies

Business Development Manager Amphenol Borisch Technologies

Branch Manager - Grand Rapids Power & HVAC Sunbelt Rentals

Environmental Services EVS Manager Aramark

Human Resources Manager Treehouse Foods

Homecare Sales Representative Interim HealthCare Personal Care and Support

Account Executive Gilson Graphics

Equipment Rental Specialist Sunbelt Rentals

Sales Representative Company Confidential

Customer Experience Manager (Full Time) The Michaels Companies Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager SpartanNash

Customer Service Manager C&S Wholesale Grocers LLC

Customer Engagement Manager Ryder System Inc

Customer Service Department Manager Meijer

Assistant Manager Guest Experience | Breton Village Lululemon Athletica Inc

Pro Experience Manager The Home Depot Inc

Resident Experience Manager Cardinal Group Holdings LLC

Clinic Sales & Experience Manager Milan Laser Hair Removal

Customer Relations Manager Century Complete

Resident Experience Manager Cardinal Group Management&Advisory LLC

CUSTOMER RELATIONS MANAGER Century Communities Inc

Customer Service Manager SpartanNash Associates, LLC

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Experienced Medical Specialty Practice Manager, Full Time Holland Hospital

Customer Operations Manager Hertz Corp

Strategic Customer Success Manager CertifID LLC

Customer Service Assistant Manager Ric's Food Center

Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu Ltd

Customer Success Manager People Driven Technology Inc

Customer Service Manager Maple Leaf Farms

Customer Service Center Manager ChoiceOne Financial Services, Inc.

Relationship Manager - Customer Growth, Business Cards & Payments (Grand Rapids, Kalamazoo, Lansing - MI) Capital One Financial Corp

Customer Service - Self Storage Manager Public Storage

Customer Success Manager Southwest Business Corporation

Sales Manager Lodgco Hospitality LLC

Sales Manager - Grand Rapids, MI Nolan Transportation Group

Sales Manager The Kendall Group

Territory Sales Manager (Texas) ODL, Inc.

Sales Manager Kendall Electric, Inc.

Territory Sales Manager - Grand Rapids Michigan Area Lippert Components, Inc.

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Territory Sales Manager Stronghouse

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