Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
NewVehicle Programs Specialist TTECVehicle Programs SpecialistDearborn, MI$16–$18 / hourThe Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.
NewRegulatory Affairs Specialist JouléRegulatory Affairs SpecialistMadison Heights, MI$26–$26 / hourEnsure that our customers and employees are fully informed about the health and safety characteristics of our products and raw materials and that all products marketed by the company are in compliance with all appropriate regulations (Federal, State, County, regional and/or local.). Provide timely assessments of developmental materials, including chemical materials and formulations, in order to ensure their health and safety, transportation, and disposal considerations are fully understood relative to business impact and customer satisfaction.
NewBehavioral Health Specialist Requires LCSW or LPC or LMFT Oak Street HealthBehavioral Health Specialist Requires LCSW or LPC or LMFTPontiac, MI$60,522–$129,615 / yearThe Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.
Plant Health Care Specialist SavATreePlant Health Care SpecialistTroy, MIFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).
Lawn Care Specialist SavATreeLawn Care SpecialistTroy, MI$18–$25 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Customer Care Servicing Specialists United Wholesale MortgageCustomer Care Servicing SpecialistsPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Servicing Specialist United Wholesale MortgageCustomer Care Servicing SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
NewBilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+Bilingual Polish Customer Care Specialist – Healthcare Support TeamSouthfield, MichiganWe are seeking a compassionate, customer -focused, and highly organized Polish -Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast -paced, high -volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterMIRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Specialist Thornton & GroomsCustomer Care SpecialistFarmington Hills, MIpointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-4" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-1" dir="auto">. ]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-6" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-2" dir="auto">.
Customer Care Servicing Specialists United Wholesale Mortgage LLCCustomer Care Servicing SpecialistsPontiac, MIAccepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Servicing Specialist United Wholesale Mortgage LLCCustomer Care Servicing SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Customer Care Reporting \u0026 Analytics Specialist Stellantis NVCustomer Care Reporting \u0026 Analytics SpecialistAuburn Hills, MIWithin the Mopar Customer Care team, the Reporting and Analytics Specialist is responsible for data analysis, report generation and consumer intelligence insights on the data collected by the Customer Care team. The Customer Care Reporting and Analytics Specialist will identify trends in data and communicate findings with operations/cross functional teams.
Mortgage Customer Service Specialist United Wholesale MortgageMortgage Customer Service SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Sea Logistics Operational & Customer Care ProLogistixSea Logistics Operational & Customer CareDetroit, MIFull timep>The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistSterling Heights, MichiganRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Mortgage Customer Service Specialist United Wholesale Mortgage LLCMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Sea Logistics Operational Care Specialist, Revenue Care Kuehne + Nagel International AGSea Logistics Operational Care Specialist, Revenue CareDetroit, MIAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. The Operational Care Specialist ensures that internal customers have a positive and consistent experience when engaging with the Operational Care Center (OCC).
Customer Service Specialist - Galloup Kendall Electric, Inc.Customer Service Specialist - GalloupMIQualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.
Customer Service Specialist ITWCustomer Service SpecialistTroy, MichiganThe ideal candidate is highly organized, detail-oriented professional who thrives in fast-paced environment and exercises independent judgment, sound decision making, and accountability across a broad range of business scenarios. This position reports to the Customer Service Supervisor and is responsible for providing high-level customer service and operational support to national account sales managers end users for large, complex National Accounts.
Plant Health Care Specialist SavATree LLCPlant Health Care SpecialistWaterford, MI$22–$28 / hourPart timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
NewAnimal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistFarmington Hills, MIWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Plant Health Care Specialist Nature's Trees, Inc.Plant Health Care SpecialistTroy, MI$22–$26 / hourThe Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistMIRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Lawn Care Specialist SavATree LLCLawn Care SpecialistTroy, MI$18–$25 / hourPart timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Electric Vehicle Customer Experience Specialist TTEC Holdings IncElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME's for case progression.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Detroit, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Wixom, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Solutions Specialist The WebstaurantStore IncCustomer Solutions SpecialistMIThe Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. These pillars drive each of Clark Associates' multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.
Sea Logistics Reefer Operational Care Specialist Kuehne + Nagel International AGSea Logistics Reefer Operational Care SpecialistDetroit, MIThe Specialist will collaborate closely with Customer Care Locations (CCLs), customer service colleagues, and system process teams to deliver excellence in operational care and compliance. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.
Lawn Care Specialist Nature's Trees, Inc.Lawn Care SpecialistTroy, MI$18–$25 / hourSavATree is hiring a landscape technician to apply knowledge of plants, trees, and grasses in growing, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. Duties can include tree planting, transplanting, ensuring plants grow well in their assigned area as well as cleaning up debris around yards and other areas.
NewCustomer Success Specialist EntyreCustomer Success SpecialistDetroit, MichiganIn this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. If you want to join a team that moves with urgency, serves with heart, and refuses to settle for anything less than transformational outcomes for families, Entyre Care is the place to build your legacy.
Sea Logistics Operational Care Specialist, Import Kuehne + Nagel International AGSea Logistics Operational Care Specialist, ImportDetroit, MISpecifically, the Operational Care Specialist is part of a team within the OCC, who are responsible for direct interaction with Customer Care Locations (CCL), proactive customer service, problem solving, follow up, and interaction with our customer service colleagues. Maintain comprehensive customer data within core operating systems by initiating Business Profile creation and updates, and managing Wiki page content for accuracy and accessibility.
