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515 Results for

Customer Care Specialist Jobs in Detroit, MI

No remote option; must work at a specified Cox location

Travel %.

Individual Contributor

Flexible Work Option.

17 days ago

Farmington Hills, MI
  • $18.22–$27.36 / hour

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

16 days ago

Pontiac, MI

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Pontiac, MI

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

MI
Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

8 days ago

Farmington Hills, MI

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30+ days ago

Pontiac, MI

p>• Accepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

30+ days ago

Pontiac, MI

li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

30+ days ago

Auburn Hills, MI

p>Within the Mopar Customer Care team, the Reporting and Analytics Specialist is responsible for data analysis, report generation and consumer intelligence insights on the data collected by the Customer Care team.

  • Power BI developer to connect multiple data points to present actionable dashboards for end users within Mopar, Customer Care & Stakeholders.

    • 9 days ago
    New

    Detroit, MI
    • Full time

    p>The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.

    4 days ago

    Pontiac, Michigan

    li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

    30+ days ago

    Sterling Heights, Michigan
    Remote

    Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

    As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

    14 days ago

    Pontiac, MI

    li>Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

    30+ days ago

    Detroit, MI

    As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises. The Operational Care Specialist ensures that internal customers have a positive and consistent experience when engaging with the Operational Care Center (OCC).

    22 days ago

    MI

    Qualifications we prefer but don't require: Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force. Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives.

    24 days ago

    Troy, MI
    • $20–$26 / hour

    You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass-or related experience (preferred) • The ability to work independently with responsibility and care • Excellent written, verbal, and listening skills to engage with clients effectively • Willingness to learn plant/tree identification and safe equipment use • Commitment to completing required training and obtaining necessary certifications and licenses • Authorization to lawfully work in the U.S. • A valid driver's license with the ability to operate service-line vehicles. A typical day may include: • Inspecting plant material and identifying pests, diseases, or other concerns • Selecting and applying the most appropriate treatments to promote plant health • Preparing written diagnostic reports and educating clients about their landscape • Operating spray and application equipment safely and effectively • Working independently to ensure the highest level of customer satisfaction.

    30+ days ago

    Waterford, MI
    • $22–$28 / hour
    • Part time

    Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .

    10 days ago
    New

    Ferndale, MI

    p>This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures.

  • Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

    • 2 days ago

    Troy, MI
    • $18–$25 / hour
    • Part time

    Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.

    10 days ago

    Michigan, MI
    Remote

    The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions. These pillars drive each of Clark Associates' multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.

    29 days ago

    Troy, MI
    • $18–$25 / hour

    p>SavATree is hiring a landscape technician to apply knowledge of plants, trees, and grasses in growing, pruning, and fertilizing shrubs, lawns, bushes, trees, and flowers. Duties can include tree planting, transplanting, ensuring plants grow well in their assigned area as well as cleaning up debris around yards and other areas.

    30+ days ago

    Rochester Hills, MI

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

    30+ days ago

    MI

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

    8 days ago

    Rochester Hills, MI

    The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

    7 days ago
    New

    Dearborn, MI

    p>The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services.

  • Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME's for case progression.

    • 2 days ago
    New

    MI
    Remote

    li>

    You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!

    6 days ago

    Detroit, MI

    The Specialist will collaborate closely with Customer Care Locations (CCLs), customer service colleagues, and system process teams to deliver excellence in operational care and compliance. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.

    30+ days ago

    Detroit, Michigan

    div>$17.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!)

    Step into a role where you are the face of first-class service. • Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type.

    27 days ago

    Dearborn, Michigan

    li>Uses relevant evidence, theory, research, innovative processes and practical experience to design, implement and evaluate high quality, culturally sensitive, and frequently complex educational activities, programs, or projects for staff at all stages of their career development based on identified knowledge and practice gaps.

    • Collects data systematically and purposefully from a variety of sources including direct observation of nursing practice, nurses and the multidisciplinary team, professional organizations, regulatory agencies, consumers, healthcare experts, health related trends, key stakeholders, and legislative venues.

    29 days ago

    Detroit, MI

    The Operational Care Specialist ensures a consistently positive experience for internal customers by providing proactive service, problem-solving, and seamless coordination with Customer Care Locations and service teams within the Operational Care Center. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.

    15 days ago

    Detroit, MI

    Specifically, the Operational Care Specialist is part of a team within the OCC, who are responsible for direct interaction with Customer Care Locations (CCL), proactive customer service, problem solving, follow up, and interaction with our customer service colleagues.

  • Maintain comprehensive customer data within core operating systems by initiating Business Profile creation and updates, and managing Wiki page content for accuracy and accessibility.

    • 9 days ago
    SavATree logo

    Troy, Michigan

    li>Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred).

    15 days ago
    Sentara Healthcare Inc logo

    MI

    p>As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

    8 days ago

    Detroit, MI

    We are looking for a talented Field Service Engineer - Senior Cummins Care L3 FSE supporting HMLD products to join our team providing technical support remotely to distributors and dealers across the country while residing in the Detroit, MI area to provide prompt on-site support as needed in Detroit and surrounding area. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization.

    30+ days ago

    Detroit, MI
    • $111,700–$207,500 / year

    This position engages early in the sales cycle to understand customer needs, deliver customized demos, and design customized digital solutions in partnership with cross-functional stakeholders across Roche's and customers' teams.

    Come join the Roche Digital Solutions sales organization as a Near Patient Care Digital Sales Specialist, where you will be responsible for selling the Roche navify digital portfolio in the Point of Care testing space.

    30+ days ago

    Highland Park, MI
    • $20–$22 / hour

    Founded in 2017, we are dedicated to providing sustainable, traceable, and high-quality products to restaurants, retailers, and partners across Detroit, Ann Arbor, Toledo, Grand Rapids, and beyond. As a growing statewide company, we pride ourselves on delivering the highest quality products to our customers while maintaining the utmost commitment to sustainability and food safety.

    30+ days ago
    CVS Health Corp logo

    Work At Home, MI
    • $21.10–$40.90 / hour

    As an essential member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly those with social determinants of health (SDoH) needs and stable health conditions. The CMS collaborates closely with the Registered Nurse Care Manager, Care Coordinator, Social Worker, and other interdisciplinary care team participants to support the member in maintaining optimal health.

    22 days ago

    Troy, MI

    General Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to internal and external customer inquiries by conducting thorough investigations and fully educating customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; Contact internal/external customers (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.

    22 days ago

    Farmington Hills, MI
    • Contractor

    Duties: Job Summary: This position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Develop and maintain strong business relationships with inter-departments; continue to self-educate on changes in policies and procedures that occur in other departments which could have an impact on department operations and the servicing of member/customers.

    30+ days ago
    CVS Health Corp logo
    New

    Work At Home, MI
    • $46,988–$122,400 / year

    This person will work to help ensure our people, processes, and technology enable our CARE savings strategies to navigate the health care system, as well as respond to client and member questions surrounding high-cost medication needs. The Meritain Pharmacy Solutions CARE Specialist will engage with patients, helping them to navigate the complexities of healthcare, as well as assisting them in pricing for high-cost medications.

    1 day ago

    Livonia, Michigan

    We serve a wide area, so if you are in Livonia , Dearborn, Dearborn Heights, Canton, Westland, Farmington Hills, Southfield, Northville, Plymouth, Novi or White Lake, give us a call and let us take some of the stress out of buying an appliance! If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

    30+ days ago
    SavATree logo

    Troy, Michigan

    strong>Team & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.

    30+ days ago

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