1,267 Results for

Customer Service Manager Jobs in Grand Rapids, MI

Jobs

Walker, MI

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Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

4 days ago

Grand Rapids, MI

$90,000–$120,000 / year

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7 days ago

Holland, MI

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Aramark Healthcare+ is seeking an EVS Manager - 2nd shift to join their team at Holland Hospital in Holland, MI.

Today

Grand Rapids, MI

Full time

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18 days ago

Zeeland, MI

$50,000–$100,000 / year

p>At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Today

Macatawa, MI

$14–$35 / hour

p>At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the Assistant Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences.

Today

Grand Rapids, MI

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Serve as a key member of the executive leadership team by aligning quality strategies and initiatives with overall business objectives. .

Develop, monitor, and communicate key quality performance indicators (KPIs), metrics, and trends to leadership teams. .

14 days ago

Grand Rapids, MI

span>This role will experience a combination of Programs, Engineering, and Sales job duties over the course of a year, to successfully roll off the program in support of our Amphenol North American Military Sales Group.

Generate customer bids and proposals – working with Engineering, Programs, and Finance teams as required .

14 days ago

Grand Rapids, MI

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We’re recruiting on behalf of a growing client in the industrial refrigeration and mechanical systems space that is seeking an Industrial Refrigeration Project Manager for its Fort Wayne team. This role is open due to growth and offers the opportunity to lead projects from planning through completion while balancing safety, schedule, customer satisfaction, and profitability.

6 days ago

Holland, MI

$67,500–$79,000 / year

li>Identify key decision makers for account management and contacts to coordinate the use of marketing programs, point of sale materials and sales promotion programs.

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions.

Today

Kentwood, MI

$20.15–$21.15 / hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

5 days ago

Holland, Washington

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Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.

30+ days ago

Holland, MI

p>Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

30+ days ago

Grand Rapids, Michigan

The Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Meijer is looking for a dynamic Customer Service Department Manager to lead, inspire, and drive operational excellence join Meijer within our East and West Grand Rapids store locations!—while helping shape the next generation of leaders.

14 days ago

Grand Rapids, Michigan

If you are an influential leader who enjoys developing people, improving processes, and delivering world-class customer experiences, we'd love to hear from you.

Partner with Distribution, Accounting, Credit, Scheduling, and Sales teams to ensure customer needs are met efficiently and effectively.

19 days ago

Sparta, MI

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

30+ days ago

Rockford, Michigan

$15–$17

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Qualifications:

Must have at least two years of experience in a retail setting. Duties Include:

Daily operation of a retail grocery cashier office.

30+ days ago

Wyoming, MI

p>Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

8 days ago

Grand Rapids, Michigan

Remote

p>As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint.

The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

Today

Grand Rapids, MI

Remote

p>As one of the nation''s largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, focusing on building sustainable, affordably priced homes for our customers while reducing our carbon footprint.

What You'll Do:

The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience.

2 days ago

Grand Rapids, MI

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Muskegon, MI

em> Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!

30+ days ago

Grand Rapids, MI

SUMMARYWorks under the direction of the Customer Service Manager on tasks related to handling all aspects of fulfilling customer orders - from the point of receipt to confirming orders, which includes (but is not limited to) working directly with the wholesalers to meet their inventory targets, determining product availability for shipment, configuring truckloads/optimizing freight, and executing any necessary order changes. Processes inbound customer orders and prepares order confirmations based on demand dates/inventory target dates, product availability, optimal truck configurations, etc.* Processes any necessary order change requests, preparing our response to changes including our product availability, truck load availability, timing and Analyst/Sales team review and approval of requested changes.*

2 days ago

Grand Rapids, MI

p>Works under the direction of the Customer Service Manager on tasks related to handling all aspects of fulfilling customer orders - from the point of receipt to confirming orders, which includes (but is not limited to) working directly with the wholesalers to meet their inventory targets, determining product availability for shipment, configuring truckloads/optimizing freight, and executing any necessary order changes.

Processes any necessary order change requests, preparing our response to changes including our product availability, truck load availability, timing and Analyst/Sales team review and approval of requested changes.