Sr Customer Support Specialist- Hazardous Waste Republic ServicesSr Customer Support Specialist- Hazardous WasteLivonia, MichiganRepublic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). Advanced knowledge and the ability to assist Customer Support Specialists with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations.
Customer Solutions Specialist Bill & Rod's ApplianceCustomer Solutions SpecialistLivonia, MichiganWe serve a wide area, so if you are in Livonia , Dearborn, Dearborn Heights, Canton, Westland, Farmington Hills, Southfield, Northville, Plymouth, Novi or White Lake, give us a call and let us take some of the stress out of buying an appliance! If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
Customer Invoicing Specialist (Full Time) Motor City Seafood CompanyCustomer Invoicing Specialist (Full Time)Highland Park, MI$20–$22 / hourFull timeFounded in 2017, we are dedicated to providing sustainable, traceable, and high-quality products to restaurants, retailers, and partners across Detroit, Ann Arbor, Toledo, Grand Rapids, and beyond. As a growing statewide company, we pride ourselves on delivering the highest quality products to our customers while maintaining the utmost commitment to sustainability and food safety.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrolment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Critical Care Nurse, Clinical Solution Specialist - Patient Monitoring (Southern IN/KY/MI) PhilipsCritical Care Nurse, Clinical Solution Specialist - Patient Monitoring (Southern IN/KY/MI)MI$87,000–$140,000 / yearYour role: Serving as a clinical resource to Philips HPM customers, working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process - establishing and maintaining strong working relationships with key internal partners and customers to enable a successful implementation team. Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements, planning and delivering equipment and application education, supporting first customer use, encouraging ongoing adoption of change, and optimizing use of complex monitoring solutions.
RN Professional Development Specialist Pediatrics Emergency Care Corewell HealthRN Professional Development Specialist Pediatrics Emergency CareDearborn, MichiganUses relevant evidence, theory, research, innovative processes and practical experience to design, implement and evaluate high quality, culturally sensitive, and frequently complex educational activities, programs, or projects for staff at all stages of their career development based on identified knowledge and practice gaps. The NPD Generalist uses expertise in education and professional development practices, the NPD Generalist (NPD-G) functions in collaboration with staff, leadership, faculty and researchers to develop, implement and evaluate professional development programs that influence professional role competence, continuous learning and growth.
Digital Sales Specialist- Near Patient Care F. Hoffmann-La Roche LtdDigital Sales Specialist- Near Patient CareDetroit, MI$111,700–$207,500 / yearThis position engages early in the sales cycle to understand customer needs, deliver customized demos, and design customized digital solutions in partnership with cross-functional stakeholders across Roche's and customers' teams. Come join the Roche Digital Solutions sales organization as a Near Patient Care Digital Sales Specialist, where you will be responsible for selling the Roche navify digital portfolio in the Point of Care testing space.
Patient Care Specialist Sentara Healthcare IncPatient Care SpecialistMIAs a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Care Manager Specialist CVS Health CorpCare Manager SpecialistMI$21.10–$36.78 / hourAs an essential member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly those with social determinants of health (SDoH) needs and stable health conditions. The CMS collaborates closely with the Registered Nurse Care Manager, Care Coordinator, Social Worker, and other interdisciplinary care team participants to support the member in maintaining optimal health.
Clinical Intake/Enrollment Specialist for Care Management Harris Computer SystemsClinical Intake/Enrollment Specialist for Care ManagementMIRemoteEsrun Health seeks talented and motivated individuals to join our Clinical Intake Team as Enrollment Specialists, working with our clients to help ensure their eligible patients have the opportunity to understand and enroll in the Care Management programs offered by their practice provider. Required Quota for base pay + commission rates - 300 outreach attempts (calls/texts) with minimum of 10 documented enrollments per pay period.
Customer Enhancement Program Management, Process, \u0026 Knowledge Specialist Stellantis NVCustomer Enhancement Program Management, Process, \u0026 Knowledge SpecialistAuburn Hills, MIThe Process & Knowledge Specialist oversees process definition, continuous process improvement, assessments, enhancements to automation, enablement of business processes, and the development, authoring, and publication of associated program management plans and knowledge content in collaboration with various stakeholders including the Customer Enhancement team, Customer Care functions, ICT, 3rd party Contact Center Business Partners, and potentially Technical and/or Program Management External Partners. This role resides within the Business Development and Customer Enhancement team of NA Customer Care and supports the Contact Center and Business Operations in addition to organizational functions with the core responsibility to lead the design and definition enablement and continuous improvement of Customer Care programs ensuring alignment with business objectives, KPIs, customer journey expectations, and digital transformation initiatives.
Plant Care Specialist AmbiusPlant Care SpecialistNovi, MichiganThe primary purpose of this role is to visit various customer sites each day and provide care for the plants by performing trained tasks such as grooming, rotating, watering, prune, trim, remove debris from planters, gauge soil moisture accurately with a soil probe and fertilize as needed. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue.
Medical Assistant - Home Care Specialist University Physician GroupMedical Assistant - Home Care SpecialistDetroit, MichiganWith more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community. Perform clerical duties including photocopying, data entry, faxing, e-mailing, ordering supplies, establishing and following up on appointment scheduling and maintaining and retrieving patient records.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.