300 Results for

Customer Experience Manager Jobs in Grand Rapids, MI

Jobs

New!

Grand Rapids, MI1 day ago

$110,000–$170,000 Per Year

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Grand Rapids, MI13 days ago

$60,000–$65,000 Per Year

Close new accounts by highlighting the peace of mind that comes with a network designed to handle all of today’s (and tomorrow’s) smart home devices. TheJr Account Manager will then recommend optimal options for simpler needs, comprehensive solutions for demanding households, and always explain why they need it.

New!

Wyoming, MI2 days ago

$54,095–$129,615

Manage transitions of care episodes for patients on their panel, including timely completion of structured clinical assessments to identify post-discharge needs, medication reconciliation on behalf of the PCP, and addressal of identified needs directly or via collaboration with other team members. In partnership with the primary care provider, (PCP), the RN, Case Manager is the lead for care management activities, drives care coordination and collaborates with interdisciplinary teams to ensure care continuity for complex patients.

Grand Rapids, MI28 days ago

$150,000–$200,000 Per Year

The Tax Experienced Manager, Transaction Advisory Services is an essential team member that will work to ensure engagements are executed timely and that client expectations are met, if not exceeded and support the overall delivery of the national TAS strategy. With technical guidance from upper management, identifies and analyzes tax risks and opportunities while advising both strategic and financial buyers and sellers on alternative tax strategies for acquisition, disposition, and restructuring of businesses .

Grand Rapids, MI29 days ago

$125,000–$145,000 Per Year

The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.

Grand Rapids, MI27 days ago

$120,000–$130,000 Per Year

In this role, the manager has strong communication skills and must interact regularly and comfortably across various departments, speaking in business acumen with the business field with the ability to effectively translate to technical acumen with IT teams and cross functional Management teams. • Coordinates, assembles, and trains team members on process to conform to general audit controls on system projects, system operations, documentation, process improvements, new implementations, fixes and updates.

Grand Rapids, MI28 days ago

$146,000–$200,000 Per Year

A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures.

New!

Macatawa, MI4 days ago

$50,000–$100,000 Per Year

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

New!

Grand Rapids, MI4 days ago

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.

New!

Holland, MI3 days ago

$14–$35 Per Hour

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Grand Rapids, MI11 days ago

$100,000–$115,000

We’re recruiting on behalf of a growing client in the industrial refrigeration and mechanical systems space that is seeking an Industrial Refrigeration Project Manager for its Fort Wayne team. This role is open due to growth and offers the opportunity to lead projects from planning through completion while balancing safety, schedule, customer satisfaction, and profitability.

Allendale, MI7 days ago

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.

Holland, MI10 days ago

Leads cross-functional teams to successfully deliver programs by meeting customer Statement of Work (SOW), timing, cost, and quality requirements. Develop comprehensive project plans (scope, schedule, cost, quality, risk, resources, communication).

New!

GRAND HAVEN, MI1 day ago

$17–$20

Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures. - Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.

New!

Grand Rapids, MIToday

Develops strong relationships to work effectively with cross-functional teams (Engineering, Quality, Purchasing, Programs, Scheduling and Materials); support communication, prioritization, and responsiveness to internal and external requests. Accountable for performance across KPIs, including but not limited to earned hours performance, revenue and stocking attainment, cost per earned hour, and quality metrics (DPPM, COPQ, CMM and Source Yield).

New!

Grand Rapids, MI4 days ago

Qualified candidates will participate in the Amphenol North American Military Group Sales Rotational and Training Program, a program that blends training, mentorship, & hands-on experience to develop full cycle sales capabilities grounded in our Amphenolian spirit. Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe.

Grand Rapids, MI13 days ago

$55,000–$65,000 Per Year

This Sales Support Representative position is ideal for individuals looking to begin a career in sales while gaining hands-on experience in customer engagement and service. As a Sales Support Representative, you will work closely with both customers and team members to ensure a smooth and professional enrollment process.

New!

Comstock Park, MI1 day ago

Remote

We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions. At the Reineke Agency, we’re building a team of driven professionals who want more than just a job—they want ownership over their time, income, and growth.

Grand Rapids, MI13 days ago

As an Outside Sales Representative (OSR) with Badger, you will manage a territory with both established customers and untapped potential. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.

Grand Rapids, MI11 days ago

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. Establish new rental and sales accounts by serving walk-in and call-in customers; generate leads for new business and communicate leads with Outside Sales Representatives.

New!

Spring Lake, MI1 day ago

$60,000–$70,000 Per Year

Utilize the Customer Relations Management (CRM) database to track sales activities, manage customer interactions effectively, and ensure accuracy of system data. Why Join Garrison?: * Private, Purpose-Driven Business: Embrace the opportunity to work in a stable, family-owned company with a rich history of innovation and dedication to improving dentistry worldwide.

New!

Holland, MI1 day ago

$65,000–$120,000

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: Willingness to work outside 90% of the time for extended periods in any season, with potential exposure to inclement weather. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.