30+ days ago

Grand Rapids, MI

p>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

30+ days ago

Grand Rapids, MI

Remote

You will be expected to proactively identify, develop, and close expansion opportunities across your book - driving usage and adoption of owned products, upselling new products, and executing renewal negotiations that maximize contract value while deepening customer relationships.

Build and maintain multi-threaded relationships across customer organizations, including executive and C-suite stakeholders, and lead executive business reviews that connect CertifIDs value to the customers broader business strategy.

30+ days ago

Grand Rapids, MI

$50,000–$60,000 / year

p>Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.

30+ days ago

Grand Rapids, MI

Along with driving an exceptional service experience, the CSM is tightly aligned with both the Account Executive and the delivery Engineers in adoption of purchased products and expansion of technology use cases. Guided by values of integrity, passion, and teamwork, we prioritize the success of our customers over revenue, building lasting relationships with both customers and strategic partners.

30+ days ago

$105,375–$215,375 / year

p>At Deloitte Tax LLP, our Global Employer Services tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

18 days ago

Walker, MI

$75,000–$90,000 / year

li>Comprehensive Benefits: Our employees receive a freehealth insurance option, along with available coverage for dental and vision, and company-paid life insurance.

The Residential Service Electrical Manager oversees the daily operations of a residential electrical service division.

18 days ago

KENTWOOD, MI

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

30+ days ago

Grandville, MI

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Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service.

In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

30+ days ago

Grand Rapids, MI

p>Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

18 days ago

Grand Rapids, MI

p>Van Eerden is a fourth generation, family-owned foodservice distributor celebrating more than 100 years of Delivering a Great Customer Experience! Rooted in quality and service, we strive to deliver Fresh Ideas, Fresh Products, and Fresh Solutions to our customers each and every day.

9 days ago

Grand Rapids, MI

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.

17 days ago

Grand Rapids, MI

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

30+ days ago

Allendale, MI

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.

6 days ago

Grand Rapids, MI

$100,000–$135,000 / year

General Responsibilities: Use insight and consultative selling techniques to teach current customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

30+ days ago

Grand Rapids, MI

$99,000–$266,000 / year

As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables.

Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions.

30+ days ago

$124,000–$280,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to recognize when to take action or escalate issues.

19 days ago

Grand Rapids, MI

$99,000–$232,000 / year

Preference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering.

10 days ago

Grand Rapids, MI

Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.

28 days ago

Grand Rapids, MI

$99,259–$126,674 / year

Directs staff who manage daily financial operations for the department, including expenditure monitoring, invoice approval, accounts payable and receivable coordination, and reconciliation of revenues and expenditures across the Parking Operating and Parking Capital Enterprise Funds and Special Revenue-funded operating and capital budgets. Work involves supervising professional and administrative staff; oversees the Mobile GR business office which encompasses daily financial operations of the operating and capital funds including the administration of departmental accounts payable, payroll, management of receivables, and expenditure monitoring; and leading customer service programs.

25 days ago

p>Physical Demands/Work Environment:

Physical/Sensory Functions: Regularly will sit, use hands, talk/hear; Occasionally will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste/smell. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

2 days ago

Jenison, Michigan

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Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.

19 days ago

Grand Rapids, MI

p>As the Service Manager at Fox Kia South, your daily responsibilities will include overseeing all fixed operations, ensuring efficient service and parts departments that prioritize customer satisfaction. Problem-solving abilities are critical for addressing challenges promptly and effectively, while analytical skills will help you assess performance metrics and implement necessary improvements.

18 days ago

Grand Rapids, MI

$124,000–$280,000 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

19 days ago

Grand Rapids, MI

$124,000–$335,000 / year

30+ days ago

Grand Rapids, MI

$146,000–$200,000 / year

The PCS-FOS Senior Manager is responsible for providing exceptional client service and supervising the work products of other professionals on the client relationship team; developing new business and working with the business development and marketing team as opportunities move through the pursuit process; mentoring and developing the interpersonal and technical skills of the other client relationship team members; and responsibly managing the PCS-FOS practice through mitigating risk and managing the financial performance of their respective client portfolio.

