1,358 Results for

Customer Experience Manager Jobs in Kentwood, MI

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New!

Grandville, MIToday

It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers.

Grand Rapids, MI7 days ago

$80,000–$125,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This group is focused on projects that are highly visible in the community — sports and recreation, municipal, nonprofit, and education-related builds — so your work is something you’ll actually see and impact locally.

Grand Rapids, MI7 days ago

$95,000–$115,000 Per Year

The industrial team has intentionally shifted toward hiring more experienced PMs because the complexity of design-build manufacturing work requires people who can think ahead, anticipate issues, and operate independently rather than rely on heavy oversight. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Walker, MI1 day ago

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Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

New!

Grand Rapids, MI2 days ago

$150,000–$200,000 Per Year

p>The Tax Experienced Manager, Transaction Advisory Services is an essential team member that will work to ensure engagements are executed timely and that client expectations are met, if not exceeded and support the overall delivery of the national TAS strategy.

With technical guidance from upper management, identifies and analyzes tax risks and opportunities while advising both strategic and financial buyers and sellers on alternative tax strategies for acquisition, disposition, and restructuring of businesses .

New!

Grand Rapids, MI2 days ago

$125,000–$145,000 Per Year

The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.

New!

Grand Rapids, MI2 days ago

$112,000–$150,000 Per Year

p>The Tax Manager, Core Tax Services is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues.

Tax Specialization:

Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.

Grand Rapids, MI20 days ago

Full-time

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Fennville, MI13 days ago

Full-time

p>We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.

Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit.

New!

Grand Rapids, MI2 days ago

$112,000–$150,000 Per Year

p>A Tax Manager, Private Client Services is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

New!

Grand Rapids, MI2 days ago

$146,000–$200,000 Per Year

p>A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

New!

Grand Rapids, MI2 days ago

$120,000–$140,000 Per Year

p>The AI Enablement Manager drives enterprise AI enablement efforts across the firm by blending strategy development, program execution, and team leadership, including oversight of enablement staff, contractors, or a matrixed team of AI champions across the firm. This role partners with internal stakeholders across IT, HR, business units, and technical AI teams to accelerate adoption of AI tools and embed new ways of working into day-to-day workflows.

Grand Rapids, MI16 days ago

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Serve as a key member of the executive leadership team by aligning quality strategies and initiatives with overall business objectives. .

Develop, monitor, and communicate key quality performance indicators (KPIs), metrics, and trends to leadership teams. .

New!

Holland, MI2 days ago

Job Description

Aramark Healthcare+ is seeking an EVS Manager - 2nd shift to join their team at Holland Hospital in Holland, MI. The EVS Manager - 2nd shift will lead custodial operations, supervise, and drive results of the Environmental Services Team.

Grand Rapids, MI16 days ago

span>This role will experience a combination of Programs, Engineering, and Sales job duties over the course of a year, to successfully roll off the program in support of our Amphenol North American Military Sales Group.

Generate customer bids and proposals – working with Engineering, Programs, and Finance teams as required .

HUDSONVILLE, MI10 days ago

$66,500–$104,500 Per Year

Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.

Wayland, MI13 days ago

$99,200–$148,800 Per Year

An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families.

Grand Rapids, MI8 days ago

Position reports to the Sales Managers.

ROLES AND RESPONSIBILITIES

Account Management & Growth

• Build and grow strong customer relationships by understanding their goals, uncovering needs, recommending relevant print, packaging, signage, promotional, fulfillment, and marketing solutions, and identifying opportunities to expand account value. • Preferred: 3-5 years of experience in B2B sales, account management, customer service, estimating, project management, production coordination, or business development within print, packaging, signage, promotional products, manufacturing, marketing services, or a related field.

Comstock Park, MI10 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Grand Rapids, MI23 days ago

Full-time
Employee

As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.

Grand Rapids, MI30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

KENTWOOD, MI30+ days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

Kentwood, MI7 days ago

$20.15–$21.15 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

Holland, Washington30+ days ago

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.

Grand Rapids, MI13 days ago

$23.19–$31.38 Per Hour

p>The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day.

Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.

Grand Rapids, Michigan16 days ago

The Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Meijer is looking for a dynamic Customer Service Department Manager to lead, inspire, and drive operational excellence join Meijer within our East and West Grand Rapids store locations!—while helping shape the next generation of leaders.

Grand Rapids, MI30+ days ago

$50,000–$60,000 Per Year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.

Grand Haven, MI27 days ago

The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.

Allendale, MI26 days ago

ul>

Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Holland, MI30+ days ago

p>Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

Grand Rapids, MI30 days ago

Remote

$113,100–$232,300 Per Year

Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle.

New!

Holland, MI3 days ago

$75,000–$95,000 Per Year

Milan provides a consistent flow of qualified leads, industry-leading marketing support, and a proven sales process, allowing you to focus on what you do best: building trust, closing sales, and delivering exceptional client experiences.

Milan Laser Hair Removal is seeking a results-driven Sales Manager who thrives on closing deals, exceeding goals, and leading high-performing teams.

New!

Grand Rapids, Michigan2 days ago

Remote

As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

Grand Rapids, Michigan30+ days ago

Work as leader of cross-functional teams to ensure dedication to customer support in order to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product service levels in line with customer expectations. Leverage syndicated data sources (Nielsen/IRI) in tandem with both Corporate and Broker Category Management resources to provide insight during customer specific category review processes to include category strategy development, full category reviews, assortment, pricing, promotion and shelving tactics.