Grand Rapids, MI11 days ago

$9,000–$12,000 Per Month
Full-time
Employee

Education, training, or experience in greenhouse growing operations, boiler and cooling water treatment, boiler operations, refrigeration systems, commercial irrigation systems, filtration, water softeners, waste water treatment, reverse osmosis, food processing cleaning and sanitation, and sound mechanical aptitude will be a plus. Candidates for this position must have a minimum of five years successful performance in water treatment, specialty chemicals, agriculture substrates or fertilizer sales, or a related field.

New!

KENTWOOD, MI6 days ago

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

New!

Rockford, Michigan5 days ago

$15–$17

Develop department schedules to operate at maximum efficiency while maintaining payroll budgets. Duties Include:Daily operation of a retail grocery cashier office.

New!

Byron Center, MI3 days ago

Along with driving an exceptional service experience, the CSM is tightly aligned with both the Account Executive and the delivery Engineers in adoption of purchased products and expansion of technology use cases. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.

Grand Rapids, Michigan27 days ago

$70,000–$95,000 Per Year

Overview: Praxis Packaging Solutions is an FDA-compliant packaging organization specializing in primary tablet filling of OTC & Rx packaging with industry-best serialization capabilities. Able to grasp concepts required to understand the overall project scope, and to communicate effectively with project team members, end users and external resources.

Grand Rapids, Michigan13 days ago

This position works closely with the Quality Operations Team, Quality Systems Team and other internal department Managers and Supervisors at Praxis to assure compliance with regulatory and customer requirements. Works to improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions.

Grand Rapids, MI30+ days ago

This person should be a natural coach who inspires and drives accountability and displays strategic leadership qualities while balancing corporate priorities with local market needs. A talent builder who recruits and develops high-performing sales professionals (bringing an existing sales team on day 1 is preferred) Leads by influencing.

Hastings, MI30+ days ago

The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.

Kentwood, Michigan18 days ago

New!

Grand Rapids, MI6 days ago

Provide comprehensive sales support to properties as required, including overseeing sales teams, assisting with sales activities and ensuring alignment with company sales initiatives. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

Hudsonville, MI30+ days ago

The Compressed Air Systems Specialist opportunity may be a match for you if you have the following qualifications: Bachelor's Degree in Sales, Marketing, or other relevant field and 2+ years' successful B2B sales experience in the industrial / capital equipment industry; or equivalent combination of education and experience. As a Compressed Air Systems Specialist for Michigan Air Solutions, you will: Serve as the subject matter expert on technical information for the sales of compressed air systems, accessories, parts, and service.

Grand Rapids, MI21 days ago

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty and support Sales Representatives in achieving success. As a key leader, the Retail Associate Manager coaches Sales Representatives to improve customer interactions and performance while managing customer wait times for a smooth in-store experience.

Grand Rapids, Michigan30+ days ago

Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Grand Rapids, Michigan14 days ago

GRAND RAPIDS, MI30+ days ago

$20–$35

Wireless sales, cellphone sales, technology sales, internet, cable, streaming services, phone sales, cellular sales, consultant, expert, sales representative, retail, retail associate, retail representative, WiFi, customer service, direct sales, wireless networking technology, mobile shop, AT&T, area manager, supervisor, retail management, retail supervisor, sales performance, commission-based sales, revenue growth, KPI, sales coach, customer acquisition, sales strategy. As an Assistant Store Manager, you’ll help lead your team, deliver exceptional customer experiences, and drive strong sales performance.

New!

Wayland, MI5 days ago

$18–$20.50 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll help the Manager carry out all company policies and procedures to keep your restaurant clean, safe, and ready to satisfy, and you’ll be in charge during second and third shifts and whenever the Jimmy John’s Manager is away.

Wyoming, MI12 days ago

$20–$35

Wireless sales, cellphone sales, technology sales, internet, cable, streaming services, phone sales, cellular sales, consultant, expert, sales representative, retail, retail associate, retail representative, WiFi, customer service, direct sales, wireless networking technology, mobile shop, AT&T, area manager, supervisor, retail management, retail supervisor. As an Assistant Manager, you’ll help lead your team, deliver exceptional customer experiences, and drive strong sales performance.

Grand Rapids, MI30+ days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

New!

Walker, MI5 days ago

Headquartered in Grand Rapids, Michigan, Fire Pros delivers comprehensive fire and life safety solutions, including inspection, testing, design, installation, monitoring, and repair across a full range of systems such as fire alarms and monitoring, fire sprinkler systems, fire extinguishers, fire pumps, kitchen fire suppression, special hazards systems, and exit and emergency lighting. The ideal candidate will demonstrate a consistent track record of exceeding sales objectives, a strong ability to coach and develop sales professionals at all levels, and the strategic insight necessary to drive performance across a diverse portfolio of fire inspection, security systems, and project-based fire protection services.