Facilitates effective discovery meetings with clients; uses open ended questions to identify what their objectives are, what financial information they value for management/decision making and why, as well creating a map of their current internal finance and accounting structure; looks for root causes and does not take information at face value; understands the complexity that can lie behind data.

16 days ago

Grand Rapids, MI

$55,000–$80,000 / year

Responsibilities* Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability* Ensure repairs and maintenance tasks are completed in a timely manner* Mentor employees on best practices for improving sales and customer service techniques* Oversee day-to-day operations of the service department* Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualifications* High school diploma or GED required bachelor's degree preferred* Valid state-issued driver's license and clean driving record are required* Successful completion of a pre-employment drug and background screening* At least two years of experience as an automotive service writer or service advisor is required. Benefits:* Bonus based on performance* Competitive salary* Dental insurance* Free uniforms* Health insurance* Paid time offBenefits/Perks* Competitive Compensation* Health Insurance* Career Advancement* Training and Development* Comprehensive Benefits Package* Employee Discounts* Positive Work Environment* Locally-Owned* Cutting-Edge Tools and Equipment:* Work-Life BalanceJob SummaryWe are looking for a Service Manager to join our team.

30+ days ago

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Customer Service Manager Jobs in Grand Rapids, MI

Assistant Automotive Service Center Manager Blain's Farm & Fleet

Tax Manager Jobot

Environmental Services EVS Manager Aramark

Key Account Manager Amphenol Borisch Technologies

Restaurant General Manager Border Foods LLC

Assistant General Manager Border Foods LLC

Senior Manager of Quality Amphenol Borisch Technologies

Business Development Manager Amphenol Borisch Technologies

Project Manager - Industrial Refrigeration Systems Gables Search Group

District Sales Supervisor Keurig Dr Pepper

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager SpartanNash

Customer Service Manager C&S Wholesale Grocers LLC

Customer Service Department Manager Meijer

Customer Service Manager Maple Leaf Farms

Customer Service Center Manager ChoiceOne Financial Services, Inc.

Customer Service Assistant Manager Ric's Food Center

Customer Service - Self Storage Manager Public Storage

Customer Relations Manager Century Complete

CUSTOMER RELATIONS MANAGER Century Communities Inc

Customer Experience Manager (Full Time) The Michaels Companies Inc

Customer Experience Manager Five Below Inc

Customer Service Representative Founders Brewing Company

Customer Service Representative Canal Street Brewing Co., L.L.C.

Customer Operations Manager Hertz Corp

Strategic Customer Success Manager CertifID LLC

Customer Engagement Manager Ryder System Inc

Customer Success Manager People Driven Technology Inc

Tax Delivery Manager, Global Employer Services - Individual Client Services Deloitte Touche Tohmatsu Ltd

Residential Service Electrical Manager Vander Hyde Mechanical Inc

Assistant Store Manager - Customer Experience PetSmart LLC

Full-Time Customer Service Supervisor Kohl's Corp

Supervisor, Customer Services Envoy Air Inc

Customer Service Representative Van Eerden Foodservice Company Inc

Environmental Services Department Manager Healthcare Services Group Inc

Service Manager Meineke - 2740

Food Service Manager Aramark

Relationship Manager - Customer Growth, Business Cards & Payments (Grand Rapids, Kalamazoo, Lansing - MI) Capital One Financial Corp

Financial Services Tax - Real Estate Manager PricewaterhouseCoopers LLP

Managed Services - Revenue Cycle Coding - Senior Manager PricewaterhouseCoopers LLP

Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLP

Customer Service Attendant Supervisor AVI Foodsystems

Administrative Services Officer II - Mobile GR Business Operations Manager City of Grand Rapids MI

Service Manager - Paver Segment Alta Equipment Group Inc

Customer Service Lead SpartanNash

Service Manager Fox Kia South

Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLP

Financial Services Tax - Real Estate Senior Manager PricewaterhouseCoopers LLP

Tax Senior Manager, Private Client & Family Office Services BDO USA PC

Service Manager Meineke Car Care Centers

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