Holland, Michigan12 days ago

The Practice Manager I partners closely with providers, clinical leadership, Business Operations Coordinators, and front-line staff to support high-quality, cost-effective patient care while promoting employee engagement, patient satisfaction, operational consistency, and financial stewardship. • Associate degree in Healthcare Administration, Business Administration, Nursing, or related field preferred; equivalent combination of education and relevant healthcare operations experience will be considered.

Allendale, MI28 days ago

Part-time

p>• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Routine local travel is required to attend training classes, client visits, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

MI30+ days ago

$137,000–$282,000 Per Year

p>The team:

US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure.

Qualifications:

Required:

Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.

Rockford, Michigan30+ days ago

$15–$17

div>

Qualifications:

Must have at least two years of experience in a retail setting. Duties Include:

Daily operation of a retail grocery cashier office.

Grand Rapids, MI30+ days ago

Remote

You will be expected to proactively identify, develop, and close expansion opportunities across your book - driving usage and adoption of owned products, upselling new products, and executing renewal negotiations that maximize contract value while deepening customer relationships.

Build and maintain multi-threaded relationships across customer organizations, including executive and C-suite stakeholders, and lead executive business reviews that connect CertifIDs value to the customers broader business strategy.

New!

Grand Rapids, MI4 days ago

Remote

p>As one of the nation''s largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint.

What You'll Do:

The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

Grand Rapids, MI30+ days ago

p>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

Grand Rapids, Michigan21 days ago

If you are an influential leader who enjoys developing people, improving processes, and delivering world-class customer experiences, we'd love to hear from you. Partner with Distribution, Accounting, Credit, Scheduling, and Sales teams to ensure customer needs are met efficiently and effectively.

Grand Rapids, MI30+ days ago

Along with driving an exceptional service experience, the CSM is tightly aligned with both the Account Executive and the delivery Engineers in adoption of purchased products and expansion of technology use cases. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.

Sparta, MI30+ days ago

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

Kentwood, MI10 days ago

p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Grand Rapids, MI30+ days ago

$100,000–$135,000 Per Year

General Responsibilities: Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Hudsonville, Michigan29 days ago

Responsibilities: Construct “Winning” Quotes: Partner with the NBD Sales Manager to build pricing models for new markets, ensuring we account for unique industry risks, capital requirements, and margin targets. Contract Negotiation: Support the sales team in high-level negotiations, explaining financial structures to prospective customers and ensuring internal ROI hurdles are met.

Grand Rapids, MI30+ days ago

$89,252.80–$133,879.20 Per Year

li>Advocates customer needs to cross-functional teams, to include the Director of Customer Success, Marketing, Product, Quality Assurance, Implementations, and Support, and manage customer concerns.

Serious candidates will possess the minimum qualifications:

Bachelors degree in Business with a concentration in Business Administration, Business Management, Marketing, and or Finance field of study from an accredited college or university.

Grand Rapids, MI9 days ago

The Canopy by Hilton, located in the heart of vibrant Downtown Grand Rapids, is currently seeking a talented and energetic Sales Manager to assist with the overall sales strategy for our unique full-service hotel. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds occasionally.

Grand Rapids, Michigan30+ days ago

li>Use independent judgement and discretion to generate leads, make calls, quote new business, and provide the tools and resources for the team to ensure they are successful. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com’ or from ‘transportationinsight@myworkday.com.'

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Customer Experience Manager Jobs in Kentwood, MI

Restaurant Manager Raising Cane's

Construction Project Manager – Community / Institutional Projects | Grand Rapids, MI Jobot

Construction Project Manager – Industrial | Grand Rapids, MI Jobot

Assistant Automotive Service Center Manager Blain's Farm & Fleet

Tax Experienced Manager, Transaction Advisory Services, Special Projects (M&A) bdo consulting

Tax Manager - Corporate Taxes bdo consulting

Tax Manager, Core Tax Services bdo consulting

Key Account Manager Amphenol Borisch Technologies

Retail Representative - Saugatuck, Michigan Jars Cannabis

Tax Manager, Private Client Services bdo consulting

Tax Senior Manager, Private Client Services bdo consulting

AI Enablement Manager bdo consulting

Senior Manager of Quality Amphenol Borisch Technologies

Environmental Services EVS Manager Aramark

Business Development Manager Amphenol Borisch Technologies

Branch Manager - Grand Rapids Power & HVAC Sunbelt Rentals

Human Resources Manager Treehouse Foods

Account Executive Gilson Graphics

Equipment Rental Specialist Sunbelt Rentals

Sales Representative Company Confidential

Customer Experience Manager (Full Time) The Michaels Companies Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager SpartanNash

Assistant Manager Guest Experience | Breton Village Lululemon Athletica Inc

Customer Service Department Manager Meijer

Customer Engagement Manager Ryder System Inc

Pro Experience Manager The Home Depot Inc

Resident Experience Manager Cardinal Group Holdings LLC

Customer Service Manager C&S Wholesale Grocers LLC

Manager, Experience Researcher Deloitte Touche Tohmatsu Ltd

Clinic Sales & Experience Manager Milan Laser Hair Removal

Customer Relations Manager Century Complete

Customer Account Manager, Grocery Incpg

Experienced Medical Specialty Practice Manager, Full Time Holland Hospital

Resident Experience Manager Cardinal Group Management&Advisory LLC

Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu Ltd

Customer Service Assistant Manager Ric's Food Center

Strategic Customer Success Manager CertifID LLC

CUSTOMER RELATIONS MANAGER Century Communities Inc

Customer Operations Manager Hertz Corp

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Customer Success Manager People Driven Technology Inc

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