Grand Rapids, MI30+ days ago

Program responsibilities include the leadership, management, development and direction of Quaker Houghton site staff (if present) that may include both exempt and/or non-exempt classified employees. Responsibile for customer satisfaction that includes leading on-going contract renewals, product conversions, business development and development of Quaker Houghton products within their program through the value proposition.

Grandville, MI30+ days ago

You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers. We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.

Grand Rapids, MI30+ days ago

Full-time

Bachelor's Degree AND a minimum of 1 year of experience in marine, outdoor recreation, OEM or adjacent industry sales and marketing (including outside sales, retail sales, technical sales or sales into a retail environment) with a proven track record in meeting sales targets OR an equivalent combination of education and relevant experience. Deliver training seminars to dealer network and coordinate associated training activities with little to no supervision, exercising independent judgement as to how best to meet the individual training needs of the specific customer.

Middleville, MI30+ days ago

$18–$21 Per Hour

Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

Grand Rapids, Michigan11 days ago

$70,000–$100,000 Per Year

Grand Rapids, Michigan30+ days ago

Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. This position also works closely with internal Advantage Solutions associates such as Customer Managers and order entry, claims, category management, schematics and retail associates to increase sales volume within a market.

Grand Rapids, Michigan8 days ago

About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America. Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers.

Grandville, MI30+ days ago

$75,000–$102,000 Per Year

Genuine service-oriented individual that is focused on the customer experience and able to provide continued monitoring of established quality procedures, resolve internal quality issues and customer complaints concerning product and/or service dissatisfaction. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Grand Rapids, MI30+ days ago

$130,800–$241,000 Per Year

5+ years of experience conducting the following activities: Business requirements gathering, fit-gap analysis, functional process design, system testing (INT,UAT) and solution delivery, customer support, process document creations and review, working with onsite and offshore delivery model. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

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Customer Experience Manager Jobs in Grand Rapids, MI

Jobs

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Jr Account ManagerLogan Legacy Group

Registered Nurse - Case Manager - Southwest MichiganOak Street Health

Tax Experienced Manager, Transaction Advisory Services (M&A Special Projects)bdo consulting

Tax Manager - Corporate Taxesbdo consulting

Financial Systems BI Planning Manager (OneStream)bdo consulting

Tax Senior Manager, Private Client Servicesbdo consulting

Restaurant General ManagerBorder Foods LLC

Service ManagerUnited Rentals

Assistant General ManagerBorder Foods LLC

Project Manager - Industrial Refrigeration SystemsGables Search Group

Food Service ManagerAramark

Program ManagerPhilips Recruiting Services

Assistant Manager - CreditRent A Center

Production Manager - Machine ShopAmphenol Borisch Technologies

Business Development ManagerAmphenol Borisch Technologies

Sales Support RepresentativeLogan Legacy Group

Remote Sales RepresentativeReineke Agency

B2B Sales RepresentativeBadger Daylighting

Inside Sales RepUnited Rentals

Inside Sales Account Exec - HybridGarrison Dental Solutions LLC

Outside Sales Rep - Paid Weekly - Paid TrainingSafe Haven Security

District Sales ManagerCH2O, Inc.

Assistant Store Manager - Customer ExperiencePetSmart

Customer Service Assistant ManagerRic's Food Center

Customer Success ManagerPeople Driven Technology, Inc

Customer Integration Project ManagerPraxis Packaging

Quality Manager - Customer Care & Quality Control LabPraxis Packaging

Territory Sales Manager, Grand RapidsStronghouse

Assistant ManagerCrown Ventures Inc.

Assistant Store ManagerCommunity Choice Financial Family of Brands

Task Force ManagerLodgco Hospitality LLC

Territory Sales ManagerMichigan Air Solutions

T-Mobile - Retail Assistant Manager - Wyoming, MIUnited Wireless

Business Manager, Own BrandsAdvantage Solutions

Business Manager USAdvantage Solutions

Assistant Store Manager - Prime Wireless, AT&T Authorized Retailer (Grand Rapids, MI)Prime Wireless

Jimmy John's Assistant Manager4900 - WAYLAND - JIMMY JOHN'S

(Bilingual – Spanish) Assistant Manager - Prime Wireless, AT&T Authorized RetailerPrime Wireless

Environmental Services Department ManagerHealthcare Services Group, Inc.

Regional Sales Manager - Fire ProtectionFire Pros

FLUIDCARE Site ManagerQuaker Houghton

Branch Manager - Grand Rapids, MIJPMorgan Chase

OEM Marine Sales ManagerGarmin USA

Assistant Store Manager4580 - MIDDLEVILLE - JOHNNY'S MARKETS

Commercial Account ManagerOrkin

Key Account Manager IAdvantage Solutions

Store Manager - (FT)Dal-Tile

Operations ManagerJones Lang LaSalle Incorporated

Oracle Cloud PLM (PD/PDH) ManagerDeloitte

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